Teleflora

Good morning. We have researched your concern and we show that unfortunately, as we do not have a florist serving your recipient's area, your order was cancelled and your account refunded in full. We do apologize for any inconvenience that this may have caused. Sincerely, Carrie D., Teleflora

Hello Chris, We’re very sorry for your experience and understand how upsetting this must have been. This is not the service we aim to provide, and we apologize for the frustration you encountered. We’re unable to locate your order based on the information in your review, but we would like the chance to look into this and help resolve it. Please contact us at 800‑822‑9547 with your order details so we can assist you. Kind regards, Christina S. Teleflora

Hello Michelle, Thank you for sharing your experience. We’re truly sorry that the bouquet delivered did not match the premium arrangement and mosaic vase you expected. This is not the experience we aim to provide, and we understand your disappointment. We’re glad our customer service team was able to assist with a partial refund and provide a 25% discount on a future order as a gesture of goodwill. Your feedback has been shared internally so we can continue to improve consistency with our designs. If you’d like further assistance, please don’t hesitate to contact us at 800‑822‑9547. Kind regards, Christina S. Teleflora

Hello Jin, We’re truly sorry for the disappointment and frustration this situation caused, especially given the importance of your daughter’s milestone birthday. We understand how upsetting it must have been for the order to be canceled after the effort you took to provide delivery details. Unfortunately, we’re unable to locate this order based on the information provided in the review. We would genuinely appreciate the opportunity to look into what happened and review the circumstances surrounding the delivery attempt and cancellation. Please contact our Customer Care team at 800‑822‑9547 and reference this review or provide your order number so we can assist you directly. Your feedback is important to us, and we regret that this experience did not meet your expectations. Kind regards, Christina S. Teleflora

Good morning. I am so sorry to hear of the problems encountered with your order. As of this time, a full refund has been issued to your account. It has been my pleasure to assist you. I hope this helps build trust back in our company. We hope that you will give us another chance to give you the experience you deserve. If this resolution is to your satisfaction, perhaps you might consider updating your rating review. Sincerely, Carrie D. , Teleflora

Hello Scott, We do apologize that your order was not delivered on the date that you choose. We have issued a refund in the amount of $50.75. I have also sent a discount code to your email. Please allow 2-10 business day for that payment to be issued. If you have any questions, please feel free to call us at 1-800-822-9547. Best regards Marcie S Teleflora

Hello Karen E, My sincere apologies for the issues with your floral order. That is definitely not the Teleflora experience anyone should expect! Can you please reply with an order number or the email address on the order, so we can look into this further? Thank you, Jeannette B. Teleflora

Hello Rex, Please accept our sincerest apologies for the issues you have experienced with our service at Teleflora. Our goal is to provide excellent service, and we apologize that we fell short on this order. You should see a full refund issued back to your original form of payment within 2-10 business days or by 05/01/2026. If there is anything else, we can do please contact us at 1-800-822-9547. We appreciate you as a customer and we hope to hear back from you. Best regards, Marcie S Teleflora

Hello, we’re sorry for the trouble you experienced with the credit on your order. We did try reaching out and left you a voicemail about the issue. To get your credit sorted out, you’ll need to contact TUKIOS directly since they handle the credit on the order. You can reach their support team at (801) 682-4391 or by email at [email protected]. If you have any other questions or need further help, feel free to give us a call at 800-822-9547. Again, we apologize for the inconvenience and appreciate your patience. Thank you, Shaughnessy C. Teleflora

Hello, We are truly sorry to hear that the bouquet delivered did not match your expectations in terms of size. We understand how disappointing this can be, and we appreciate you taking the time to share your concerns with us. Florists take care to cut the flowers and design as shown online as much as possible, sizing is approximate. To show our apologies, we would like to issue a 50% future discount code which is good for 6 months. Unfortunately, we don't have enough information to pull up an order. Please call Customer Service at (800) 822-9547 for further assistance. We look forward to hearing from you. Sincerely, Jeannette B. Teleflora

Hello, We are terribly sorry that the birthday bouquet for your sister wasn't delivered. We would be more than happy to assist you, but your post doesn't include an order number. Please call Customer Service at (800) 822-9547 for assistance. We look forward to hearing from you. Thank you, Jeannette B. Teleflora

Hello Elizabeth Brandley, We’re very sorry to hear about your experience. We understand how frustrating it must be. Unfortunately, we weren’t provided enough information to locate your order and investigate this further. We’d really like the opportunity to make things right. Please contact our Customer Service team at 800-822-9547 so we can investigate this for you. Thank you for bringing this to our attention. Kind regards, Erika P. Teleflora

Hello David M., We’re very sorry to hear about your experience. We understand how frustrating it must be. Unfortunately, we weren’t provided enough information to locate your order and investigate this further. We’d really like the opportunity to make things right. Please contact our Customer Service team at 800-822-9547 so we can investigate this for you. Thank you for bringing this to our attention. Kind regards, Erika P. Teleflora

Hello Barbara, We’re very sorry to hear about your experience. We understand how frustrating it must be. Unfortunately, we weren’t provided enough information to locate your order and investigate this further. We’d really like the opportunity to make things right—please contact our Customer Service team at 800-822-9547 so we can investigate this for you. Thank you for bringing this to our attention. Kind regards, Lauran Teleflora

Hello Jayme, We are truly sorry for the distress and frustration this situation caused, especially during such a difficult time. Losing a loved one is incredibly hard, and we understand how upsetting it is to experience complications when trying to honor your mother. When an order is flagged as “questionable,” it is typically due to an automated security or availability check, not an accusation of wrongdoing. We want to be very clear that we are not a fraudulent company, and we regret that our process and communication led you to feel that way. This experience does not reflect the level of care and reliability we strive to provide. Kind regards, Lauran Teleflora