We are an online store dedicated to providing high-quality human hair products for every style and need. Our specialty lies in Boho human hair bulk, perfect for creating Boho braids and Boho locs. We also offer a range of easy-to-maintain crochet hair and crochet braids, ideal for natural hair girls who love cute and protective styles. In addition, we provide premium human hair extensions for mini twists and Afro kinky bulk hair. Each product is carefully selected to ensure it meets the needs of customers looking for versatile, low-maintenance options for natural-looking, beautiful styles.
Written by the business, not verified by us.Ywigs (ywigs.com) has a 4.7 out of 5 rating on OK.one, based on 192 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the soft, beautiful hair textures and the incredible variety of products available for everyday styling needs. People also highlight the exceptional customer support, noting that the team is extremely prompt, helpful, and accommodating whenever order adjustments or address changes are needed. However, some people mentioned issues with the hair quality becoming tangled, matted, or shedding excessively shortly after installation. Others also expressed frustration regarding unexpected shipping delays, missing tracking details, or receiving items that did not match the expected length. Reviewers noted that these specific drawbacks made certain purchases disappointing compared to the generally positive experiences.
Auto-generated from all reviews of this business. For reference only.I haven't received my package yet so I can't comment on the product itself but I wanted to recognize the excellent customer service. I reached out about an item that wasn't listed on the website and they responded very quickly. They answered all of my questions and helped me place my order without any hassle. So far the communication has been great, and I'm looking forward to receiving my package!
Great customer service. Received prompt response when change of address was needed.
I had a couple questions about my shipment on the process. Contacted customer care and got in touch with one of their rep. Spoke to Vicky a couple of times and the rep was professional, honest, diligent, and reassuring. Ywigs gained. a forever customer in me because of their quality hair and customer service.
I accidentally created the order for pick up when I needed it delivered. Excellent customer service. Quick response time. My order was shipped promptly. The hair is beautiful. I am very please with the overall experience and will purchase again.
I liked the fact that I was contacted about exchanging a bundle instead of being refunded and having to order again and wait again. Thank you!
Responding back in a timely manner. Taking care of the issue.
Wendy was very nice in helping me to exchange my order. She did it in a timely manner and was polite through it all. This was exceptional customer service with urgency.
Quick and speedy communication. Great quality hair.
Was really satisfied good customer service, really appreciate it
Customer service is great, they are quick to respond and very helpful.
Very response and flexible serana answered all my questions and was very respectful.
Serana was great at helping me get the right product after I mistakenly ordered the wrong extension length. After paying the difference the warehouse mistakenly sent the wrong lenght anyway. Serana was great to rescind the difference. Serena was responsive, kind and reassuring. Great customer service!
I cannot say enough amazing things about this company. I highly recommend. The hair is great quality and the customer service is top notch. I received the wrong item and customer service quickly corrected the mistake. There was no hassle at all.
Prompt Honest Response from customer service Shipping was faster than expected will do another review after the product is tried
Great customer service, response promptly. Stays in communication till the problem is solved. They are the best.
Serena was amazing! She helped me with changing my color selection on a order! Keep up the amazing work! Thank you!!!!
Vicky from the ywigs customer service team is the bomb,com! She was professional and friendly. I bought the wrong length and returned it, and Vicky saw the process all the way through. And the hair in terms of quality is perfect 🤩 Just keep in mind if you are ordering anything with a curl to it, be sure to order extra long so once installed, it will have hang time, I definitely do recommend Ywigs for any of your hair needs!!
She was really understanding and accommodated me to her fullest potential
192 reviews matching
OQ Hair
YGwigs
Luvme Hair
Eayon Hair
Megalook Hair
ISEE HAIR
Spellbound Wigs LLC
Arabella hair