Cheaptickets.sg

Hemant AroraSingapore · 2 reviews · Experienced 2025-07-10 · Posted 2025-08-07

Horrible experience - Name of company should be changed as I feel I am being Cheated.

Such a horrible experience with the whole team. In last 1 month - I must have chatted and spoken to 10 different staff and everybody just buy time not to solve the problem. Few names just incase if the Management wants to punish them by fake promises - Bhumi/Prasada/Saleem. They just say - Give us 2-3 or 7-8 hours MAXIMUM. We will surely revert. This is very shameful even to write that this is a matter of just SGD 20 where the booking was done in Premium Economy and Cheap Tickets provided Economy tickets and not resolved till today. Last 3 days remaining to fly - and finally as a customer I have no energy left over for follow up. Now only miracle can change the tickets. Hope this is being read by all customers to avoid using this platform.

Good service

was looking for a cheap and quick ticket managed to get it easily on this site Thanks

Easy to access.

Easy to access. Choice of flights, it could be better if we can be given alternative to pick our flight departure/return timing.

Morgan FourdrigniezSingapore · 2 reviews · Experienced 2025-07-29 · Posted 2025-07-30

Horrible

Horrible, days to get confirmation for the ticket. Couldn't change or get reimbursed. Absolutely unacceptable. The wesbite looks like an MVP. This is horrible. If you have an issue you get "transferred to an agent" "You are currently number 1 in the queue" I've been number 1 in queue for 24 hours. Absolutely appalling. This website has a SG domain. It is the antithesis of Singapore. This is probably the worse thing that has ever come out of Singapore. In fact this is probably not a legit SG business. AVOID AT ALL COST.

singapore singaporeSingapore · 1 review · Experienced 2024-12-04 · Posted 2025-07-27

dont buy ticket from they are cheater…

dont buy ticket from they are cheater lair and collect extra money . big mistake buy ticket from this website

The system was easy to use

The system was easy to use. Confirmation of my flight was sent very quickly to my email.

Ei Khine PhyoSingapore · 1 review · Experienced 2025-06-24 · Posted 2025-07-21

Horrible service

Buy ticket from this agent if you can take your own risk. Their customer support is horrible if you have any support you need with flight ticket. I have flight schedule disappeared from original flight time. I had no other option but have to buy new ticket as there was no other flight schedule to choose from later than my original flight timing. I dont have a problem with flight schedule change or I have to buy new ticket . They informed that I can choose to ask refund or change new flight time . I have asked for refund and they have processed my refund. After that replied me with invalid reasons, said that I used the ticket and asked me to get evidence from airline . After serveral time I communicated with the airline and have showed the proof that I did not use the ticket , they informed that flight schedule did not change. There are many agents will handle your problem case and you will be receiving inconsistent information. And your problem case goes nowhere and stuck. They will ask to contact airline and airline will ask to contact agent . It will be dead-end and your issue will get stuck . This is the first time ever experience I have to write bad review in my life.

Yet to receive e-ticket

Self-transfer flight, when it was NOT indicated as such

I am 70 years old, and selected this flight from Skyscanner. I specifically chose a NON self-transfer flight, and purchased the flight, although it was more expensive than other self-transfer options. I am now advised on the website, that I will have to self-transfer in Bali, in 1 hr 55 mins. Cheaptickets have also added THEIR contact details, rather than mine, so the airline has no way of getting in touch with me. I am extremely unhappy and will NOT trust Cheaptickets.sg again for my travel.

It was fair deal I got my ticket tho it…

It was fair deal I got my ticket tho it took two days to send me.

lousy experience

lousy experience, misled by website. Will not recommend

Name is synonymous to the price you get

family timeIndia · 1 review · Experienced 2025-06-28 · Posted 2025-07-01

I wish I can give negative rating to…

I wish I can give negative rating to them. They are not helpful. Their ph no doesn't work. They never reply to your email. They are not available on sat and Sunday. There agents are available on chat but most of them are useless.

Ticket more cheap

Easy to book with reasonable price

Easy to book with reasonable price. Very convenient and helpful

Smooth application and quick…

Smooth application and quick confirmation. Easy to navigate.

lee ah xuanSingapore · 1 review · Experienced 2025-06-09 · Posted 2025-06-09

Bad service, irresponsible agents

We bought a ticket from Singapore to Shanghai and then to yantai, but the exchange time between the yantai to Shanghai and Shanghai to Singapore while going back was very short and not enough time to change, and there is a senior family member travelling with us and cannot walk very well, hence we talked to the agent about pushing the flight back, but he didn't let us change, and after a long time of arguing he agreed to push back our flights but with the cost was higher than buying a new flight ticket. At last he gave us the address of the office of the airline we got and told us to settle it there. Overall, the service was bad, the agent's responsiveness is very low as I waited very long for a reply while being number one on the queue, even though we contacted the person through phone calls and messages, he did not solve the problem and at last pushed everything to the airlines office. Don't make the same mistake of buying from this website as if you want to cancel or change your booking it would be a big hassle.

Booking ID unable to search for confirmation

First of all, the price is very competitivity. My flight is return way from SG to Hat Yai (Scoot), received e-ticket (cheaptickets.sg) including booking ID and check in ID. I had search in Scoot, unable to confirm my ticket validity from booking ID and check in ID provided. Thus I strongly feel insecure. I could not sure whether my ticket is confirmed in Scoot.

Ready cheap ticket

So simple and easy to booked the ticket with very fast prompt moreover the ticket is much cheaper than others.

Frauds.

Frauds. Advertised some tickets, then when filling in information says that the fare is held for 20min, even got a countdown timer. Opened an incognito tab, saw my itinerary had gone up in price. Tried to complete this "held" booking but the last step (payment page) constantly fails. Asks you to reload or restart search. Yeah, convenient for them. I call this fraudulent. Wanted to start a chat, but needed to create an account. Get this, they can't send me a verification email within the 10min I had left in my booking window to login and start a chat. Frauds.