Awesome customer support
The first one wasn,t quite right but after getting with support, they made a new crystal with a different photo and it's beautiful. My girl friend loves it.
Reply from Beyond Memories2024-01-15
Thank you!
About Beyond Memories
Data updated- Website
- 3dlasergifts.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 62% (16/26)
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About this business
Your source for personalized 3D crystal engraving. Beyond Memories® uses the newest innovation of capturing memories in crystals, the perfect gift. All you've got to do is have a picture of that event laser engraved in it and you'll be able to see and treasure that moment for the rest of your life.
Written by the business, not verified by us.Is Beyond Memories legit?
Beyond Memories (3dlasergifts.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
Five stars
Five stars. Honestly, this is so good and for such a great price too, my parents really enjoyed this for Christmas and I will definitely recommend that you get it as well.
Reply from Beyond Memories2024-01-13
Thank you!
It is so beautiful
It is so beautiful! The picture follows you! It truly amazing!
Reply from Beyond Memories2024-01-13
Thank you!
Awesome job 👏.
I'm very pleased. I love everything about the obelisk that I ordered. Great job 👍. 3DL is my company for life.
Reply from Beyond Memories2024-01-13
Thank you!
Smiles
The gift brought more joy than I expected
Reply from Beyond Memories2024-01-12
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Came out better than I expected
Came out better than I expected. Very simple very nice.
Reply from Beyond Memories2024-01-12
Thank you!
Excellent quality
Easy to order and delivered in a reasonable amount of time, I am very pleased with the finished product. I know my daughter will love it.
Reply from Beyond Memories2024-01-12
Thank you!
Great Thoughful Gift!
We couldn't have asked for a better final result. The image we used translated great to the 3D Crystal. It came packaged very nicely and did not break in transit. We look forward to ordering again!
Reply from Beyond Memories2024-01-12
Thank you!
Good quality
Easy to order online and great quality
Reply from Beyond Memories2024-01-11
Thank you!
The product is amazing and was…
The product is amazing and was delivered quickly! The only issue is the light base, worked for a day and quit working.
Reply from Beyond Memories2024-01-11
Hello Sam, We sincerely apologize that your light base stopped working. We want to assure you that we are committed to providing the best possible customer service and ensuring your satisfaction with our products. We would like to take this opportunity to remind all our valued customers that we are always here to assist you. If you encounter any issues with your purchase, please don't hesitate to reach out to us via email. Our dedicated team is ready to work with you to find a solution, whether it be a remake or a refund, to ensure that you are completely satisfied with your purchase. We understand that you may have been disappointed with the light base issue, and we regret that you did not contact us before leaving a review. However, we would still like to make this right for you. In order to proceed, we kindly request that you provide us with more information about the light base problem, so we can make sure we're addressing the issue properly. You can reach us at our email address: [[email protected]] Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your feedback and are committed to continuously improving our products and services. Best regards, 3D Laser Gifts Team
Beautiful piece of art.
Reply from Beyond Memories2024-01-11
Thank you!
Order mis-communication resolved
There was a miscommunication with my original ornament order. I had added a year to the background of my picture which was accidentally removed in the manufacturing process. After being notified of the problem, my ornament was replaced with the year added back, for just the price of shipping. Was a great solution that I appreciated very much. I also learned to be more careful next year with my order to communicate that I added a year to the background that I want to remain.
Reply from Beyond Memories2024-01-11
Thank you!
Fast delivery and perfect condition
Great for a holiday gift
Reply from Beyond Memories2024-01-11
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Exactly what I wanted
Exactly what I wanted! I close a complex photo and I was worried about how it would turn out, so I reached out to customer service about my concerns and they reassured me they would try their best to make it how I wanted, and it turned out perfect!
Reply from Beyond Memories2024-01-11
Thank you!
Amazing gift!
My sister in law said it was the best gift she had ever received. It was her and her husband's cat and dog that had passed away a long time ago and they appreciated it so much! Great product, on time, and worth every penny 👍 😊❤️🙌
Reply from Beyond Memories2024-01-10
Thank you!
Beautiful Piece
You made our picture look like a sculpture. Just beautiful and 3 dimensional.
Reply from Beyond Memories2024-01-10
Thank you!
Soooo worth it
The crystal was shipped sooo fast and such good quality
Reply from Beyond Memories2024-01-10
Thank you!
I bought this as a gift for my husband…
I bought this as a gift for my husband , his father just passed away. It looks nice on the lighted base but thats the only way the image is visible. You cannot see the picture without the light on even during the day. The etching is very lightly done unlike other companies I looked at.
Reply from Beyond Memories2024-01-10
Hello Rachelle, Thank you for taking the time to leave your feedback. Regarding the light base, it does indeed enhance the beauty of the crystal. We always recommend purchasing the Light Base along with the crystal, especially if you plan on placing it in an area where the design might be hard to see, considering that the crystal itself is transparent, and the etching is entirely white. The Light Base lights up the engraving and makes it much easier to see the image. We like to say that it gives life to the crystal. However, we apologize if it has been so difficult for you to see the engraving as you mentioned. We regret that you didn't contact us regarding this issue before posting a review. In order to better understand the issue you encountered, could you please send us some pictures of the crystal you received with a black background? This will help us assess if there was a problem with the production of your crystal. You can reach out to us at our email: [[email protected]] Thank you once again for bringing this to our attention. We value your satisfaction and want to ensure that you are completely happy with your purchase. Best regards, 3D Laser Gifts Team
Quality of the work!
Reply from Beyond Memories2024-01-10
Thank you!
Circle ornaments
I have purchased the circle ornaments for years now. Everyone I give them to as gifts loves them. They are beautiful and personal. Many who receive my gift want to do the same for their family and friends. I always recommend you. If I had one complaint, it would be that you no longer engrave ornaments. I do understand why, but it was nice when you did. LOVE your products and how they put a smile on faces every time they are used. One person I gave a circle ornament to a few years back sends me a text every Christmas. She cherishes it so much because it is of her father, who passed, and herself. That makes the gift priceless.
Reply from Beyond Memories2024-01-10
Thank you!
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