Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
Your refund is approved and your refund would be processed soon.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer,
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
As per our record your booking did not go through due to Credit Card Decline.
Our team did try to get in touch with you to notify the same but to no avail. We also sent an email notification of the same to which we did not hear anything.
However, we shall surely try to erase this experience and assure to assist you in the best possible way in future.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear customer,
We regret the inconvenience caused to you.
Please be informed that Air India is not providing any refunds as of now.
However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same. You are requested to allow us sometime to work with the airline and get the refund processed. However, we are completely dependent upon the airline for the refund.
We appreciate your patience and understanding.
Thank You,
Exploretrip
注意:所有航班均已向各机构退款。该机构仍然不想退还我的钱,所以我打电话给我的银行并与他们发生纠纷。由于我的银行和 Visa 因纠纷卷入其中,我终于能够(通过我的银行)收回我的钱。
请尽快与您的银行提出争议,这是从这些人那里拿回钱的唯一方法。您还将获得全额退款。
不要相信 Farescan/Exploretrip 人员在电话中说的任何话(计费周期、航班延误等)。只需致电您的信用卡公司并提出争议即可。
ExploreTrip 回复2020-11-30
Dear Customer,
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
Please be informed that Exploretrip does not hold on to any refund unless it is either delayed or kept pending from the airline's end.
In fact, we release the amount immediately after the airline reverses the charges.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. You are also requested to send us your booking details so that we can review your case and prevent issues of this nature in subsequent times.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
Though, it is delayed from the airline's end we are closely coordinating with the airline to expedite the same.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
While we were in the process of trying to get a refund with the airline, you seem to have filed a chargeback with the bank for the ticket amount and this has inhibited our effort to process the refund.
Hence, this case would now be handled by our Chargeback team in coordination with you and the bank.
For any other queries, please write to us at [email protected]
Please be informed that you would receive a call back from the CB team soon to settle this issue.
However, in case of any concerns pertaining to chargeback you can send an email to [email protected] and we assure to provide full co-operation in resolving this case.
We appreciate your patience and understanding.
Thank You,
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
Though, it is delayed from the airline's end we are closely coordinating with the airline to expedite the same.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
Though, it is delayed from the airline's end we are closely coordinating with the airline to expedite the same.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
Though, it is delayed from the airline's end we are closely coordinating with the airline to expedite the same.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer,
We regret the inconvenience caused to you.
However our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request and is under process.
The refund should reflect in your account soon.
We appreciate your patience and understanding.
Thank You
Exploretrip
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Exploretrip
Dear customer,
We regret the inconvenience caused to you.
Please be informed that Air India is not providing any refunds as of now.
However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same.
You are requested to allow us sometime to work with the airline and get the refund processed.
However, we are completely dependent upon the airline for the refund.
We appreciate your patience and understanding.
Thank You,
Exploretrip