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Sports

Canyon Coolers

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202 reviews

4.8202 reviews
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About Canyon Coolers

Data updated
Website
canyoncoolers.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (8/8)
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About this business

Born in the mountains, raised on the Colorado River, and surrounded by desert. We take our adventure seriously and build our products accordingly. We make some of the world's best premium ice chests, drinkware and soft coolers. Canyon Coolers will continue to innovate and improve the all the hunting coolers, rafting coolers and camping coolers we make. Notice our straight wall design, saving you space and packing better. Our family friendly cam latches are easier to open and close. Our super thick seal and thick walled insulation means you have the ice retention your family members wish they had. Your adventure matters ! We ship 95% of our orders within 1 business day. We offer free parts for as long as we make the cooler. We will support our customers as long as they have their Canyon Ice chest. Are our cooler like Yeti ? No, we are better by most accounts. We are a small business with big ideas, outdoor recreationalists with a zeal for adventure and we will never stop creating products you can rely on. We are Canyon Coolers and we have the best warranty in the industry.

Written by the business, not verified by us.

Is Canyon Coolers legit?

Canyon Coolers (canyoncoolers.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently share that placing an online order is fast, straightforward, and completely smooth from start to finish. Customers genuinely appreciate the impressive build quality, sturdy handles, and exceptional ice retention that keep items cold for several days during trips. Many buyers also praise the highly responsive customer support team and rapid shipping times that make all product purchases completely effortless. Some reviewers were not happy with occasional fulfillment errors, unexpected shipping damage, or noticeable cosmetic flaws found right upon delivery. A few people also noted concerns regarding delivery tracking delays or a lack of communication after completing their initial purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

Hands down the best coolers out there!

Hands down the best coolers out there! I want one in every color and every size because apparently, I need a cooler for every outdoor scenario, ha! Highly recommend.

Reply from Canyon Coolers2026-01-05

Rebecca Bouquot, Hands down we have the best clients on earth! It sounds like you're ready for any adventure. Thanks for the great recommendation! Stay Cool, Jason Costello CEO Canyon Coolers

One of the clean solution bottles was…

One of the clean solution bottles was leaking! From the bottom

Reply from Canyon Coolers2026-01-05

Michael, If you ever ever have a issue with a product please reach out to [email protected] or [email protected] and we will do our best to remedy the situation. We have no issue sending a replacement. Sincerely, Jason Costello Founder Canyon Coolers

Good product not so good customer service

I should start with I like the products but was left wanting more with customer service. I had my eye on two coolers from Black Friday thru Christmas but neither were in stock. I reached out to get a rain check on sale price and was told no way. I continued to receive promo email after promo email about the sale and for a solid month never did the coolers come back in stock. I felt a bit of a bait and switch like canyon knew the good stuff would sell out quick and they just wanted to unload the old.

Reply from Canyon Coolers2025-12-29

Claiming'Bait and Switch' shouldnt be done lightly. It is in fact illegal. We had plenty of every hard cooler size except our 150 so I assume 'the good stuff' your referring to is a color ? I'm sorry if your experience wasn't fantastic but claiming we intentionally committed an illegal act is beyond the pale. We build rugged adventure equipment not fashion accessories. Our small company works very very hard to provide great quality and a broad choice whenever possible. Your remarks strike me as casually petty and frankly out of line. Perhaps we can continue the conversation during business hours. Regards, Jason Costello Founder Canyon Coolers

Order was for pickup

Order was for pickup. Website said pick up location is open but stopped by and door was locked. No answer when multiple calls placed. Other than an email requesting a review, no communication received yet for order.

Reply from Canyon Coolers2025-12-29

Lendra, Sorry for your frustration. We are not a store per se with regular hours. After a very busy holiday season we did elect to let our staff leave early in an unscheduled fashion, to be with family over the holidays. We do have numerous dealers here in Flagstaff including HomeCo just up the street. Our apologies for any inconvenience. That was solely my fault. Sincerely, Jason Costello CEO Canyon Coolers

Cooler shipped fast

Cooler shipped fast. It was the quality I would expect at the price point. I do however think dividers and baskets should be included and I’m definitely not a fan of the handles on the prospector 125. I do appreciate Jason reaches out to customers and actually reads reviews. Great company, great products! Highly recommend for your next cooler!

Reply from Canyon Coolers2025-12-29

JJ, thanks for the good review and the honest feedback. With these coolers often going in and out of boats we do prefer a rope style handle ourselves but there is a molded in recessed grip area. We shy away from anything that protrudes. That being said we will keep your feedback in mind and we do appreciate it. I'll look closer at the handle length as well. We hope you deeply enjoy the cooler and get years of great adventures from it. Sincerely, Jason Costello CEO Canyon Cooler

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