We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!
Written by the business, not verified by us.CheapFlightsFares (cheapflightsfares.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally polite, professional, and always resolving ticketing issues very quickly. Travelers really appreciate the fast and responsive assistance provided through the online live chat tool when managing their upcoming flights. Many consumers note that company agents go above and beyond to ensure seamless bookings and clear travel itineraries. Some people were dissatisfied with excessively long phone wait times and frustrating communication barriers during urgent calls. Reviewers also mentioned unexpected price hikes, technical booking glitches, and complicated refund processes for previously cancelled trips.
Auto-generated from all reviews of this business. For reference only.Good service so far... will come back and revise my review of my request isn't processed fully in 7-14 days.
We're glad to hear you've had good service so far. We are committed to processing all requests promptly and will ensure yours is handled efficiently.
Malone helped me so much . I was confused and he said say no more. And sent me my tickets so I wasn’t frustrated anymore. 10/10 service
We're so glad to hear that our team was able to help you quickly and efficiently. We appreciate you sharing your positive experience!
I add checked baggage. The Agent named Scout was really helpful.
We are so pleased to hear about your positive experience with our team member. We appreciate you sharing your feedback.
When my booking was mysteriously canceled, they prioritized my situation and got me rebooked on my flight as fast as they could. Olympia was there the whole time and let me know when new confirmation codes came in for me. She even waited on the line to make sure they worked. I really appreciated it.
We are so pleased to hear that our team was able to assist you efficiently with your rebooking! It's wonderful to know that you felt prioritized and supported throughout the process. We truly appreciate your kind words.
The customer service at this company is terrific. I worked with a fine fellow named Paris today, who streamlined my check in process and emailed me my boarding pass before my morning flight. Paris was professional, friendly, knowledgeable and efficient. I appreciated his help so much, I won’t hesitate to book flights with CFF again in the future!
We are so pleased to hear about your positive experience with our team member. It is wonderful to know that our efforts to provide professional, friendly, and efficient service are appreciated. We truly value your kind words and look forward to welcoming you on future flights with us.
Thank you for your wonderful feedback! We're thrilled to hear that you received great service from our team. Customer satisfaction is our top priority, and your kind words mean a lot to us. We appreciate your support and look forward to assisting you again in the future.
Thank you for your wonderful feedback! We're thrilled to hear that you received great service from our team. Customer satisfaction is our top priority, and your kind words mean a lot to us. We appreciate your support and look forward to assisting you again in the future.
Great customer Serv ice from Denzel Watson. Fast and helpful.
We're happy to hear that our service was fast and helpful. We appreciate your kind words.
We're so glad to hear that our team member provided you with helpful assistance. We truly appreciate your kind words!
Olympia helped me through the Check in process with United. Using the right confirmation number is helpful when they provide so many. He guided me through United, but they have so many hoops with their check in. Olympia did great, United check in process not so much!
We're so glad to hear that our team member provided excellent assistance with the check-in process, especially given the complexities you encountered. We appreciate you highlighting their helpfulness.
Scout was very helpful and answered my question quickly and clearly. The information provided was accurate and made the process much easier. Thank you for the great support!
We're so pleased to hear that our team member provided such quick, clear, and accurate information, making your process much easier. We appreciate your positive feedback!
Got tickets two days before the flight and they were cheaper than every other site. Our seats were initially randomly selected but after speaking with the airline we got put together with no extra charge. Was a nice experience
We are so happy to hear you found great value with your tickets and had such a positive experience with your seating arrangements. We're delighted everything worked out smoothly for your trip!
Horrendous company and complete liars. They lied and said my booking was cancelled because the name on the card was different to the booking, which my wife booked and has booked several times in the past. Long story short: They left me on hold for one and a half hours and dropped the call at 1am. Called the following day to have my flight increase by £400, cancels the booking and got hit with a £200 phone bill. Don't be fooled by the initial cheap price cheap price. It's not realistic!!!
We are truly sorry to hear about the frustrating experience you encountered with your booking and the subsequent issues. We understand how concerning it is to face unexpected cancellations, price increases, and high phone charges. We are actively reviewing your feedback to understand what went wrong and prevent similar situations.
Everything was smooth and when a glitch did appear, the representative adjusted things to work out for us
We're so happy to hear that everything went smoothly and that our representative was able to assist you effectively when a challenge arose. We appreciate your positive feedback!
Scout! Thank you for your helpfulness.
We're glad we could be helpful. Thank you for your kind words!
Olympia from customer service was a great help and answered all my questions regarding bags. Very patient.
We're delighted to hear that our team member provided such a helpful and patient experience regarding your questions about bags. We truly appreciate you sharing your positive feedback with us!
Thank you for your wonderful feedback! We're thrilled to hear that you received great service from our team. Customer satisfaction is our top priority, and your kind words mean a lot to us. We appreciate your support and look forward to assisting you again in the future.
I had to cancel my flight due to health reasons . Very happy I had purchased that additional protection when I bought my tickets . The service executive Ryan Bosch was very helpful and patient as I know I was frustrated trying to maneuver through all the details . Thank you again Ryan for helping me and being so understanding.
We are so glad to hear that our additional protection was helpful during a challenging time. We appreciate you acknowledging the patience and understanding our team member provided. We always aim to support our customers effectively.
All my congratulations to you guys. I was so scared after booking my round trip ticket online with you. I have no complaints about you. You have a good costumer services. Especially JIM CARTER. I will always book tickets with you.
We are absolutely delighted to hear about your positive experience with us! It's wonderful to know that our customer service, especially the assistance you received, made such a great impression. We look forward to helping you with your future travel plans.
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service team. Providing prompt, friendly, and helpful support is always our priority. We truly appreciate your feedback and look forward to assisting you again in the future. Safe travels! ✈️😊
Lookbyfare4.2
Travelopick4.2
Cheapflights
Thrive Travel4.1
Business-Class.com4.8
ASAP Tickets4.6
CheapOair.com3.8
Cheapflightfares202 reviews matching
