I like the ease of use and the privacy.
Thank you William! We are happy to hear that the product has been easy to use and has provided privacy. Thank you for choosing 800.com :)
At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world.Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose.But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.
Written by the business, not verified by us.800.com (800.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers appreciate how fast and straightforward the setup process is, allowing everyone to easily manage their business numbers and extensions without any hassle. People frequently praise the responsive support team for being knowledgeable and helpful, guiding new users smoothly through the entire onboarding process. Some reviewers were not happy with the customer support when trying to resolve technical problems or fix voicemail settings. Consumers also mentioned ongoing difficulties with text messaging features, noting that setup was time-consuming and required a lot of patience to get proper assistance.
Auto-generated from all reviews of this business. For reference only.Thank you William! We are happy to hear that the product has been easy to use and has provided privacy. Thank you for choosing 800.com :)
Thank you Thomas!
They did everything they said they would and everything worked the way they said it would.
Thank you for your positive review and kind words Paul! We love hearing that we have been able to follow through on our service and features we provide. Thank you for choosing 800.com :)
Has helped ensure that calls for our company are filtered properly and handled efficiently.
Thank you Emmanuel! We are so happy to hear that our service has been able to help you filter and handle calls efficiently. Thank you for being a customer :)
800.com is working great for us as a startup.
Thank you for your positive review and feedback Christina!
Hi Mohsen, we are sorry to hear you are receiving spam calls. We try to provide as many tools as possible to block and screen callers but unfortunately cannot control the increasing number of spam calls to all new and existing numbers. We are happy to help review and walk you through how to use and implement these tools. Please reach out to us at [email protected] so we can help. Thank you!
Amazing and use friendly....we switched from vonage & ringcentral, who rips your pockets, hose features are free here thank you 800
Thank you so much Sharmin! We are so happy we could provide an amazing and user friendly alternative to Ring Central for you. Thank you for choosing 800.com and we are excited to be a part of your business journey.
For staters i was able to set it on my own without needing a computer degree, thank you so much for making the transition into understanding a part of the business world . Thank you very much for be available to me.
Thank you so much for your kind words and positive review Marcus! We’re so glad to hear that setting up your service was straight forward and that it’s helping you feel more confident in navigating the business world. That’s a main reason of why we built 800.com - to empower business owners with tools that are powerful, yet easy to use, no tech degree required. Thanks again for choosing 800.com!
Great service. Simple set up and easy access to call recordings and extensions
Thank you so much for your kind words! We’re glad to hear that setting up your service was simple and that you’re finding it easy to access call recordings and manage extensions. That’s exactly the kind of experience we aim to deliver!
Best customer service EVER! using few years, moved all my clients to the platform, never had any issues! and THEY REACHED OUT to help with certain things! Love the service and US based customer support! Props to Dominick, Carl and the team! will add screenshots later, Trustpilot doesn't trust me much :-)
Wow! Thank you so much for the incredible feedback Arseny! We’re so honored that you’ve trusted 800.com for years and even moved your clients to the platform. We absolutely love hearing that our team proactively reached out to support you, and we’ll be sure to pass the shoutout along to Dominick, Carl, and the support crew! We love that our US-based support team could make a difference, and we’re always here when you need us :) Thanks again for being part of the 800.com community!
The worst experience I have had in my entire life, I do not recommend it to anyone, they are scammers, thieves and criminals, don't waste your money. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Hi Franklyn, We're truly sorry to hear that you've had such a frustrating experience. That’s never the impression we want to leave, and we’d really appreciate the opportunity to understand what went wrong and make it right. Looking at your account, everything appears to be active and functioning properly since your purchase on 9/18/25. Our support team also reached out yesterday, to follow up on this and confirmed that your number was tested multiple times and is currently working as expected. That said, your experience clearly hasn’t reflected what we aim to provide, and we take that seriously. We do offer a 30-day money-back guarantee, no questions asked - and we’re more than happy to honor that if you’d prefer. Please contact us directly at [email protected] so we can resolve this quickly. Our customers are extremely important to us, and we’d truly appreciate an opportunity to turn this experience around.
You can depend on them
Thank you so much for your kind words and positive review! We love that you can depend on us and are thankful to have you as a customer :)
Company is the best! Fast customer service, super satisfied with the prompt response, and service setup is quick and easy. I highly recommend this company they are excellent!
Thank you so much for the kind words Erida! We love how satisfied you are with our customer support and the setup. Thank you for your recommendation and we are happy to have you as a customer :)
Thank you Nate! We appreciate you and thank you for being a long time customer with us.
800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1800 call coming in and could see the actual number calling. It is a great service and I highly recommend it!
Thank you so much for the kind words and recommendation Laura! We love hearing that setting up your 800 number was quick and seamless, and your call quality has been clear and reliable. It's great to know the caller ID is helping you stay on top of your business communications. Thank you for choosing 800.com!
Thanks Chris! We appreciate your review!
The process of setting up was easy. The service is very good. If you want a stress-free and smooth process - this is your perfect choice.
Thank you for sharing your positive experience with us Jacqueline! We are so happy to hear how stress free and smooth the process has been :)
he platform is extremely user-friendly, making it simple to set up and manage toll-free numbers without any hassle. Their call tracking and analytics are a huge plus—I can easily monitor call activity and gain insights into customer engagement, which helps improve my business performance. Customer support is also outstanding. Whenever I had a question, their team responded quickly and went above and beyond to make sure I had everything I needed. Pricing is straightforward and competitive, especially considering the quality of service and features included.
Thank you for your kind words Nina! We are so happy to hear how user friendly and hassle free your experience with our product has been! We also love hearing how wonderful our support has been throughout the process, as we pride ourselves on providing amazing customer support. Thank you for your positive feed back on our pricing and we are thrilled to know that 800.com has helped improve your business performance. That is our ultimate goal and we look forward to helping support your business for years to come! Thank you again for sharing your experience :)
We currently use it and had great experiences, only had a hic cup with the sms verification which seems very glitchy as i've already been approved and the old rejected one is still causing us messaging issues but help that would get fixed.
Thank you so much for your feedback David. We’re glad to hear that your overall experience with 800.com has been positive and that the switch has been worthwhile! We’re sorry to hear about the hiccup with SMS verification. It sounds like your account has already been approved, so the lingering issue with the previously rejected status shouldn’t still be affecting your messaging. We’d love the opportunity to look into this further and make sure everything is functioning properly. Please reach out to us at [email protected] so we can help. Thank you again for the kind words and for sticking with us. We truly appreciate your business!
Onboarding is super easy and they are very helpful
Thank you so much for the kind words Hylan! We’re so happy to hear that your onboarding experience was smooth and that our team was able to help along the way. We’re always here to make things as simple and supportive as possible. Thanks for choosing 800.com!
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