Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
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Is Afriex legit?
Afriex (afriex.co) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss App, Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the mobile application is highly intuitive and exceptionally easy to navigate for sending cross-border payments safely. Many consumers appreciate the fast transaction speeds, helpful support team, and straightforward onboarding process when establishing their new accounts. People often express gratitude for the consistent service provided and recommend the platform to family members.
However, some customers also noted frustrating delays regarding pending transactions, excessive approval times, and held funds inside their digital wallets. Some reviewers were not happy with unhelpful customer responses, repetitive automated replies, and slow communication when trying to resolve withdrawal issues.
Auto-generated from all reviews of this business. For reference only.
My mum wanted to send money from Nigeria to the UK. First, they said the beneficiary had to download an account, then they there was so much confusion regarding the wallet tranfers. Then when the money was 'sent' they said the app is ynder maintaniance...like what? How are you maintaining at the time people are trying to send money? Ridiculous. We finally got the money refunded but not before they took some money from themselve. N200k reduced to N184k...never again they've obviously paid to put their names on the top of the google search, but do not fall for that! Never ever again. Good riddance!!
please get another app for transfers it works when it feels like.i attempted to do a transfer from them . it was unsuccesful and i was charged then when i message them they say i prove card is mine like really the security youre using in the app seems good like its the owner can only link the card.return the old app it used to be good
I made a forex transfer to CAD and was shocked to find I couldn’t withdraw my own money. I spent over two weeks going back and forth with customer service, who repeatedly promised to resolve the issue but never did. Because I urgently needed the funds, I had to transfer everything back to the original currency and use another app to complete the transaction—losing money in the process. Very disappointing and not an experience I’d want anyone else to go through.
I have used Afriex over the years and they have been very reliable. The response is prompt and the speed of transfer is immediate. This feature makes it highly reliable. I am confident with afriex and that is the reason i have not used any other exchange over the years.
Although I was having difficulty with setting up payments to my wallet after issues with etransfer funding; the customer care team was always responsive and on top of trying to work to get the difficulties sorted out until success was achieved. Afriex truly has customer satisfaction as a top priority and I appreciated the respect with which I was treated during the whole process. Glad to say, that in the end, I am again able to send funds overseas to my friend. The date the issues commenced was February 5th and all was finally resolved by February 15th.
Usually they are very quick to accomplish the transaction and other times is slower than it should be. There seem to be certain quirks with this app where it logs itself out on its own other than that it's a pleasant, quick experience for most remittances.
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I have had to call with a question the representative has been on point.
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