More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Written by the business, not verified by us.Buddhastoneshop (buddhastoneshop.com) has a 3.1 out of 5 rating on OK.one, based on 814 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items. However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.
Auto-generated from all reviews of this business. For reference only.Great cust svc! 2 pants didn't fit. Emailed for refund. They said they would send bigger sizes for $25 and I keep other ones. Replacements fit. Shipping was 11 days.
Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁
Didn’t want to write a review because is bad review, but they insisted. I bought two shirts size large, they arrived and looked like size small already (after they told me I should order two size up) however after one wash they became size extra small (don’t even cover my bellybutton) maybe I should order four size up. The extra star is because I also bought a bracelet and ring and they are nice.
Dear Customer, Thank you for sharing your feedback. We are truly sorry to hear about your experience with the shirts and that the sizing did not meet your expectations. We understand how disappointing it must have been, especially after following our sizing advice. Our garments are made from natural fabrics, and while they are pre-washed, they can still react differently during the first wash depending on the washing method. We will certainly review this with our production team to avoid similar issues in the future. We are glad to hear you were satisfied with the bracelet and ring, and we would like to make things right regarding the shirts. Please contact our customer service team so we can look into a suitable solution for you. Thank you again for your honest feedback—it helps us to improve both our products and service.
Clothes run small. There are no refunds. This store discourages returns. They will want to replace the items and request you pay the shipping. I liked what did fit.
Sorry,we are unable to locate your order via name only. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
I ordered 3 tops cotton and linen. Its hard to say exactly what they were. Although all of the labels said XL. But 2 of the blouses were much smaller . All 3 different sizes. One has a dye mark . Also ordered 3 skirts which arrived looling nothing like the pictures. Also those were meant to be cotton and linen but are actually polyester. Very unhappy about all of this . Customer services were very good and helpful though . But beware of fabrics as they are not as described. When one orders things we dont expect to have to waste time messaging and sorting things that are wrong out for days on end. And wasting money on shoddy fakes.
Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
I ordered 2 dresses -they were poor fabric and terrible cut ,made in china. I am not convinced they are from the buddhastone shop but from a company imitating and using the name .Be aware
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with the dresses you received. We would like to clarify that we are the official **Buddhastone** store, and all our products are shipped directly from our own facilities. Regarding the fabric and cut, we do source products from different regions, including China, but we always aim to ensure they meet our quality standards. We apologise if the items you received did not meet your expectations. We have sent you an email and would like to handle the issue for you further. Could you please kindly check your mailbox and reply us there? Looking forward to your reply.
I had a 10% discount which was never applied and on emailing to ask if they could add it I got no reply. I paid £25 postage which you would have thought the items would arrive on time how wrong I was when the delivery date came and went. 2 days later it finally showed. Now the good part the items are actually nice and good quality I bought 3 and I got 2 free which were not as good however they will make a nice xmas present for someone.
Dear customer, How are you? Have you received our email on 2025-07-31? Here is the content: Dear customer, Hello. Thank you for your letter. We found that you applied a B3 discount for your order. We do not support multiple discoount codes on one single order. Sorry for the inconvenience caused. Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions. Namaste🙏, Tashi (བཀྲ་ཤིས) Buddha Stones Customer Service Center
The pants were ok, not made the greatest however. My sister put on her pair and they ripped all the way up the side. If you have to return or exchange, the process is a nightmare. I have been emailing with the company back and forth for almost a month to get my order right. If you need to exchange, they make you pay a fee for I don't even know what. To exchange 9 pairs of pants, they wanted me to pay $110, which is absolutely absurd. And to return anything, there are multiple cumbersome hoops you have to jump through, along with paying for shipping, a custom fee, and getting the package insured. The company was good at communicating, however they did ignore my questions and did not address the issues I was having. If you order from here, just make sure you won't have to return or exchange anything.
Dear customer, We’d like to clarify the situation regarding the sizing issue mentioned in your review. Sizing is a very subjective matter, and in most cases when the size does not fit, customers return the original item at their own cost for an exchange. However, we fully understand how challenging it can be to choose the correct size online, which is why we offered to send you the correct size **completely free of charge**, only asking you to cover the shipping cost. Requesting a brand-new replacement without returning the original item — and refusing to pay the shipping cost — is unfortunately not fair. As a small business, sending a second brand-new product already means we are taking a loss, and without even receiving the shipping fee for replacements, it becomes impossible for us to sustain such practices. We hope this provides a clearer picture of our position and the reasoning behind our policy.
