QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, lightweight, and looks wonderfully natural once fully installed. Many people also appreciate the prompt shipping times alongside helpful customer service assistance when sorting out various order details.
Some reviewers were not happy with severe tangling and matting issues experienced shortly after washing or adding moisture to the hair extensions. A few other people also felt that delivery times were excessively slow, while essential tracking information proved very difficult to obtain. Additionally, some customers found communication frustrating when trying to resolve these unexpected problems.
Keep spam texting me can’t get rid of the messages as they send from new numbers constantly is this even legal I will never buy from them ever
QVR 回复2025-09-05
We are very sorry, it was not our intention to bring you this feeling. Our intention was to hope that girls could buy their favorite hair at a price they liked. Because we couldn't find your contact information based on the name left, [email protected] is our email address. Could you please send us an email so that the system can stop sending you these messages? We apologize for any inconvenience caused again.
Any questions, pls feel free to contact us.
Sincerely,
QVR Hair Team
Afro Kinky #4/30 with #27/30 highlights was what I wanted. Clean, nice color, organized. It began to breakdown after 2 months most likely due to the coloring process. Definitely need to treat it well with quality shampoo and conditioner.
I bought the Remy Wavy Weave for my daughter and she likes it. The texture is not exact but she still enjoys it. I plan to purchase the kinky curly weave, as I think it’ll match her texture better. This is the 1st weave I’ve ever purchased and I plan to buy another bundle w/this company. The hair seems to be good quality.
The Invisible Water wave Brown Highlight Feather Crochet Human hair extension is very overprocessed and is not 100% human hair. The hair matted very easily and shed excessively. Hair color 4+ 27+ 30. I purchased 5 packs spent $ 524.00. I notified the company regarding my experience they offered me $25. Please purchase at your own risk.
QVR 回复2025-08-22
Hi, we are so sorry for the inconvenience you had before. May I ask is #00000123446 your order number, pls? Our after sale service has treid to contact you via email, so we wonder is there any misunderstanding? And we indeed thanks for choosing our brand and we do feel sorry about this experience. Please trust that we never meant yo upset you in such way. Pls kindly check your email, then we can figure out the problem. And if you need anything else, pls contact us freely.
Sincerely,
QVR Hair Team
Update: they will only agree to give me all my money back less shipping if I remove this review. That shows you how shady this company is. I am would be suspect of all the recent positive reviews after mine
I have been considering this hair for a year + i was afraid to order it because thought it would be a scam. I was looking for a crochet human hair, which is difficult to find
I saw the ad for hair on Instagram and Facebook At first, I noticed there were no comments under many of the posts so that made me wary because I figured they kept comments turned off to avoid negative comments. Then I started to see a lot of influencer reviews of the hair, and I started seeing more comments. They were primarily people asking about the hair and asking questions, but I did see comments from a few people who had ordered the hair and seem to like it.
So I finally ordered it. I ordered 5 bundles of the Afro kinky crochet hair. I remember noting they said you could return it if you were not satisfied so that made me feel OK .The hair came fairly quickly and the return shipping address on the label was from Kentucky.
I received the hair and my first immediate thought was disappointment at how small the bundles were. But the influencer said if you pull it apart, they were able to easily do their head with 3 bundles so I felt like I’d be covered with 5 but they’re very small bundles. I kind of felt the hair through the packaging and it’s a little stiff. I did open one of the packages to touch the hair, but I didn’t take it out and it still feels very stiff for human hair. I ordered a wig from another company Her Given Hair that was human hair. It’s totally soft. The hair from Her Given Hair years later stll feels great just like your own hair. The hair from every other company I’ve ever ordered from…felt better on day 1 before I even washed it.
The QVR hair does not feel like human hair. Then I smelled It. It’s a smell like I’ve never smelled on any hair. I’ve used synthetic hair in the past and nothing I have ever purchased smelled like this. It’s disgusting. I’ve been wearing different hair for the past 15 years and you can tell what’s human hair and what is not.
I immediately wrote the company and I question whether it’s human hair and that I’m not very happy with the hair …they assure me it’s 100% human hair. I’m still doubtful and I’m allergic to synthetic hair so I cannot take the risk. I asked them how I return the hair. They ask me to send pictures of the hair in the packaging allegedly to see something related to manufacturing. I comply and send them pictures. They write back and say they can’t see the pictures to resend them. I comply again and send them. They write back and say what are you not happy with. I again expressed my concern that it’s not human hair. A day or so later they write back and they said after checking with their “boss”, they can offer me a $30 refund on a nearly $300 purchase. I say that is not acceptable. I want all of my money back. They write back another day and a half later and say OK if you authorize the return and I said yes that is what I’ve been doing. Another day and a half passes and they write back and they say they’ll have to send me a shipping label. I say OK. I immediately send a separate email telling them I will only pay for shipping back to Kentucky. I will not be paying any international shipping because this package came from Kentucky. It’s here on the label that I have. Two days go by they write back we can’t send you the shipping label until you agree to shipping. That is exactly what I’ve done in my previous email with the stipulation that I’m not paying for international shipping because this package did not come from an international destination.
