DAILYLOOK

Success!

Loved the blazer! Great sweatshirt and black mock turtle. Giving the other black top a try. Feel free to send more Daily Look jeans in other colors!!!!

Barb PetersenUnited States · 1 review · Experienced 2026-02-11 · Posted 2026-02-14

The staff was very helpful and…

The staff was very helpful and reassuring when my package was delivered to the wrong address. They made me feel at ease that they had everything under control. Thank you

Terrible Quality, Overpriced, Stylist Won’t Reply

I’ve written my stylist twice with no replies. Clothing brands seem old? I tried looking up BECOOL or KORYE or OLIVIA GREY brands and only find items on resale/consignment sites. I wore a KORYE sweater I got from DAILYLOOK ONCE and washed on delicate by itself twice and it has a hole in the shoulder. Mind you I paid $89 for it!! What a joke.

My second box felt like the first box

My second box felt like the first box . I think one of the sweaters was the same just a different color from the first box felt.

Friendly

I experienced a bit of a mixup in the beginning, customer service got that handled with me and ever since everything‘s been fabulous that quality of clothing is excellent, and I have been very pleased.

Ragan has been an amazing help with my…

Ragan has been an amazing help with my wardrobe!!

I was happy with the amount of choices…

I was happy with the amount of choices I received in each box!!

Cate HokteUnited States · 1 review · Experienced 2026-01-12 · Posted 2026-02-12

I have waited over a month - crickets

I have waited over a month to be assigned a stylist for my first box, and it’s past the date I was supposed to receive my box. I even requested a new stylist hoping that would ping their system to get moving - but no. I spoke with customer service several days ago and was given a nonsensical pasted reply. At this point I just want my money back.

Very happy with the outfits I receive

Very happy with the outfits I receive. Just my style and comfortable. I always gets compliments when I wear my Daily Look outfits!

Nice clothing

Experience was good but your computer program is not the best.

First

First, I don't recall signing up for scheduled boxes, as I was always doing them on an as needed basis. Randomly, one came to my house and it was just okay. It was then that I noticed that I was on a scheduled service - however i was supposed to get a box in September and it still hasn't arrived!!! When I check the tracking, the date keeps moving 3-4 days ahead. I reached out to customer service several times; they refunded my styling fee but assured me that some boxes were getting hung up in customs. That was in Dec..... Do not go with this company! There are way better options.

Good First Impression

My first experience will be rated as a four with daily look. The stylist did a great job choosing clothes she thought would suit my body shape.

I always enjoy getting a box…

I always enjoy getting g a box of clothes to try on, but I dont recall signing up again for the shipments. My last box was ok, b/c I need to do a better job of letting the stylist know what I like.

High quality clothing and prices

High quality clothing and prices! I love that the stylist chooses the items and you can switch out what you don’t like. It’s a great way to add new items to your closet that you may have never seen in store before! I was also on a trip in Cabo when my box was delivered and they worked with me to get checked out and send my box back when I returned! Awesome customer service! Thank you!

Absolutely love all the clothes!

I always receive fashionable and high…

I always receive fashionable and high quality clothes to try. The whole process from previewing the box all the way through checkout and return of any items not selected is so easy!

DailyLook’s Outstanding Customer Service Made Things Right

accidentally sent my DailyLook return to Stitch Fix. They confirmed they received it and said they would send it back to me, but I never got it. Around that time, I had surgery and wasn’t focused on the situation. Weeks later, I noticed a charge from DailyLook. When I contacted Stitch Fix, they told me they had donated my clothes and said it was DailyLook’s responsibility to refund me. After reaching out to both companies, DailyLook stepped in, listened, and made it right. I’m so grateful for DailyLook’s customer service. They truly care about their customers and went above and beyond to help. 💛

So far I have enjoyed the process of…

So far I have enjoyed the process of opening the box and being delighted with the clothing options. I don’t have to shop several stores only to be disappointed with the selection and availability of my size. Everything has been easy and I have chosen several great pieces. Highly recommend!

Terrible Customer Satisfaction Policies

I had higher hopes for this service. I kept a few items here and there, but overall the clothes sent to me, were not at all what I requested based on the questions I answered. I have kept the service with high hopes for the year and at times was late sending back the items I did not want to keep without a problem. I always got credited but today I got an email chastising me for sending it past 30 days and they said they’re going to send it back to me at my expense. What a freaking ridiculous thing to do! Punish your customer for life getting in the way and forgetting to send back within 30 days. Go ahead and send me back clothes that I don’t want. It feels like you guys rotate clothes that other people don’t want and send to someone else that’s what I feel like I’ve received. I paid a $40 styling fee each time. My fault for continuing to hope for better styles. Now I’m stuck with a bunch of clothes that I hate and cannot wear because this company has terrible customer service. How about a phone call to address why am returning so many boxes of clothes? You would think that you would be concerned and want to help send me things that I would love and keep and pay for but now I paid for stuff I don’t like. Time to go back to Stitch Fix. They always had exceptional customer service. I just wanted to try something higher end which this is not. The right thing to do would have been to contact the customer by phone and discuss what would work for them instead of continuing to send stuff they send back again and again. Shame on you for punishing a customer that has spent thousands of dollars on your overpriced clothes.

Loved the clothes!

Loved the clothes!! The fit was great!