Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Written by the business, not verified by us.Eyelation Technologies Inc. (eyelation.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers consistently appreciate that staff members are extremely polite, helpful, and provide wonderful assistance during onsite visits. People also find the overall ordering process remarkably smooth, simple, and straightforward to complete without major complications. Many individuals mention that the final products arrive securely and offer clear vision. However, some customers also noted frustrating issues regarding shipping delays, long wait times, and missing tracking information. A few reviewers experienced physical discomfort with the fit of the frames, specifically mentioning problems like tight side arms or uncomfortable nose pads. Others occasionally reported minor communication hurdles or difficulties when attempting to resolve specific order questions.
Auto-generated from all reviews of this business. For reference only.Was quick, employee had knowledge
Hello Rita, We're glad to hear that your experience was quick and that our team member was knowledgeable. Thank you for sharing your positive feedback! -Team Eyelation
Hello Anne, Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear. -Team Eyelation
process was complicated to use with combination of personal account being created for an employer account. there was little instruction and the only means of support was customer support who knew very little about our plan so had to consult our safety department and have a group call to customer support then still order was not correctly filled and had to go through it all over again to get it corrected. human interaction matters
Simone was very polite, And honest.. when trying on glasses I asked for her opinion and she replied with a smile and said let’s try some more on … I liked her personality and she was very professional..
Hello Arkeida, We're so glad to hear about your wonderful experience! It's fantastic that our team member's politeness, honesty, and professional demeanor made your glasses selection enjoyable. We appreciate you sharing your positive feedback. -Team Eyelation
The experience was very easy and knowledgeable.
Hello Tracy, We're so glad to hear that you had such a positive and informative experience with us. Thank you for sharing your feedback! -Team Eyelation
Was lied to about my order multiple times. Was given incorrect tracking number. Was told that my address was not on record yet I have received multiple glasses from company. And when I screenshot my orders with shipping address was still told not on file. Was told shipping delays when apparently they had not even shipped yet.
Hello Michael, We sincerely apologize for the frustrating experience you've had with your recent order. It's clear that there were multiple issues with communication and tracking, and we understand how upsetting this must have been, especially given your history as a valued customer. Shipping labels are created and sometimes don't actually ship for a couple of days. Your address was corrected. You should receive them in a couple of days. If you log into your account you should be able to retrieve your tracking number. -Team Eyelation
Hello David, We're so glad to hear that your glasses fit and are working well for you. Thank you for sharing your positive experience! -Team Eyelation
The girl that came to our facility was friendly,helpful and ready to answer any of my questions.
Hello Ricardo, We're so glad to hear that our team member was friendly, helpful, and ready to answer all of your questions. We appreciate your positive feedback! -Team Eyelation
My glasses will not fold properly because the safe guard is too low
Hello Rhonda, We are so sorry to hear that you are having vision issues with your new glasses. It appears you have taken advantage of our 30 day remake policy and a member of our team is working with you to resolve the issue. Thank you for your patience as we work together to find a solution. We want you to be 100% satisfied. -Team Eyelation
It was easy that you came to work location.
Hello David, We're happy to hear that our work location convenience was a positive aspect of your experience. We appreciate your feedback! -Team Eyelation
the lenses and fit are good. the last 2 pairs i got the nose pads fell out immediately. thats pretty much my only complaint. thanks!
Hello Zane, We appreciate your feedback regarding the nose pads. We're concerned to hear about this recurring issue and are actively looking into improvements. -Team Eyelation
Very convenient having the technician come to my workplace and perform the eye exam! Process was quick and simple.
Hello Jeffery, We are so pleased to hear that having our technician come to your workplace for an eye exam was convenient, quick, and simple for you. Thank you for your positive feedback! -Team Eyelation
Amazingly friendly and knowledgeable staff ! The shipping was quick and the entire experience was super easy!
Hello Justin, We're so pleased to hear that our team was friendly and knowledgeable! We appreciate you mentioning the quick shipping and easy experience. Thank you for your positive feedback! -Team Eyelation
Even though the email says they were delivered on the 9th of June. I never received them until the 4th of August
Hello Jesse, We appreciate you bringing this delivery discrepancy to our attention. We are concerned to hear about the delay you experienced. We are looking into this matter to prevent future occurrences. -Team Eyelation
Very pleased with the service and my glasses
Hello Brittany, We're happy to hear that you are pleased with both the service you received and your new glasses. Thank you for sharing your positive experience with us! -Team Eyelation
i never recieved my package and I can't get ahold of the company to track it down.
Hello Michael, We are truly sorry to hear your package hasn't arrived and you've had trouble reaching us. Your package has been delivered on 07/27. We have sent you an email with the detailed tracking and delivery. -Team Eyelation
I met the Eyelation associate at work, she was very informative and asked all the right questions. I picked my frames and that was it, that simple.
Hello Patrick, We're delighted to hear that our associate was so informative and helpful in guiding you through the selection process. We appreciate you sharing your positive experience! -Team Eyelation
My safety shields were not properly put on arms of frame. The lady I talked to sent me an email with a return label, as we were talking.
Hello Tammy, We appreciate you letting us know about the safety shields. We are glad our team was able to promptly assist you with the return label. -Team Eyelation
Web site is organized and simple to understand. Had no issue uploading prescriptions and placing order. Glasses arrived earlier than expected. Glasses were secured in Package. Glasses quality was also great. They fit great and I can see clearly out of them.
Hello N, We're so pleased to hear that our website was easy to navigate and that your ordering process was smooth. It's wonderful to know your glasses arrived quickly, were well-packaged, and that you're happy with their quality and fit! -Team Eyelation
The order and check out experience was atrocious, with long buffering times and constant reloading. I was spontaneously logged out multiple times. My prescription was rejected twice for no reason, and it took my company reaching out to someone whom I cannot to get it approved. There was no issue with my prescription. My glasses took over 2 months to arrive. In this time, there was no communication. My company’s EHS manager reached out several times and was given multiple excuses as to why my order was delayed. The day I was told I would get a tracking number, he was told the third-party lab my order had been sent to was shut down and it would be at least another two weeks. That was almost a month ago. My lenses are not great quality and do not match the prescription I wear daily. I am appalled with the service my coworkers and I have received.
Hello Winter, We sincerely appreciate you taking the time to share your detailed feedback regarding your recent experience. We are truly concerned to learn about the significant difficulties you encountered with the ordering process, the repeated rejections of your prescription, and the extensive delay in receiving your glasses. The lack of communication and the quality issues with your lenses are certainly not the standards we aim to uphold. We are actively reviewing the issues you've highlighted, especially concerning the website's performance, the prescription approval process, and the communication surrounding order delays and third-party lab involvement. We are also looking into the quality control of our lenses to ensure they accurately match prescriptions. Your insights are invaluable as we work to improve our services for all our customers. -Team Eyelation
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