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Health & Medical

Zocdoc

Claimed

202 reviews

4.8202 reviews
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About Zocdoc

Data updated
Website
www.zocdoc.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (11/11)
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About this business

Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.

Written by the business, not verified by us.

Is Zocdoc legit?

Zocdoc (www.zocdoc.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple and efficient it is to search for local healthcare providers, verify insurance coverage, and quickly schedule appointments online. People also deeply appreciate the friendly staff, noting that medical professionals are extremely knowledgeable, highly attentive, and create a welcoming, comfortable environment during visits. Though some customers experienced minor technical glitches with online forms, encountered search filters failing to display correct specialists, or received unhelpful customer support. Other reviewers noted that certain automated messaging loops were frustratingly repetitive and ultimately failed to adequately resolve their concerns.

Auto-generated from all reviews of this business. For reference only.

What people say

I have been bringing my boys here since there were born

I have never had one bad time coming here. Dr. Teena is always so friendly and sweet. Her son is a Dr. here to and always so nice as well as the other doctors and the whole staff. Boys are 18 and almost 15. I could not have picked a better Dr. Office. Always clean friendly and never wait long at all. Check in 5 min later or sooner go back get checked see doctor and 15 minutes later ready to go.

I had a great experience using Zocdoc

I had a great experience using Zocdoc. It was easy to make my dental appointment, and I really appreciated being able to complete my new patient forms online before my visit. Everything was simple, convenient, and saved me time at the office. I would definitely use Zocdoc again.

Filtering for pain management…

Filtering for pain management specialists for lumbar stenosis yielded licenced social worker, chiropractors and mental health professionals…NOT ONE SINGLE DOCTOR.

Reply from Zocdoc2026-08-07

Hello Michelle, thank you for taking the time to share this feedback. At Zocdoc, our intent is to make it easy for patients to find the right specialist, and we're sorry the results for pain management didn't reflect that. A member of our Service team would like to connect with you to take a closer look at what happened and help you find an in-network pain management specialist for your lumbar stenosis. Please give us a call at 855-962-3621 at your convenience. Best, Team Zocdoc

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