Should've done more research to find out that this is just the same junk sold on ebay and other sketchy sites. UPDATE I have changed my review from one to three stars. My above statement still stands. The customer service was good. They replied to my request to return the items and to this review. They asked what was wrong with the products, and I told them that the purses I bought are not authentic and are sold on other drop-shipping sites. They said that the "style is the same but the quality is higher", the purses are handmade, and "you get what you pay for". I'm still not sure what to make of that comment. They offered to give me a 30% refund rather than allow me to return the items. I knew it would be a headache to go through the return process with them, as they still hadn't provided the return address, so I accepted the 30% refund and kept the items. They asked that "In light of this gesture, we sincerely hope you can remove the review first, is it okay?". I said no. So, I have the disappointing items, now for 30% off. The reason for the increased rating is the responsive customer service. Although, some of the responses were scammy and weird.
Dear customer, Hello. We are sorry that our products do not meet your expectation. We offer no-hassle returns within 30 days. You may return most Buddha Stones items (unused) in their original packaging. Please note the cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable. Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose. Details check: https://buddhastoneshop.com/pages/refund-policy Please note that damages caused by regular wear do not qualify for a replacement. We have replied your email and would like to handle the issue for you further. Could you please kindly check your mailbox and reply us there? Looking forward to your reply.
I purchased three linen shirts for my husband for a trip, the shoulder area was a tad bit too snug for him so he thought a XL (he normally wears a L) so he thought for comfort to move up a size. company, gave me their exchange policy. $20 fee to ship out the new shirts and no need to return the large sizes.. (plenty of other companies do this too) My husband really wanted their shirts so I continue the process, CON- I got one email a day (over 10 emails and counting) so this is prolonging for us getting the shirts, and now our trip is around the corner. CON - I was forced to write this email because it’s one of their mandatory steps for exchange. I would’ve not continued, but since I already paid the $20 shipping fee, I’m writing this review. Rate: on experience so far - technically I still need to wait for the shirts, see how long this shipping will be, because we are still going back-and-forth on emails and if i even get sent the correct product. PRO - customer service personnel was nice I will change the rating once the whole process is done with
Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
I am very upset with this company as the trousers they sent were a 29inch waistband and very short in the leg. I ordered 2 pairs at 3xl and even if you size up 2 sizes bigger they would not fit as 29inch waistband would be small. I asked to send back for a refund. They asked if I could purchase some bangles or something but i do not wear them, I wanted the right size trousers. They said they would give 35% of the money back and then blocked my messages. I have lost nearly £50.00 in money which I had to save for and they have upset me. I did check reviews before buying from them. I do not understand why they have done this.
Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
Deceptive sizes but friendly service. After following the size guide and waiting a month for my order to arrive, I could barely get the clothes on. After contacting customer service, I was told “ Kindly reminder, sizing runs small by two sizes”. Where is that ever mentioned on the website? I paid an additional $25 to have larger items shipped and only 1 of the 3 new items will fit me. I’m not that tall but maybe sizing is done different there. I do appreciate the friendly customer service though.
Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
From delivery to sizing this was a terrible experience. The delivery company they use is sketchy at best, delivered to the wrong place, used a mailbox despite not being US postal service and were slow to respond to the issue. Once I actually found the clothing they were all MUCH smaller than advertised, though they are marked as the size I ordered. I ordinarily wear an XL. They recommend ordering 2 sizes larger. Being as they are linen and linen blends I decided to play it safe and ordered 3 sizes larger - 4XL. I ordered a pants and top combination, a shorts and top combination and another top .The waist on the pants and shorts were the only thing that fit. The shoulders and chest of every top was, at most, the equivalent to a Large size in the US. The length of everything except the shorts was too short by a large margin. On their website they say that the length of pants should be 105.5cm. The outseam was 96cm, the inseam was about 85cm. These were not supposed to be capris style, but full length. I've put in a complaint and have yet to hear back from them. I don't have high expectations of then making this right.
Dear customer, We’re truly sorry to hear about your disappointing experience and we sincerely apologize for the inconvenience this has caused. We completely understand how frustrating it must be to face delivery issues and receive items that do not meet your expectations in terms of sizing and length. Regarding the delivery, we will immediately follow up with our shipping partner to address the issues you mentioned and ensure this does not happen again. As for the sizing, we are sorry for the confusion caused we are already reviewing our size charts and production standards to avoid such discrepancies. We would like to help make this right for you. Could you please reply to our previous email? We’ll be happy to assist you with this issue as soon as possible. Your feedback is invaluable to us, and we’re committed to improving both our service and product quality. Thank you for bringing this to our attention and giving us the opportunity to address it.
