Cellophane Bags
I was very happy that I was able to find the size cellophane bag that I needed to complete my project. I was also able to receive them in a timely manner.
About Fetpak, Inc.
Data updated- Website
- fetpak.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 100% (9/9)
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About this business
Our goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, a specialty shop, a chain store, a wholesaler, a manufacturer, an organization, or in the service industry.
Is Fetpak, Inc. legit?
Fetpak, Inc. (fetpak.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-24.
What people say
Great experience
Fast shipping, great customer service, did not hesitate to call and verify address, definitely order from
Fast and excellent service
We loved your fast service and great quality.
Exceilent
Have ordered from Fetpak several times and have been completely satisfied with each and every order and the service is great. Received my orders within just a few days. Thank You Fetpak, for great service this is the way it is suppose to work.
Prompt Service.
Our order came with no mistakes. Have ordered before and will order again. Thanks!
Great service
Great product, great price, great service. I will definitely order from here again. I wish they had a few more styles to choose from but you can't beat the price for what you get.
Quick delivery, quality product
We received our shipment in less than 5 days and it was packaged very well. Good quality product.
easy to order with quick delivery
Items in stick shipped quickly
FetPak -- VERY SATISFIED
Very low cost, yet good quality, very fast delivery. Thanks!
Package arrived quick and was exactly what I needed.
Great products at a great price. You'll get exactly what you ordered.
Perfect.
Easy to order, quick to ship! Perfect.
Absllutely perfect!
These boxes are beautiful as well as practical. I should have ordered a few more and probably will later on. Great company to deal with. I highly recommend them.
would like to know where my package is
not happy fetpak said package delivered never recieved . My husband is home all the time. No one knocked. got other package but not from u guys. olease check into it 702 306-8359 address 952 laurel drive h-4 lake park fl, 33403
Reply from Fetpak, Inc.2015-03-09
We have researched this and have been in contact with you. The location of your package is now known. Let us know if you receive your package. Please be assured that delayed packages are the exception. In the future contact us as soon as possible when a package does not arrive on time so we can promptly solve the problem. Thank you.
As always, easy ordering, fast and professional shipping.
As always, Fetpack makes it easy to order and then you receive your products professionally packaged and shipped.
Reply from Fetpak, Inc.2015-03-09
Thank you for the 5 stars and positive comments Oletta. We appreciate it.
positive experience
was pleased with products, delivery time, prices. over all positive experience in every way.
Reply from Fetpak, Inc.2015-03-09
Thank you very much for your comments Nancy. We appreciate your business.
Magnetic Boxes
Love Magnet Boxes! They are great for gift presentations.
Reply from Fetpak, Inc.2015-03-09
Irene, glad you are happy with our Magnetic Ribbon Jewelry Boxes. Thank you for your order and 5 stars.
Unhappy about shipping!
I ordered two of the large Aluminum jewelry carrying cases and because Fetpak sent my order out in two separate boxes I was charged Brokerage fees from your courier UPS on both- so for my order which was a little over $200.00 I paid Duty and Brokerage fees of over $123.00. (The duty I expect but the rest was not). I will certainly think twice about placing an order with you again. (And this is not to mention only one of the aluminum cases had keys and two of the ring displays were already broken in the packaging). Very disappointed!
Reply from Fetpak, Inc.2015-03-09
Denise, we are sorry you were disappointed with your order. The Aluminum Jewelry Cases have to be shipped separately as they are over the size limit if placed in one carton. Please recheck your Canadian brokerage receipt as you should have been charged on the total order amount, it should have nothing to do with how it is packed. If there is an error on the brokerage receipt please let us know. Fetpak will credit any products that arrive damaged, please let us know as soon as you find damage. You may email [email protected] along with your invoice number and exact items and quantities damaged. We apologize for the inconvenience.
Very Happy Customer!
Great quality for the money and fast service!
Reply from Fetpak, Inc.2015-03-05
Thank you for the 5 stars Brenda. We appreciate it very much.
Product has changed, but not updated on site
After ordering shipping tags from fetpack 2 years ago I was finally ready to make another order. I placed the order along with a few more items and was excited to receive my shipment. Ups showed up at my door expecting an additional $26.01 for customs charges and taxes, I was shocked as I have never ordered such large items and didn't not know additional charges would apply but I gladly paid it. Once I opened my order, I found that the shipping tags that came were completely different than the ones I order. I contacted fetpack about the issues, they told me that the boarder costs are not their problem (true) and that the items I purchased stated "reinforced" which on the past order meant a plastic strip on the backside and blank front but on this order meant a 1/8" brown reinforcement hole on both sides of the tag. When questioned further they simply stated "Not responsible for typographical errors. Artwork is representational.Not responsible for typographical errors. Artwork is representational." but that I was welcome to send my item back for a refund and provided a #. Shipping this back would cost more than the item itself! Completely unreasonable response and I will not deal with fetpack again.
Reply from Fetpak, Inc.2015-03-05
The Manila Shipping Tags you ordered has a brown circular reinforcement at the top. You are correct, the image on our website shows a clear reinforcement strip at the top. We switched to a brown circular reinforcement because it is a better reinforcement. We know when most customers purchase Shipping Tags, the quality of the reinforcement is of primary importance. The description did state that the Shipping Tags were reinforced, it did not say it was clear. However we understand your viewpoint and would like to work with you. Since returning the Shipping Tags is not an option we would like to offer you a credit. Please email [email protected] with your invoice number for details. Sorry for the inconvenience.
Velveteen pouches
Velveteen pouches... Ordered another product from a different vendor as not happy with the quality of these
Reply from Fetpak, Inc.2015-03-05
Sorry you were not happy with the quality. The pouches you ordered, item SPE57, are economy pouches. We carry a much higher quality pouch, item SP57 which is available in assorted colors. Hopefully you give our SP pouches a try. If you would like to return the pouches you may contact [email protected] or call our customer service department at 631-864-3090, Mon-Fri, 9 AM-5 PM ET. Just provide us with your invoice number. Thank you.
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