Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Written by the business, not verified by us.Zima Dental (zimadental.co.uk) has a 4.8 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the products for their excellent quality and effectiveness in keeping dental items clean and fresh, with many noting immediate and highly positive results. However, some people mentioned receiving only part of their order, such as only the tablets arriving while the machine was out of stock. Additionally, a small group felt that units failed relatively quickly, like one stopping after two weeks, or experienced long delays in receiving replacements, reaching eight weeks in some cases.
Auto-generated from all reviews of this business. For reference only.I highly recommend Zima's Ultrasonic boosting tablets! I've been using one everyday, for almost two years, to clean and refresh my bite guard. And the Pod is SO easy to use, and well worth the price. Although I found Zima too late to keep my bite guard pristine, I know it's clean and that's what's most important to me. Very happy customer.
I had a warranty issue and I can honestly say Zima's customer service was the best I have ever experienced from a business. Few companies come close.
My dental appliance always comes out clear and clean.
The Dental Pod I bought stopped working after about 7 months. When I made warranty claim, customer service was quick to respond, thorough, and courteous throughout all our email exchanges. Thank you for standing by your product warranty! I am happy to continue using the Dental Pod to clean my family’s retainers.
I was very pleased with the response. It was my first question to the company. I was surprised at how quick they answered my question and provided excellent customer service.
Lovely little cleaning pods, well made and do the job well. Transparent about materials used, which is always a plus. Quickly despatched with responsive and helpful customer support.
I had a defective pod. I contacted Zima via online support. They were very prompt and replaced my pod within hours of placing my warranty claim. Thank you for your prompt service. Greatly appreciated!
Their products are exceptional. I have been using their pod for cleaning my mouthguard every night and it does keep it nice and clean. I have also used their tablets. It just ensures me that my mouthguard is sanitized. Customer Service is exceptional as well. They always get back to you immediately and want to help you with your needs.
I had to make about 4 attempts to get a live person, but as soon as I got one, the rep was most helpful. Overall, service was great and my problem was resolved quickly and to my complete satisfaction. .
I’ve had great response from customer service TWICE now! First time, my appliance almost caught fire but definitely melted the connection plug. With no argument from Zima, they replaced it immediately. The second time, I had a subscription for the cleaning tablets and needed to cancel it (I had purchased 6 months worth at an earlier time), and although customer service did try and get me to just delay shipments, they didn’t argue with me about cancelling the subscription, in fact, they went beyond and above and found the email attached to the subscription which I rarely use! Kudos to the Zima crew!!
Excellent ultrasonic device. Easy to use and remarkable results.
I love, love using the Zima for my retainer/nightguard. Long time user here. Keeps it clean and fresh. I bought my husband one for Christmas last year and he loves his too!
I have been using my dental pod each morning with a Zima tablet to refresh & clean my mouth guards for over a year now! When I travel for less than a week, I use the blue light cleaner container. I do not always take the Hydro Pick with me but use it daily when at home! Love all of these products!
Received quickly and was easy to set up and use. I hope to keep my appliances nice and clean in between dentist visits now.
I like all of my Zima products used to date: dental pod, travel pod, cleaning tablets.
Cannot fault the customer service at all. I placed my order then saw there was the dental pod pro and I wanted that instead. Customer service, particularly Gian was so helpful and cancelled my order before it was shipped so I could order the pro. Bearing in mind it was my error they still assisted. Not tried the pod yet but a friend of mine been using it 2 years and love it!
Very helpful customerservice. DentalPod had an issue and they sent a new one immediatly
Fast and efficient exchange when I encountered and issue. Rapid replies and immediate above and beyond solution
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