In the meantime, I do more extensive digging, and I found this website with the very same concerns. And because I’ve been googling the company so much I’m getting many more ads on my Facebook and Instagram page. And I’m now seeing on those sites more negative comments along the same lines. People saying that it’s not 100% human hair. People talking about the smell. And people saying that it tangled in less than a week.
Unfortunately, this company is scamming us. Down to responding about how they went to their “boss” and asked could they refund. (another person posted a copy of their email which was exactly like what I got …The same $30 refund offer). And apparently this delay tactic of slow response to emails and asking me the same info over and over again… Other people seeking refunds have encountered the same. I saw one comment where they offered to refund if the person removed their negative review from this site.
Black women are getting sick from chemicals in these hair products and scamming women by telling them this is human hair is unacceptable . I encourage people to do the same with state/federal consumer protection agencies
I initially wanted to exchange the 2 products I purchased but after poor response time and jumping through hoops, like taking a video of the product and multiple requests for a return label I decided for a full refund. Crickets from them. I will never purchase from them again.
QVR 回复2025-08-22
Hi, we are so sorry for the inconvenience you had before. But please trust that we never meant to delay the processing. And we indeed thanks for choosing our brand. As service, we need to confirm the hair status before helping our customers to return the order, plus there is time difference between us, we apologize for not providing you with a smooth experience. The return is currently in transit, once we confirm the return, we will assist you in processing your order as soon as possible. If you have any questions, pls feel free to contact us.
Sincerely,
QVR Hair Team
I love the hair it is soft, easy to to manage and style. The hair hold up but gets frizzy at times. I feel that helps the hair to look more natural. Customer service could use so help
Good morning. Let me start off by saying when I put the hair in it was beautiful. That turned bad quickly after about 2 days, I would add products the hair would bounce back but within 20 min as soon as it started to dry, it would tangle really really bad. Oh and you can’t lay down without parting off and twisting or you will get up with a bush.
I reached out to the company and was told the hair needs to be washed every 2 days out your head. In other words take down the crochet to wash every other day. Because of all the tangled and hair coming out when detangling I was offer an extra pack at no charge but that did fix the problem. It’s still a Hot mess.
Then I was offered $ 10 off the order for a 5 rating, because I don’t want anyone to waste there money I choose not to accept the offer and post my true experience
I personally do not like QRV website because I have been waiting for my product now for 4 weeks after spending $272.92 dollars on some extensions. I had email QRV because the company do not have a talking customer service rep it’s just AIs. I sent an email and I guess it was a robot too who I emailed. Their email response was me, that they just ship the product out and it’s on its way within 3 to 5 businesss days (yea don’t trust it). Well, I am still waiting, and I reported this to my bank in hoping that I get my money back. DO NOT ORDER FROM THIS WEBSITE THEY WILL TAKE YOUR MONEY AND DONT GIVE YOU THE PRODUCT. If you should see this website keep strolling.
QVR 回复2025-08-14
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
Let me start by stating I wrote a review on their site of my recent purchase, and because gave it One Star, QVR didn’t post it. I have purchased hair from QVR before and the bundle packs have always been full. This recent purchase of 3 bundles was a joke!!
It smelled of chemicals and the 3 bundles was the equivalent of ONE of the previous bundles I had before! And it’s beyond dry!! No matter how much moisture you add, that last maybe 15min & then it’s dry as a bone!! I don’t believe this is human hair either! I posted pics on their site. Not sure if I can post here. I’m done with QVR!!! Even after they saw the review, you would think if they had ANY customer service skills, they would have contacted me. To date no response! Spend your money elsewhere! QVR IS A SCAM!
I purchased five packs of water wave hair. I’ve only had the hair installed for one week. This hair has tangled beyond measure. There is no way that this is human hair. It might be a synthetic blend,
Extremely bad hair not human hair. They are dishonest. people please do your research before you spend your money on human crochet hair. This hair is horrible. I have to go and have it uninstalled and find me better hair one week only one week and they only give you a small amount in one pack. If you want your hair to be full, you need at least seven packs please please don’t purchase from this site and read all reviews, I wish I would’ve before I wasted my money close to $300 that I wasted
If I could give it 0stars I would! I purchased 14 and 16 inch water wave crochet hair. This is not human hair at all as advertised. This hair tangled and matted up really bad after 2 weeks of wearing it. I followed all hair care tips and it still became a matted up birds nest. The advertising pics are not real and I wish I would’ve researched more before being fooled. I paid over $200 for the hair and definitely CANT reuse it! I threw it away
The hair that I received was 3 smal! Poor customer service!