Poor customer service and no address or instructions to return items on website and when I contacted via email, instead of providing instito return they offering to buy another item instead. Still (27th July) waiting on instructions to return item since 18th July.
Dear customer, Hello. We are sorry that our products do not meet your expectation. We offer no-hassle returns within 30 days. You may return most Buddha Stones items (unused) in their original packaging. Please note the cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable. Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose. Details check: https://uk.buddhastoneshop.com/pages/refund-policy Please note that damages caused by regular wear do not qualify for a replacement. We have replied your email and would like to handle the issue for you further. Could you please kindly check your mailbox and reply us there? Looking forward to your reply.
I have upgraded and edited my 1 star review to a 3 star and this is because after having a battle to return 2 x dresses which I ordered as a Uk10 which were so big when they arrived they were cut more.like a Uk16,I was only offered a 15% refund ,then up to 30% refund after many emails of unhappiness. I then wrote a 1 star review as i had 2 dresses that i could not wear and only the offer of this 30%, refund so I was very out of pocket. I then had an reply after the negative review.and they sensibly offered me my full refund if I deleted the negative review which I agreed to do and am reviewing now the truth so customers are aware what has happened and can make choices to order with the full knowledge of this experience. My mother then recut the 2 x dresses and took 4 inches off each side and remade them to a true UK size 10 They are now fabulous and fit perfectly and Buddhashop sent me the full£53.98 refund telling me to keep the dresses and the full refund was to compensate. I now have given my Mother the £53.98 as she worked hard at remaking them and I have 2 x good dresses for my holiday I have asked Buddhashop to address.thier sizes so that customers can feel confident when they order and this would imlrove alot of thier returns issues.If they do they would have a fabulous business as thier quality of material and sewing is fantastic.The dresses and styles are also fabulous as are the colours and selection they have on offer. The sizing however is crucial to get right So I hope they listen to possitive feed back and address the issue If thier measurements for a Uk size.10 had been correct.in the first place, I would have awarded a 5 star on review and been confident in ordering again Claire
Dear customer, Hello. We are sorry that our products do not fit you well. We offer no-hassle returns within 30 days. You may return most Buddha Stones items (unused) in their original packaging. Please note the cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable. Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose. Details check: https://uk.buddhastoneshop.com/pages/refund-policy Please note that damages caused by regular wear do not qualify for a replacement. We have replied your email and would like to handle the issue for you further. Could you please kindly check your mailbox and reply us there? Looking forward to your reply.
The clothes I ordered were nice but the proportions just weren't right. I contacted customer support to organise a return or exchange and we went back and forth for WEEKS because they never really gave me an answer or solution of what my return/exchange options were. They just kept saying 'we offer 30 day hassle free returns' like they do in all replies to their negative feedback. In the end they offered me 30% refund to keep the items. Don't order unless you're happy with keeping all the items you ordered or with paying a huge shipping fee to return/exchange them
Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
It’s very hard to communicate with this company. And before you can do ANYTHING you have to leave a review. All I need to do is exchange a bangle that I PURCHASED & it’s been HARD.
Dear customer, Hello. We are sorry that our products do not meet your expectation. We offer no-hassle returns within 30 days. You may return most Buddha Stones items (unused) in their original packaging. Please note the cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable. Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose. Details check: https://buddhastoneshop.com/pages/refund-policy Please note that damages caused by regular wear do not qualify for a replacement. We have replied your email and would like to handle the issue for you further. Could you please kindly check your mailbox and reply us there? Looking forward to your reply.
The order process was simple and the clothes are fine. Sadly the returns of items that don’t fit has been made exceptionally difficult. I won’t order from this company again as it has taken too much of my time to even get hold of the returns details. By the time I shop the goods back to China I wonder if it will be outside of the exchange window and I will just end up losing my money
Sorry,we are unable to locate your order via name only. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
I said I would give an update, I still have hope. Have only received confirmation of order but no email about shipment and it’s getting closer to a month. I do not want to give up yet.placed my order June 26, last info updated July 03. I hope they get back to me or let me know if the items have been shipped .
Sorry,we are unable to locate your order via name only. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
The quality of the clothing is not how it looks in the pictures. Although they are responsive through email, when I tried returning stuff they made it more complicated than what it’s supposed to be. I ended up keeping the items and sending them to donations.
Sorry,we are unable to locate your order via name only. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.
Buddastone was very helpful in trying to resolve my size issue and shipping charge.
Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁
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