Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders! Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns. It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Written by the business, not verified by us.Coleman Furniture (colemanfurniture.com) has a 4.3 out of 5 rating on OK.one, based on 171 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the beautiful design and high quality of the furniture, noting that pieces are solid and durable. Buyers also note the efficient white glove delivery, explaining that the teams handle assembly smoothly and arrive on schedule. Additionally, people appreciate the supportive customer service staff who promptly resolve questions and process replacements without hassle. Some reviewers were not happy with unexpected shipping delays that left them waiting months for their orders. Others also mentioned receiving damaged items or encountering communication hurdles when trying to reach support representatives.
Auto-generated from all reviews of this business. For reference only.Coleman Furniture is a great place to work with. After returning an order that didn't quite work with my decor, they promptly refunded my account. During the entire process, they communicated with me via text and email. They are very customer service oriented. I would recommend them for your home decor needs.
Excellent customer service detailing when it was to be delivered. Guys delivering it were very nice and product was in perfect condition. Very happy with it.
Excellent service from start to finish. I was very concerned with the delivery window but the sales representative Tina Gabo, made the entire process seamless. Customer Service in general was professional, knowledgeable, and incredibly helpful! The furniture was assembled very quickly. Highly recommend!
A home office desk I ordered arrived slightly damaged due to shipping. Coleman Furniture staff conducted appropriate due diligence and promptly and professionally sent a replacement desk which arrived in perfect condition. My primary contact was Drei, although others checked in by phone, text and email to make sure the process was going well from my perspective. Drei was amazingly patient, thorough, professional and empathetic. The desk itself is beautifully made and easy to assemble. Very stylish and solid. Great doing business with this company. Paul C.
Great customer service. Delivery man was a peach!
Customer service was excellent, man’s white glove delivery and installation was fantastic. Colemans will be my go to for furniture in the future!
The ordering was easy and the chairs arrived quickly.
I am taking the time to write comments on an excellent service performed by your employee named Jomer D , account specialist. I have had issues with an order and I had to talk to several persons, but Jomer D , went above others handling and resolving the situation given . He is very professional, experienced on his work , courteous to customers. He is an excellent asset to the company and I hope is being recognized by it . I was very happy with the outcome and I thank you so much for it. Sincerely Margareta Mihailescu
Great communication. Looking forward to delivery!
Great customer service resolving an issue with a chair from a set of 6 we had with our table and chair set we ordered a few months back . Very helpful letting me know what we needed to send in and great response and answers back to my questions .
Delivery was on time and the couch is very comfortable
Our first table was damaged significantly in transit. We took pictures and reported the issue to Coleman. A replacement table was shipped quickly which we have received in good condition. The Coleman representative was very responsive to the problem and promptly resolved the issue.
Great customer service. Helpful and quick response.
Allan Letemas was very quick in responding and getting my issue settled satisfactorily. Great customer service!
I have spent 3 months dealing with Coleman Furniture on a wall unit that was delivered in March of 2026. After 5 separate appointments from delivery drivers and 3 furniture technicians, the problem was just solved today, June 12th and a manager at Coleman Furniture has the nerve to say that it was settled in a relatively short time. The original delivery drivers placed a small part upside down which made nothing fit. Five visits of multiple contacts from Coleman, Renegade Furuiture, the delivery technician company they hire that is way sub-par (3 technicians couldn't figure out that one piece was upside down nor where they engaged), and Fidelitone who apparently delivers for Renegade Furniture. Countless phone calls from multiple companies and individuals that Coleman Furniture does not coordinate. What did I receive after all of these headaches - $100 credit which they credited to Affirm that has since been paid off. Now, I have to call Affirm to see if they will actually honor the $100 credit and send me payment. YOU MUST READ EVERY SMALL PRINT IN THE CONTRACT for Coleman Furniture. This was my first purchase with them and I would never recommend them to anyone! Did I read all of the fine print - No and that is one me. If your piece arrives in pristine condition, you are very fortunate and good to go. If there are any issues no matter how small or large (in our case3) - your experience will become a nightmare and you a actually the one responsible for handling the multiple subs that deal with Coleman Furniture. They DO NOT coordinate this for you as the customers. I actually purchased from them because of all of the great reviews. I honestly don't where these are coming from. The last 3 months have been a nightmare dealing with them and all of their sub-contractors. Of course, one might ask - are you satisfied with the end result? No, the piece that no one could figure out was inserted upside down was just one of the issues. The doors are still crooked and there are many nail holes popping out in the bookcase portion. However, I have accepted an inferior product because I have no other recourse than to return and pay their significant return fees. And then, I end up paying way more than anticipated and have no product, no matter how inferior the product is. And one more comment... somehow I cannot post a review on their website. Talked with chat and they couldn't figure out why either. Coincidence - I'm thinking not.
Ordered a full bedroom set and its beautiful! Came just as pictured, delivered in a timely manner, and they put the bed together for me. After getting the order, I decided to buy a second nightstand. It was delivered quick, but when I opened it, one of the knobs was corroded. I sent pictures and with super quick response another knob was shipped out within 2 days! Coleman Furniture is great to work with! Will definitely order from here again!
it's was all around good experience, delivery took longer than I expected but it all came together nice. love the bedroom furniture and the new king size bed. thanks
Great product !!! Love Coleman’s
This is my second time ordering from Coleman this year. Great product, but just as fantastic is the service we got with the phone support and white glove delivery. The folks are always ready to help and easy to talk to, and the installation of our sectional went great!
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