VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.We offer a wide range of customizable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
Written by the business, not verified by us.VistaPrint USA (www.vistaprint.com) has a 4.4 out of 5 rating on OK.one, based on 146 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-27.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the knowledgeable staff and design team for providing exceptional support, patiently guiding them through custom projects, and resolving minor issues quickly. People deeply appreciate the prompt assistance when handling website glitches or urgent printing needs, making the overall service remarkably reliable. However, some customers also noted occasional problems concerning product quality upon delivery. A few reviewers experienced specific disappointments, such as unpadded mailers, excessively dark prints, or desaturated photo books that did not match expectations. Fortunately, support agents often stepped in to arrange replacements or issue credits for these flawed orders.
Auto-generated from all reviews of this business. For reference only.I would like to give high praise to John Clemente. Exceptional service provide. He was able to address all my concerns. 10 thumbs up
Thank you so much for your wonderful feedback! We're thrilled to hear that John Clemente provided exceptional service and was able to address all your concerns. We’ll be sure to share your kind words with John and the team.
Outstanding customer service and promptly responses and help by one of the customer VP assistants, Layla. She help me above and beyond my expectations! Grateful for her help and to be able to modify my project designs.
We’re delighted to hear that Layla provided outstanding and prompt service and went above and beyond to help with your project designs. We’ll be sure to share your kind words with her and the team. We truly appreciate you taking the time to recognize her exceptional support!
An error was causing my order to be delivered later than I anticipated. The customer service representative verified my order and took care of it instantly. Special thank you to "Judy"!!
Thank you so much for taking the time to leave this wonderful review. We are so glad to hear that Judy was able to jump in and resolve the delay for you right away. Providing fast, helpful support when things don't go as planned is a top priority for us, and we will be sure to pass along your special shoutout to Judy. We truly appreciate your patience and your business, and we look forward to serving you again soon.
Business Professal Very helpfull. Make my business cards look VERY PROFESSIAL. WAS VERY FAST AND GAVE GREAT SUGGESTIONS.
Thank you for sharing your feedback on your recent Business Cards order. We are delighted to hear that the quick delivery, helpful suggestions, and the professional quality of the cards met your expectations. Your comments highlight the importance of both speed and guidance in the design process, and we are glad that your order reflected this. We will share your feedback with our team as encouragement to continue providing excellent service and high‑quality products. We truly appreciate your recommendation and look forward to helping you create more custom products that support your business needs with the same level of professionalism.
I love Chatting w Vista Print. Always helpful and can resolve my design issues that I have, as I am not a graphic designer.
We’re delighted to hear that you enjoy chatting with our team and that we’re able to help resolve your design concerns. We understand that not everyone is a graphic designer, and that’s exactly why we’re here to make the design process as easy and stress-free as possible. We truly appreciate your kind words and look forward to assisting you with your future projects!
Excellent communication. I value communication highly and find that this simple effort is the most productive tool for getting business done.
Thank you for sharing your feedback. We are delighted to hear you valued the communication throughout your experience. Clear and responsive support is important to us, and we truly appreciate you recognizing our efforts.
Cristian was extremely helpful and very kind! I thoroughly enjoyed working with him to fix my error. I look forward to working with him in the future.
We're delighted to hear that our team member was extremely helpful and kind! We look forward to assisting you again in the future.
Mikaela made the whole process so easy! Great experience!
We're so glad to hear that the process was easy for you and that you had a great experience.
Quality PERFECT! Postcards PERFECT! Business cards PERFECT! Super pleased with my purchase will definitely be purchasing again!
We're thrilled to hear that your postcards and business cards turned out perfectly and that you're so pleased with your purchase. We truly appreciate your support and look forward to creating more great products for you in the future!
Working with Vistaprint was a great experience. They are professional, patient, creative and very helpful throughout the process. BC
Thank you so much for the wonderful review. We are so glad to hear that you had a great experience working with our team. Providing professional, patient, and creative support throughout the entire process is always our goal, and it means a lot to know we met your expectations. We truly appreciate your feedback and look forward to working with you on your next project.
