VistaPrint USA

Thank you for your wonderful feedback, we’re delighted to hear that Tue-Marie was able to assist you promptly and answer your questions about your order. We’re especially glad that she helped arrange your replacement quickly and made the process a positive experience. We’ll be sure to share your kind words with Tue-Marie and the team.

We're very sorry to hear about your experience and understand how frustrating the delivery process, pricing, and product quality have been for you. To help us look into your concerns and review your experience more thoroughly, we kindly ask that you update your review to include your order number. Once we have that information, we'll be able to investigate the details and follow up with you as appropriate.

Thank you for your review, and we're delighted to hear about your positive experience and that our care team member provided such fantastic service. Thank you for your continued loyalty and for choosing us for your marketing needs. We truly appreciate your support and look forward to assisting you again in the future.

Thank you for your review! We're delighted to hear that you appreciated the personal touch throughout your experience, including the phone message, email communication, and quick response when you were ready to proceed. We truly appreciate your review, and thank you for choosing us. We look forward to assisting you again in the future.

Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that Schlitz provided you with such exceptional service. Going above and beyond to help our customers while remaining kind, courteous, and committed to finding the best solution is exactly the experience we strive to deliver. We'll be sure to pass along your kind words and recognition to Schlitz—they'll be thrilled to know their efforts made such a positive impact. Thank you again for choosing VistaPrint. We truly appreciate your support and look forward to helping you with your future projects!

We're so happy to hear that our team was able to provide such excellent support and turn a challenging situation into a positive experience for you. It's wonderful to know that we could assist you in getting your new design just right and help your new business get off to a great start.

Thank you for sharing such a meaningful message. It is truly an honor to support the incredible work that you are doing to bring hope, connection, and healing to sibling loss survivors around the world. Knowing that our products and our team's support have helped you reach your community and make a difference means more to us than words can express. We are grateful for the trust you have placed in us and are proud to be a small part of your mission. Thank you for your kind words, your partnership, and, most importantly, for the compassion and support you provide to so many. We look forward to continuing to support your important work for many years to come.

Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with us over the years. However, we’re especially glad to know that Mikey was able to provide excellent support and make your experience even better. We’ll be sure to share your kind words with him and the team.

Thank you for your wonderful feedback! We’re delighted to hear that you found our online chat easy to use and that it made your experience a smooth one. We're especially pleased to know that John was able to assist you quickly and efficiently with the changes you needed.

Thank you for sharing your positive experience with us! We are so pleased to hear that our team was able to assist you and ensure your satisfaction with your order. It's wonderful to know that our commitment to going above and beyond is why you continue to choose us for your business marketing needs.

Thank you for sharing your wonderful feedback! We’re delighted to hear that you found the design process easy to navigate and enjoyed the variety of options available. We’re especially happy to know that Natalie, was able to guide you through the tax-exempt verification process and make the experience smooth and stress-free.

Thank you for your wonderful feedback! We're delighted to hear that your first experience ordering business cards with us was such a positive one. It's great to know that our team was able to help you prepare your design before placing your order, and that your business cards arrived quickly and turned out exactly as you hoped.

Thanks for sharing. We're so happy to hear that our team was able to assist you quickly and efficiently with your design update.

Thank you for sharing your feedback on your recent orders. We truly appreciate your kind words and are delighted to know that you found our website easy to navigate and that creating your company logo and applying it to business cards, hats, and car decals was straightforward. We understand how important it is to feel supported during the ordering process, and we are glad that Maya was able to assist you promptly and professionally when you needed help updating your email address. Your experience highlights the dedication of our team to provide reliable customer service and ensure your projects are handled with care. Your comments will be shared with our team to continue improving both our platform and support services, so every customer can enjoy the same seamless experience. We value your trust and look forward to supporting your business as it grows, whether through larger orders or future services like website setup. Thank you again for choosing VistaPrint and for recognizing our commitment to being a company that cares.

Thank you for taking the time to share your review with us. We are truly sorry for the disappointment and frustration you experienced regarding the feel of the paper stock and the finish on your business cards. We would like to share that, as disclosed on our product page, our Embossed Gloss finish is applied exclusively to the front side of the cards. Reviewing these product details on our site prior to ordering can help ensure proper expectations are set, including the paper stock specifications, as this option is printed on our standard 16pt premium paper. We always recommend double-checking these details to make sure the selected finish aligns with your vision for both sides of the card. We take quality concerns very seriously and want to inspect what you received. We have sent a separate email to your inbox requesting a few images showing both sides and the overall texture of the cards you received. Could you please respond to that email with the requested photos? Once we receive them, we will review your order details closely and assist you with the next steps to ensure this is addressed for you.

We are so happy to hear that our team was able to assist you with the QR code issue on your business cards. We understand how frustrating it can be when unexpected problems arise, especially with something as important as your business materials. It's wonderful to know that we could turn a stressful situation into a positive experience by providing a new, permanent QR code and expediting your replacement order. We truly appreciate your kind words and your continued trust in us for your printing needs.

We're very sorry to hear that the magnets fell of the car in less than a week of ordering and can understand your disappointment. In an effort to resolve the matter, we've processed a free replacement for the magnets that you should receive soon. You can view this update in your order history under the same order number.

We’re delighted to hear that John provided you with such patient, kind, and accommodating service throughout the ordering process. It’s great to know that he was able to guide you every step of the way, making the experience quick and easy during what we understand was a stressful, last-minute situation. We’re also pleased that he was able to offer a first-time customer discount to help during your financial hardship. We truly appreciate your kind words about John's professionalism and courtesy. We'll be sure to share your recognition with him and his leadership team, as positive feedback like yours means a great deal.

We're so glad to hear that our Customer Care team was able to assist you in correcting your order and ensure you received the free shipping you were eligible for. We understand how easy it is to miss an option during checkout, and we're happy we could help make things right. Your kind words mean a lot to us, and we'll be sure to share your feedback with the team. Thank you for choosing VistaPrint. We look forward to helping you with your future projects!

We sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it is to receive your business card reprints on the wrong stock multiple times, especially after making several attempts to have the issue corrected. We're also very sorry to hear about your experience with our customer service representative. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. Your comments regarding both the repeated production errors and your interaction with our support team will be shared with the appropriate departments for review and improvement. We'd like the opportunity to make this right. To better assist you, we've sent you a separate email requesting additional information so we can review your case thoroughly and work toward an appropriate resolution. Thank you again for your feedback. We appreciate the opportunity to address your concerns.