Best quality
Everything was perfect
UnitedSupportAnimals (www.unitedsupportanimals.org) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally kind, patient, and thoroughly knowledgeable throughout the entire registration procedure. People truly appreciate how quick, efficient, and straightforward the service is, making it wonderfully easy to secure necessary emotional support animal letters without experiencing any unnecessary stress. Some reviewers were not happy with customer support, explicitly mentioning unhelpful responses and extremely long delays when trying to resolve important paperwork issues. A few individuals additionally noted difficulties with uncommunicative representatives, unexpected poor attitude from agents, or frustrating challenges regarding strict animal travel requirements.
Auto-generated from all reviews of this business. For reference only.Everything was perfect
Great Experience!! Timely, Responsive and thorough!! All expectations met or exceeded!!!
UnitedSupportAnimals was very helpful when I had questions about my situation. I called the 1800 number and the customer service guy made me feel at ease. After that the progress was simple and easy.
They responded very fast. I received what I needed in less than 24 hours.
Appreciate your professionalism and how your staff have accommodated my particular needs and expedited in a very timely manner. Thank you!
This was an incredible experience. I paid the fee and within 3-4 hours I had the letter. Would recommend to anyone. Very easy process and they are very responsive to answering phone with any questions! Would give more stars if I could!!
Fast, very easy, and no hassles. Couldn't be happier with the outcome.
It was a great package breakdown to allow You to Purchase what You needed not like others they wanted to Changed For a Doctor note A I Have Explained I’m under Doctors Care A She can Write it instead of Charging Me… They didn’t adjust and I kept Looking. However I am still looking for a vest
I waited over an hour before I realized the therapist sent an email saying she didn’t need to interview me. It was a waste of my time.
Everyone was very helpful. Thank you
Answered my questions with knowledge and my renewal was quick and painless 🤍
Good experience, able to complete the process within 24 hrs. Very helpful and timely
The representatives that I work with was very understanding very specific and very understanding of the laws and how things work. Answered every question on point and was very specific about the questions that I had and made sure that I understood. Copies for fair housing and emotional support animals were sent to my email along with the verified letter that my animals were now both registered as ESAs! The counselor I spoke to listened and made sure that my animals had the letters that they needed very promptly!
Thanks for helping us register our dog which is making our life so much easier. Very professional service.
202 reviews matching