I order A LOT of merchandise for various different projects. On the rare occasions I've had an issue, they take care of it instantly. (Some of the problems I've had have been mistakes on my part.) They are so easy and professional to work with and do all then can to make sure I'm happy with my products. I Love the company!
We're so happy to hear that you consistently have a positive experience with us and that our team is able to resolve any issues quickly. We appreciate your continued trust!
The placemats look great and they delivered quickly!
We appreciate your feedback and are pleased to hear that you're happy with the placemats ordered and quick delivery.
Been using VistaPrint for years. Business cards, letterhead, t-shirts, envelopes, invitations, return labels, pens, cups and the list goes on......they do an amazing job on anything and if you need to ask them a question., the online chat is great help!
Thank you for being such a loyal customer over the years. We are thrilled to hear you have trusted us with so many products and continue to be impressed with the results. It is also wonderful to know our online chat team has been there whenever you needed assistance. We truly appreciate your continued support and look forward to helping with whatever you create next.
I had a wonderful experience with Vista Print customer service Rep John Reines. He was extremely helpful, patient, and professional. He took the time to understand what I needed and made sure I wanted the project completed to my satisfaction. John, I truly appreciate the excellent support and how easy you made the process. I will definitely continue with VistaPrint Services
Thank you for your wonderful feedback. We are delighted to hear our Customer Support team provided such helpful, patient, and professional assistance throughout your project. It means so much to know they took the time to understand your needs and helped make the process easy from start to finish. We truly appreciate your continued trust and look forward to supporting your future projects.
Neslyn was exceptionally helpful in reviewing my two item that I had put in my cart…made some modifications to a large expandable banner that will ensure it looks fantastic!!! So appreciated this extra “high-touch” service! Good job VistaPrint with this excellent customer service employee!
We’re thrilled to hear that Neslyn provided exceptional support and went the extra mile to review your items and make thoughtful modifications to your large expandable banner. We’re delighted that her attention to detail and “high-touch” service helped ensure your banner will look fantastic. We’ll be sure to share your kind words with Neslyn and our team. We truly appreciate you choosing VistaPrint and taking the time to recognize the excellent customer service you received. We look forward to helping you bring more of your ideas to life!
Fast simple and great customer service! Always the best prices and consistent marketing items for our business. Thanks!
We’re thrilled to hear that you’ve had a fast and simple experience with us and that our customer service has consistently met your expectations. It’s wonderful to know that you appreciate our pricing and rely on VistaPrint for your business marketing needs. We truly appreciate your continued support and look forward to helping you with your future projects!
I have to say My business cards are premium quality for a very affordable price and I am so happy with how they come out!The best part is you get to digitally design them through the vista print studio which is very easy to use as a beginner myself.Exccelent arrival time as well!
We’re thrilled to hear that you’re happy with the premium quality of your business cards and found them to be a great value. It’s also fantastic to know that our Design Studio was easy to use, especially as a beginner. We’re glad the ordering process and delivery time met your expectations as well. We truly appreciate your support and look forward to helping you with your future printing needs!
Very helpful after I mistakenly messed up an order I processed and they fixed it without starting over. Amazing. Appreciate the quick response and fix. Very professional! Thank you!
We’re delighted to hear that our team was able to quickly assist you and resolve the issue without requiring you to start your order over. We truly appreciate your kind words about our service and professionalism. It was our pleasure to help, and we’re so glad we could make the process easier for you. We look forward to assisting you again in the future!
Mikaela (live chat) was very easy to work with and very fast.
Thank you for your review. We're delighted to hear that our live chat team was easy to work with and responded quickly. We appreciate you taking the time to share your positive experience, and we look forward to assisting you again in the future.
I always have such great experiences with Customer Support and Design. I highly recommend VistraPrint!!!!
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