Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.
Written by the business, not verified by us.Zocdoc (www.zocdoc.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple and efficient it is to search for local healthcare providers, verify insurance coverage, and quickly schedule appointments online. People also deeply appreciate the friendly staff, noting that medical professionals are extremely knowledgeable, highly attentive, and create a welcoming, comfortable environment during visits. Though some customers experienced minor technical glitches with online forms, encountered search filters failing to display correct specialists, or received unhelpful customer support. Other reviewers noted that certain automated messaging loops were frustratingly repetitive and ultimately failed to adequately resolve their concerns.
Auto-generated from all reviews of this business. For reference only.The booking process was easy, and the visit was so meaningful and engaging. I felt listened to and understood. Thankful for all referrals, and immediate feedback from the nurses to the Dr. Kumar. Everyone gave me full support and attention. Thank you everyone!
It was easy to use and I found a doctor/practice that accepts my insurance. It was easy to book the appointment.
Excellent service
It was easy to use and I was seen quickly for my issues.
Pretty good selection of doctors and dentist for my needs. I haven’t had any issues but I always double check with my insurance to make sure the doctor that Zocdoc is saying is covered is actually covered for me.
The process is streamlined. Each step in the process is easy and clear.
Overall the whole processs was good.
It was the best
Easy to book and even found the provider I lost contact with on there.
Zocdoc is amazing! Right at ur fingertips u can find doctors inside ur network with ur insurance in ur area and find amazing doctors and see their reviews before u see them!! They have sooo many doctors to choose from and all kinds of different doctors too. I highly recommend this app. I will now use this app from now on to make all my appointments in the future and its simple and easy!!
Dr. Alyssa Myers is truly an exceptional physician. She is always professional, kind, and compassionate. From the moment you walk into her office, she makes you feel comfortable and takes the time to really listen to your concerns. I never feel rushed, and she always makes me feel heard and respected. It’s so refreshing to have a doctor who genuinely cares about her patients and takes the time to explain everything clearly. I highly recommend Dr. Myers to anyone looking for a knowledgeable, caring, and trustworthy physician. She is the best!
Ease of finding doctors nearby that were within my insurance network.
The booking process is very easy to use and it worked very well.
The NP was knowledgeable, a great listener. The booking process was easy with availability. The service was great.
I had a great experience using Zocdoc. The website made it quick and easy to find a primary care doctor and book my appointment. The booking process was simple, user friendly, and only took a few minutes. Everything was straightforward, and I received my appointment confirmation right away. My visit went very well, and I was happy with the doctor I chose. I would definitely use Zocdoc again and recommend it to anyone looking for a fast and convenient way to schedule medical appointments.
The process was easy, especially for an elder.
charge me $98 just to see a doctor I hate this place
Hi there Mason— thanks for sharing this, and we're sorry to hear about the unexpected charge. Just to clarify, Zocdoc is a free booking platform for patients — we don't process payments or handle billing on a provider's behalf. Any charges, including copays, no-show, or cancellation fees, are set and collected directly by the doctor's office, so they'll be the best team to review this with you. If something still doesn't seem right after you've spoken with the office, please use the "Report an Issue" option in your Zocdoc account or email us at [email protected] so our team can look into it.— Team Zocdoc
202 reviews matching
Teladoc Health
Ro 
Sesame
BetterHelp
PlushCare Virtual Healthcare: online doctor
HIMS
Doctor On Demand
GoodRx