Great product
Great product. Have bought the tabs multiple times from Zima.
About Zima Dental
Data updated- Website
- zimadental.co.uk
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 250 reviews
- Replies to negative
- 89% (8/9)
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About this business
Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Written by the business, not verified by us.Is Zima Dental legit?
Zima Dental (zimadental.co.uk) has a 4.8 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the products for their excellent quality and effectiveness in keeping dental items clean and fresh, with many noting immediate and highly positive results. However, some people mentioned receiving only part of their order, such as only the tablets arriving while the machine was out of stock. Additionally, a small group felt that units failed relatively quickly, like one stopping after two weeks, or experienced long delays in receiving replacements, reaching eight weeks in some cases.
Auto-generated from all reviews of this business. For reference only.What people say
Not the most exciting this to buy
Not the most exciting this to buy, recommend by my dentist, price was OK and wanted to keep my new mouth guards clean, my old ones became discussing all to quickly. Works very well, happy enough, but what a boring thing to buy, in my opinion. If you need one, 100% recommend.
Above and beyond.
They really went above and beyond to resolve my issue. Thanks Zima team.
I was impressed by the customer service…
I was impressed by the customer service as the replies were as quick as possible! Also the customer service member dealt with my concerns smoothly
Superb customer service
Superb customer service to immediately rectify a delivery error. The true test of customer service is how it deals with errors which sometimes do happen, but the team at Zima were outstanding in their response.
Customer service was very helpful and…
Customer service was very helpful and courteous!
My order was expedited due to a…
My order was expedited due to a shipping glitch - I appreciate the extra effort to make things right! I really like my dental pod and products, thank you!
Amazing customer service
I was surprised how fast they react and ship a replacement items when the item which I bought had an initial failure the products itself is very good quality I think
Works great
Works great! And a few months after I received it I had an issue with the power button and the support team was very quick to help me resolve the issue!
Love the Pod Go for Traveling
Wow the Pod Go is much better than I expected! I thought maybe the tank would be small and it would be less powerful than the regular Pod Pro because it runs for 3 minutes instead of 5, but I was so wrong! Its stackability doesn't hinder its strong cleaning capabilities and the tank is just as big as my Pod Pro so my clear aligner trays fit just fine. The noise it makes is similiar to the regular Pods, just a deeper lower electrical buzzing. I love that I can stack it up into the case it comes with along with the charging cord. This will be fantastic when I travel! I love how compact the case is. For charging, you will need your own usb-c charger block, but I'd say most people already have one for charging their phone. Just unplug your phone and plug your Pod Go in. Easy! Mine charged really fast. Before I stack up my Pod Go, I either let it air dry or quickly dry it with a clean tissue.
Great Customer Service
I was having issues with my Zim dental cleaner, which resolved itself (user error). I had initially filled out an on-line form and received an email advising how to start an online claim. Even though I didn't take that step, Zim Dental still reached out to me to follow up and be sure the issue was resolved, and to see if I required additional help. As a Customer Service Manager, follow-through is so important, and Zim Dental shined! I will definitely recommend to my friends and colleagues! Thank you Zim Dental.
Great product and customer service
The dental pod is easy to use and cleans my night guard really well. I had a delay with my order being shipped and customer service was very quick and responsive.
Great Product
Have had a wonderful experience with the dental pod. It cleans my Invisalign better than any toothbrush would. I highly recommend especially for people who need mouthguards, retainers or other products for a long time.
Great and fast service
Great and fast service. Ordered replacement cleaning wipes and were delivered within 3 days. Always reliable and website easy to navigate 👍
Great product
Great product! Retainers look crystal clear after every clean. Solid customer service!
Excellent product with excellent…
Excellent product with excellent customer service!
Zima Dental was quick to respond and…
Zima Dental was quick to respond and take care of my warranty issue. Love their products especially the Dental Pod Go. It is great for travel.
Really easy to purchase
Really easy to purchase, very quick and a great product.
The Zima Dental product and customer…
The Zima Dental product and customer service team are brilliant- highly recommend.
I’ve been using my Zima dental machine…
I’ve been using my Zima dental machine for well over a year; maybe two by now. I clean my Invisalign retainer every single morning and it still looks brand new. I cannot imagine NOT using my Zima dental machine, so it even goes with me when I travel. Five stars. ⭐️⭐️⭐️⭐️⭐
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