Dinnerly is the most affordable meal delivery service on the market. Open the door to unfussy, affordable weeknight cooking.
Written by the business, not verified by us.Dinnerly (dinnerly.com) has a 3.0 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 43% rate it 4 stars or higher while 26% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the delicious and easy-to-prepare meal options, frequently mentioning that the recipes provide great overall value and a helpful variety for busy households. People also enjoy the fresh ingredients and the convenient scheduling features that make planning weekly dinners much simpler, faster, and far more enjoyable. However, some customers also noted persistent problems regarding late deliveries and frequently missing key ingredients inside their delivered meal boxes. Reviewers often experienced damaged or leaking packages during shipping and found customer support extremely difficult to reach when seeking assistance or prompt refunds.
Auto-generated from all reviews of this business. For reference only.I really like cooking with Dinnerly, from perusing the offered recipes each week, to unboxing everything and then cooking the recipes! It’s super easy and very budget friendly! But recently the quality of some of the proteins have gone down and I have had some rotten produce in my box, such as lettuce, cucumbers and russet potatoes.
The zucchini went rotten in 3 days! Ridiculous
Hi Leigh, thanks for reaching out. We're sorry to hear that your zucchini went off in 3 days, this is not the experience that we strive to provide. If you have not done so already, please reach out to our customer care team so they can assist you. We look forward to hearing from you. All the best.
Convenient! Saves time. No guessing about what we are having gor dinner! Great meals. Easy. Takes no more than 30 to 40 min. Healthy and I know what I am eating!
I am really enjoying the recipes, and expanding outside my preferred choices. Nothing has been to complicated to prep and/or cook. I have had some minor ingredients missing, but nothing to whine about. Will always recommend Dinnerly to friends/family.
Great variety in food choices and gluten free options as well! Few mishaps with delivery of items missing but will make it right for the next order. Honestly, overall really great quality food.
I like the large pictures of the meal and the instructions are easy to follow. If there is a problem with the quality of the food, I can report it and get a credit right away.
Dinners are well thought out and very good. Delivery is always prompt, portions are generous. I know prices are going up but sill seems a good value.
The quality of the meat is exceptional. The food items are of high quality and I receive all ingredients. The amount of food is perfect for my husband and I. Dinnerly has made me a better chef.
I like the recipe a lot, however I do think it's overpriced. I can easily buy the same items for 1/4 of the price. Also with that being said they will swap out items and you just gotta go with it. Ex: Fontina cheese swapped with cheddar. Like come on... Cheddar is significantly cheaper than Fontina cheese.
Hi Emily, thanks for your feedback. We have passed your comment to our team. If there's anything we can do to help, please feel free to provide your comments to our customer care team at [email protected], or through our live channels, either via chat (available in the bottom right corner of your screen at dinnerly.com), or via phone (888-267-2850). All the best.
This is my third dinner service and honestly the best experience so far. I'm almost never missing ingredients and the recipes are simple. Prices are fair and customer service is great.
We really appreciate the affordability and flexibility in what we order. The meals are almost always good. I think we only have 2, "don't order that again" meals. We have even added a 5th meal to some of our weeks because we love the meals and saving money on going out!
I like that all meal ingredients are mostly provided. It requires bit more cooking than I can do because of health. Some of stuff was damaged. Overall food was very good
Hi Vickie, thanks for taking the time to rate our service and share your feedback. Rest assured that your feedback has been shared internally, but keep in mind that we do also have prepared meals and meals that require little cooking. If you need any assistance, don't hesitate to reach out to our friendly customer care team. Kind regards.
I found the meals to be very delicious! They are way to make and some thing I would probably make again I've had a few issues recently: -receiving and open package of chicken, which was provided a voucher immediately upon bringing up my concern - and a free gift (wooden spoon) cracked after one use, and I didn't receive another free gift (spatula) All in all, good food, delivery process keeps food cold (even after a 1 day shipping delay), perfect for small families who like to cook
Hi Sarah, thank you for your review! We’re so glad to hear you’re enjoying the meals and finding them easy to make. We’re sorry to hear about the issues with the chicken packaging and the gift; that’s definitely not the experience we want for our customers. Please feel free to reach out to our support team so we can take a closer look and assist further if you haven't done so already. Best!
Easy.\n To cook high quality ingredients, delicious food.\n Wide variety.
Recipes very good to our taste. Only problem was items freq missing from box. Often recipe cards not in box. I prefer the cards.
When my box arrives on time and fresh, it's great. My last box arrived 3 days late with the ice pack totally melted. Had to throw everything out
Hello Karen, thank you so much for sharing your feedback with us. I am truly sorry to hear that your most recent box arrived three days late and that the ingredients were no longer fresh. We have very high expectations for our delivery partners and our service, so it is disappointing to learn that we missed the mark in this instance. If you haven't already done so, please reach out to us via email at [email protected], or through the phone or chat functions on our website. Our customer care team would be more than happy to assist you with a resolution for those spoiled items and investigate the delay with your local courier.All the best!
This meal service is terrible!!! The instructions were so bad and you can't find anything when using your phone. I didn't even see the meal choices and must have pressed the wrong button and all of a sudden I was charged and couldn't figure out how to cancel. When I went to cancel, they are only open on weekdays so it was too late. Very upset and will throw out the food.
Hi Wendy, thanks for your feedback. We're so sorry for the expereince that you've had, this is not what we strive to provide and rest assured that we will use your comments to improve. Please reach out to our customer care team to help you. They are always available on chats, Facebook chat, and email, or phone from 9 a.m. to 6 p.m. Monday - Friday. All the best.
I’ve received boxes with incorrect items on multiple ocasions, to the point where half the time I don’t vither to report it anymore. Just as often I’ve received crushed or moldy produce and 90% of the time the recipe cards are missing, which I’ve reported over and over and over with terribly disappointing results. The customer service is a joke because when I’ve reported multiple missing items for one meal that present me from making an edible dish, they won’t refund the full meal bc I am then expected to go to the market to purchase missing items, which I can’t always do and detesta the entire purpose of using this service.
Hello Melissa, thank you for sharing your feedback with us. I am sincerely sorry to hear that our service has not lived up to your expectations, especially regarding the quality of your produce and the missing recipe cards. We take great pride in the quality of our ingredients and the reliability of our service, so it is truly disappointing to learn that we have let you down on multiple occasions. We understand that the convenience of a meal kit is lost if you are required to visit the market for missing items, and we apologize for any frustration our previous resolutions may have caused. If you haven't already done so, please reach out to us directly via email at [email protected] or through the phone and chat functions on our website. We would appreciate the opportunity to investigate your account further and work toward a more satisfactory solution for you. All the best!
We really enjoy this service.While it also makes dinner more enjoyable and sometimes less expensive.If you like a sure thing you should give Dinnerly a try.You can thank me later!
I was interested in seeing what Dinnerly had to offer. In order to see the meal options you must start an account and enter all your information upfront, including payment method. Having used other food services, I knew this was standard practice. I need premade meals, and decide this service was not for me. I immediately deactivated my account without placing an order. I was then charged and a box delivered. I called to have the charge refunded and they refused. DO NOT even go to their website. You will be forced to enter your payment information and receive your first order.
Hi Mindy! Thanks for your feedback. You can always view the menu before subscribing at dinnerly.com/menu. Cancelling the membership won't cancel an order already in production. If you have any other questions or if you need additional assistance, feel free to reach out. All the best
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