The hair that I received was 3 small packs of crochet hair. It's not thick at all of 3 packs. I asked them is there a mistake with the size of the hair. They lied asked me to keep the hair and said it would look fuller once installed. I purchased the insurance with it. When it was installed the 3 packs didn't cover my head. They basically said I could buy more hair, claiming that I would receive a special discount. I have emailed with them over 30 times. This company has the worst customer service! Two months of emails, they don't respond for days!I'm not sure if the hair is even human!
I love the hair. However, the shipping took forever and I had to settle for a length shorter than what I really wanted due to out of stock status. If a product is in short supply, it shouldnt be available to purchase on the site
I purchased 10 packs of Afro bulk bundles for micro locs installation. The hair is very soft I’m not sure if it sheds or not being that I haven’t used it as of yet. The shopping process was excellent I received my items in less than a week. I hoping my hair turns out good as I plan to purchase again from qrv again. August 25,2025 Update: after receiving the beautiful bundles from qvr I decided to return all 10 packs being that my beautician said I purchased too many bundles. Also instead of styling my hair in ombre colors which is what I purchased,I decided on going with natural color black. With that being said I just received a partial refund from qvr instead of a full refund. I was informed that they only received 9 packs of hair instead of 10 and they kept $87 of my $427 refund. I was appalled being that I sent all 10 bundles in the same packaging it was sent to me in. I can’t believe Qvr has accused me of keeping 1 bundle which is most definitely false ! I sent them pictures repeatedly at their request of all the bundles that I was sending back along with each bar code. I had no use for any of the hair and all was returned except one pack ?! This is fraud and qvr’s way of keeping part of my refund I guess for their inconvenience. However it shouldn’t be an inconvenience to them at all, if a customer wants to make return it’s our right and we should get a full refund as it states in their policy. My biggest issue is qvr lied stating they only received 9 bundles when all bundles were returned together. I’m so disappointed and disgusted with qvr for creating this false information about me just to keep part of my $427 refund. Qvr has good quality hair from what I saw in the package just make sure when you order you’re not going to return or you will most likely get no refund or a partial refund. I learned this from reading reviews after my purchase unfortunately. Don’t make the same mistake I made. I plan to dispute this with my bank if in the end it doesn’t turn out in my favor that’s God plan and I will accept it. However I will rather live in truth instead of lies as qvr customer service will have to live with. I will never ever order from qvr again and will continue to warn others on how they scam and lie on their customers. BUYERS BEWARE!! 9/2/25 Update: After filing a dispute with my bank by the Grace of God they ruled in my favor. I received the remaining balance of my refund the same day. The next day I received an email from Qvr stating after checking their surveillance footage the 10th bundle they claim I kept has been found, and they will be refunding the remaining balance. In all honesty my bank was the one who made the decision to refund the remaining balance based on their investigation. During the investigation my bank put a freeze on the funds and Qvr sent me an email stating if I agree to remove this negative review they will refund me once my bank lifts the freeze. UNBELIEVABLE !!! Again I was appalled and sent that email to my bank showing them how Qvr was trying to bribe me. Overall I’m very happy with the end result. This situation was stressful and time consuming, I will never ever order another product from Qvr again.
The hair feels initially soft and looks beautiful. However about 1 week after installation the hair performed very poorly. It easily sheds, knots and tangles, becoming matted. It takes a long time to detangle and manage on a daily basis. I wasted my money.
I bought the brown half wig. It is terrible. It balled up on my neck and is like a nest. I wish I could leave a picture
QVR 回复2025-08-14
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
Not human hair… it’s over priced and sheds, tangles it’s bad
QVR 回复2025-08-14
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
I bought the crochet hair in small kinky curly. The "hair" looks lovely upon crochet braid install as well as wet with mousse and a moisturizer product. However, after 4 days it was so tangled and matted at the nape of my neck, that my stylist had to replace several pieces. We both actually questioned whether it is actually hair as it behaves like any other kanekalon fiber. Except that it tangled/matted much quicker even with proper nightly care. Bottom line, I do not recommend this product. The price point is too high for the lackluster performance.
9/5/2025
Since my first review, QVR customer service contacted me and repeatedly provided hair care tips even after I explained I took the hair out because of the matting. I also left a YouTube review on the QVR IG page from a person that had the same matting issues - several commenters also had the same experience. QVR replied with the same hair tips. When I attempted to reply, my comment could not be posted. To date, QVR has not provided a resolution, which should include a full or partial refund. Very disappointing. But expected from a company that steals the image and likeness of content creators (Lia Lavon) to sale their products.
QVR 回复2025-08-14
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.
To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
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