Driveway

What a great experience to hear about, Steven! It's fantastic that MJ made everything feel so easy and straightforward, especially by guiding you through document uploads and keeping things moving quickly. That kind of proactive support can make a big difference when securing the right vehicle. We appreciate you taking the time to recognize MJ’s effort and thank you for choosing Driveway. Enjoy the road in your new Tesla!

Simple, smooth, and exactly how it should be. It is great to hear that Shannon was attentive and helpful throughout your experience. That kind of consistent support can make everything feel easier from start to finish. Thank you for choosing Driveway and for sharing your feedback.

Evan, it's wonderful to hear that Shannon stayed attentive and worked through tough issues with you over multiple days. Being responsive, kind, and knowledgeable makes a real difference, especially when challenges come up along the way. We appreciate you taking the time to recognize Shannon’s dedication and thank you for choosing Driveway. Hopefully you consider working with us again in the future!

Thank you, Cassidy, for choosing Driveway and for sharing your experience. It's great to hear the process was quick and that communication felt easy throughout. Tyler will appreciate the recognition for being friendly and supportive along the way. Providing a smooth and approachable experience is exactly what we aim for. We wish you the best moving forward and hope that you'll consider working with us again in the future.

Thank you for sharing this kind feedback, Arooba. It's great to hear that Shannon made the process feel easy and approachable. Taking the time to be helpful and supportive can make a big difference, especially when selling online for the first time. We truly appreciate you choosing Driveway and hope to work with you again one day.

Thank you for the kind words, Kristian. It is great to hear that you felt supported throughout your experience and that everything was handled with care and professionalism. Creating a helpful and positive interaction is exactly what we strive for. We truly appreciate you choosing Driveway and hope you'll consider working with us again in the future.

It is great to hear that your experiences with Driveway have been so positive, Edwina. We truly appreciate the strong recommendation and your confidence in the process. Thank you as well for calling out Thad. Providing helpful and reliable support is exactly what we strive for, and it means a lot to see that recognized. Your continued trust in Driveway brings pride to us all, and we look forward to working with you again sometime.

Thank you for taking the time to share this feedback, Rick. We understand how frustrating it must have felt to receive a condition assessment that did not match your vehicle and to not have the opportunity to provide additional photos to clarify. Our goal is to provide transparent and consistent vehicle evaluations, and this experience does not reflect that standard. Pricing should always be based on accurate information, and every customer should feel heard when raising questions or concerns. Your feedback is being taken seriously and will be reviewed with the appropriate team to better understand what happened. A Customer Care representative will be reaching out to you directly for more information as well.

It is great to hear how helpful Jaz was throughout your experience. Taking the extra time to listen and address concerns can make all the difference, and it is clear Jaz went above and beyond to support you. We truly appreciate you sharing this and thank you for choosing Driveway, Leonel.

John, that is fantastic to hear! It's great to know Tyler kept you informed every step of the way and made the process feel easy and stress-free. Having quick communication and reliable support can make a big difference, especially when selling a vehicle. It is also wonderful to hear how smooth the pickup was, with a same day handoff that only took a few minutes. That level of convenience is exactly what we aim to provide. We appreciate you sharing your experience and your kind words about Tyler. Thank you for choosing Driveway and we look forward to helping you again in the future.

Thank you, Moustafa, for choosing Driveway and taking the time to share your feedback. It's great to hear that the process of selling your vehicle felt clear and professional from start to finish, and that you found the experience to stand out compared to other options. We truly appreciate you recognizing Tracy for setting clear expectations early on, as well as Zully and Oliver for making the pickup smooth and stress free. That kind of teamwork and attention to detail is exactly what we aim to provide. Your recommendation means a lot to us all, and we hope for another opportunity to work with you one day.

Nothing beats receiving compliments from a returning Driveway customer! Thank you very much for working with our team a third time to purchase a vehicle. Donte will be proud to hear his efforts gained your recognition, and we all wish you many exciting and safe travels ahead. We'll be ready when it is time for your fourth vehicle purchase!

John, thank you for your time, business and feedback. Tiffany will be proud to know her guidance helped you to enjoy a very easy and efficient process while working with Driveway. We wish you safe travels ahead and hope that you'll consider us again for future automotive needs.

Chris, we truly appreciate you choosing Driveway, and it was our pleasure to make selling your vehicle a five-star experience. Thank you for complimenting the team's communication, response time and friendliness. Travel safely and we'll be ready with the same level of care should you choose to work with us again in the future!

Thank you very much, Kazunori, for your time, business and feedback. We appreciate you choosing to sell your vehicle through Driveway, and it's great to hear you enjoyed a smooth journey thanks to a clearly outlined process. Our best to you moving forward, and we hope you'll consider working with us again one day.

We love working with returning Driveway clients, Ken. Thank you very much for electing to sell your vehicle through Driveway, and for sharing this thoughtful review. Shannon will be proud to learn of your high praise. Our team wishes you the best moving forward and we hope you'll consider us again down the road.

We're proud to have earned your recommendation, and thank you very much for letting us know our offer for your vehicle set the bar. It means a lot to us hearing our Driveway team helped you enjoy a great experience, and we hope you'll choose to work with us again in the future!

Hello Mark, Thank you for sharing this feedback. We understand how frustrating it is to ask for a clear out-the-door price and receive only estimates, along with repeated outreach that felt excessive. That is not the transparent and respectful experience you should expect when shopping for a vehicle. Accurate pricing, including taxes and DMV fees, is essential to making an informed decision, and hearing that the estimate you received for sales tax was incorrect is concerning. The experience described with frequent calls and texts, along with a combative response when concerns were raised, does not reflect the level of professionalism we aim to provide. Your feedback is being taken seriously and will be reviewed with the appropriate teams. Additionally, a Customer Care representative will soon be reaching out to you directly for more information.

Hello Entilda, Thank you for sharing these details. We understand how a significant change in value after inspection can feel frustrating and lead to concerns about how the initial offer was presented. When factors like mileage corrections or vehicle classification come into play, it can understandably impact confidence in the process, particularly if the explanation does not feel clear or aligned with expectations. Our goal is to provide accurate, data-driven offers and transparent communication throughout each step, and feedback like this highlights where the experience may not have met those expectations. Your perspective on how the offer evolved and how it was communicated is important. Though we understand you decided to do business elsewhere following your experience, we'd still appreciate an opportunity to speak with you directly to learn more. Unfortunately, we are unable to confirm an exact client match for you based on this user name and information. Please reach out to our team directly of you are willing to provide us additional insights. Email: [email protected] Phone: 888-378-3929

It was our pleasure, LaPortia, to help with everything. Thank you very much for choosing Driveway, and for sharing this kind review. Hearing his efforts were valued will mean a lot to MJ. We wish you many safe and exciting journeys ahead and hope that you'll consider working with us again one day.