ExploreTrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. While we were in the process of trying to get a refund with the airline, you seem to have filed a chargeback with your bank for the ticket amount and this has inhibited our effort to process the refund. Hence, this case would now be handled by our Chargeback team in coordination with you and the bank. For any other queries , please write to us at [email protected] Please be informed that you would also receive a call back from the CB team soon to settle this issue. However, if you have any concern pertaining to chargeback you can send an email to [email protected] .We assure to provide full co-operation in resolving this case. We appreciate your patience and understanding Thank You, Exploretrip

Dear Customer, 
 Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip, our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. 
 We request you to reach us at [email protected] with the complete details and after the investigation, if it is our fault we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. 
 Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon. 
 Thank you for your patronage, we shall try our level best to resolve this in your favour. 
 Thank You, Exploretrip

Dear Customer, We regret the inconvenience caused to you and thank you for your feedback. One of our travel experts will call you shortly with a prompt assistance. We appreciate your business with us. Thank You, Exploretrip

Dear Customer, We regret the inconvenience caused to you. Please be informed that our refunds team is trying its level best to reach out the finance team of Interjet Airlines for the refund of all the passengers booked through us. However, unfortunately we are yet to receive any positive response from them. Our effort to get your refund will continue till we resolve this case. We appreciate your patience and understanding. Thank You, Exploretrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We have already forwarded a refund request to the airline and are waiting for the airline's approval. Once we receive the approval, the refund would be processed to you in the original form of payment. We appreciate your patience and understanding. Thank You Exploretrip

Dear Customer, Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. Thank you for your patronage we shall try our level best to resolve this in your favour. Thank You Exploretrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. Please be informed that we have already submitted a refund request with the airline but to no avail. However, we have now gone ahead and re-submitted a request and hope to hear a positive response from Air India. We also request you to send an email to AI copied to us so that we can collectively co-ordinate with the airline and get this resolved. We appreciate your patience and understanding. Thank you, Exploretrip

Dear Customer We regret the inconvenience caused to you. However our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. The refund has been approved and is under process, it would soon reflect in your account. In case of any discrepancy please send us an email at [email protected] We appreciate your patience and understanding. Thank You Exploretrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. One of our supervisors will get back to you soon and resolve the issue. We apologise for all the difficulties you may have faced. You can also send an email to billings@exploretrip or [email protected] Appreciate your patience and understanding. Thank You, Exploretrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We have already forwarded a refund request to the airline and are waiting for the airline's approval. Once we receive the approval, the refund would be processed to you in the original form of payment. We appreciate your patience and understanding. Thank You Exploretrip

Dear Customer Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon. Thank you for your patronage we shall try our level best to resolve this in your favour. Thank You Exploretrip

Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We have already forwarded a refund request to the airline and are waiting for the airline's approval. Once we receive the approval, the refund would be processed to you in the original form of payment. We appreciate your patience and understanding. Thank You Exploretrip

Dear Customer Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. Thank you for your patronage we shall try our level best to resolve this in your favour. Thank You Exploretrip

Dear Customer Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. Thank you for your patronage we shall try our level best to resolve this in your favour. Thank You Exploretrip

Dear Customer Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. One of our supervisors will get back to you soon and resolve the issue. We apologise for all the difficulties you may have faced. Appreciate your patience and understanding. Thank You, Exploretrip

Dear Customer, Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. Please be informed that Exploretrip does not hold on to any refund unless it is either delayed or kept pending from the airline's end. In fact, we release the amount immediately after the airline reverses the charges. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. Please be informed that Air India is not providing any refunds as of now. However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same. You are requested to allow us sometime to work with the airline and get the refund processed. However, we are completely dependent upon the airline for the refund. Thank you for your patronage we shall try our level best to resolve this in your favour. Exploretrip

Dear Customer, We regret the inconvenience caused to you. Please be informed that Air India is not providing any refunds as of now. However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same for you. You are requested to allow us sometime to work with the airline and get your refund processed. On the other hand you can also send an email to Air India copied to us so that we can follow up closely and try to resolve this at the earliest. Please be informed that we are completely dependent upon the airline for the refund. We appreciate you patience and understanding. Thank You, Exploretrip

Dear Customer, Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service. At Exploretrip our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at [email protected] with the complete details and after the investigation if it is our fault, we shall take necessary action to restore your faith in us. Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times. Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon. Thank you for your patronage we shall try our level best to resolve this in your favour. Thank You Exploretrip

Dear Customer We regret the inconvenience caused to you. However our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. As per record, our team is working on your refunds in co-ordination with the airline on priority. Our Customer Service team will contact you shortly with a favourable resolution. We appreciate your patience and understanding. Thank You, Explorretrip