Welcome to Garvee, your go-to destination for premium automotive parts and home appliances, including tires, jacks, diesel heaters, fuel caddies, ride-ons, ice makers, and air conditioners. With a strong supply chain and an extensive warehouse network across the United States, we ensure fast delivery and reliable after-sales support. At GARVEE, we take pride in offering high-quality, industry-vetted products sourced from the best manufacturers to guarantee you only get the best. GARVEE is committed to transparency, offering exceptional value while disclosing recommended retail prices. We foster a positive and inclusive company culture, with a diverse team where women make up 56% of our workforce as of Jan. 2023. Our vision is to consistently provide top-tier products and, over the next five years, become the fastest-growing online retailer for automotive parts and home appliances. Join us at GARVEE, where we blend quality, speed, and service to make your vehicles and your home more convenient! See our full range of products at http://www.garvee.com
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Is Garvee legit?
Garvee (garvee.com) has a 2.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 61% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the general ordering process is quite straightforward and that customer service representatives can be very helpful when dealing with missing or damaged items successfully. Many individuals appreciate the prompt communication and efficient solutions provided by staff members when sorting out various product issues.
However, some customers also noted experiencing frustrating delays and a severe lack of communication when trying to resolve product defects. Several people mentioned that getting proper assistance for replacement parts or refunds often took multiple weeks of repeated contact without achieving any real success.
Auto-generated from all reviews of this business. For reference only.
I ordered a carport from Amazon, and the total number of boxes where 8 with 4 being damaged in shipping! I called Garvee,explained my dilemma,and an associate named Mia gave me great support and ordered replacement boxes
right away! I am very impressed with Garvee, especially their support team! I give them a rating of 10. Great Company!😊
Reply from Garvee2026-07-25
Hello,
Thank you so much for this wonderful 10/10 review and your kind words about our support team.
We’re truly sorry four of your carport boxes arrived damaged during shipping, but we’re incredibly glad Mia delivered fast, helpful assistance and arranged replacement boxes for you right away to sort out the issue.
It means everything to our whole team to know we could turn this shipping mishap into a satisfying experience for you. Mia will definitely receive our internal recognition for her outstanding service.
If you need any further help with assembly or future orders, feel free to reach out to us anytime at [email protected] or call +1 888 891 2855 (Mon-Fri, 9am-5pm PST).
We hope to serve you again soon.
Best regards,
Bought car port from garvee 100% recommend!! Everything was nice and sturdy and great price 4 of my pieces got damaged they sent me 36 new pieces in no time when only needed 4. Highly recommended!!!
Reply from Garvee2026-07-24
Hello,
Thank you so much for this amazing recommendation and lovely feedback.
We’re thrilled to hear our carport is sturdy, fairly priced, and that our replacement service exceeded your expectations. It makes us really happy we could send plenty of spare parts quickly to fully resolve the damaged pieces issue for you.
We truly appreciate your trust and support. If you need any help with future purchases, feel free to reach us at [email protected] or call +1 888 891 2855 (Mon-Fri, 9am-5pm PST).
Hope to serve you again soon.
Best regards,
Do not expect it to get shipped to you on time!!!!!
We ordered a Kayak on Sunday, July 19 2026. They said it would arrive within 3-5 business days. On Wednesday the 22nd, I checked for tracking and it hadn't even shipped. We had no choice but to cancel. We were leaving on a trip for our 25th anniversary to go lobstering in south FL on the 27th. It wouldn't arrive now until between the 28th-30th at best.. I should have done some research. There are many complaints about shipping delays and some never getting what they ordered. Many others saying that they sell cheap - low quality products. Shame on me for not checking reviews. To add insult to injury, they said it would take 15 days to get the money back on my card. We will never shop here again!!! I highly recommend you go elsewhere too!
I would like to say, Garvee did a fantastic job on communication. They also did very good in advertising their products. Once I decided what I wanted, the Oder process was quick and easy. The issue I had was in no way Garvee’s fault. I ordered a grill without going over all the specifications. I ordered the grill without the plug. In returning the grill, I had to pay for the return shipping costs. That was pricey but I didn’t expect Garvee to foot the bill. Especially since it was my own fault. And they refunded my money (minus shipping) within a matter of a few hours once the grill was returned to them.
Reply from Garvee2026-07-24
Hello,
Thank you so much for your wonderful, honest review. We really appreciate your kind compliments on our smooth communication, clear product advertising and simple checkout process.
We are so grateful for your understanding of the return shipping policy, as the missing plug was a specification oversight on your end rather than a product fault from us. It warms our hearts to hear we issued your refund quickly after receiving the returned grill.
Please feel free to contact us anytime if you need help with future orders:
Support Email: [email protected]
Service Hotline: +1 888 891 2855 (Monday-Friday, 9am-5pm PST)
We look forward to assisting you again.
Best regards,
Warranty Denied, Portable A/C's are defective, DO NOT BUY!
On June 15, 2026 I pulled the GARVEE Portable Air Conditioner out of storage (in it's original packaging) and when I connected to power, the A/C did not work. I contacted GARVEE on June 19, 2026 because I only then realized that I might have a warranty (I had off from work that day Juneteenth which is why I only realized then) and so I found on their website that the portable A/C has a 12-Month warranty from the date of delivery (Approximately June 25, 2025). I went to file a warranty claim and support denied my requested quoting "I was beyond 12-months" however, per the Amazon order page, my order was delivered approximately June 25, 2025 and GARVEE's warranty page explicitly states 12-Month Warranty starts from date of delivery. Even if we went off of the original purchase date of June 21, 2025, the warranty calculator states I have a day (June 20, 2026) before the 12-Month warranty is void. For whatever reason I cannot upload my evidence through the link but can provide it upon request. Support continues to deny my warranty claim citing "beyond 12-months" which is not true and I have screenshot of the June 19, 2026 when my claim was submitted. Support had provided poor effort to resolve my issue even after I have submitted video of the issue. During one of the hottest heat waves on the century I have since replaced the A/C because support was slow to my requests (often taking a week to respond). I have submitted them video as per request by them and still no solution has been made.
Once again, Portable Air Conditioner was delivered approximately June 25, 2025 (per Amazon page) and I filed a warranty claim June 19, 2026. GARVEE support has denied my claim citing "beyond 12-months" but warranty calculator (and common sense that June 19, 2026 is not 365 days from June 25, 2025 or even June 21, 2025) so warranty was still active at the time of filing claim. I reached out to support multiple times to send a return label so they can repair A/C, but they denied.
Do not buy from this company! Customer service is horrible! Worst experience! Dressers was purchased April 24,2026 from Amazon. Once I started building it I noticed a part didn’t match up with the other part! I immediately reach out to company via email as the manual instructed me to do. It took four days for a response! The emailed me back throughout the week getting information from me! Customer service via phone wasn’t any help either. They just said they will provide updates via email. Today is 7/21/26. Last email was on 7/7/2026 to instructed me to be patient and they will follow up shortly! Well let me just say got impatient and decided to manually create new holes on the malfunction part to allign with the part I need to attach it to. This company is over seas and have no urgency to deal with these type of problems! Never again! Always read the reviews!
Ordered a pool handrail it arrived but made poorly parts don’t line up. Screw holes not machined properly it will not go together. I contacted garvee and after several back and forth they agreed to a refund in 3 to 5 days. It’s been 2 months and no response. I contacted PAY PAL on June 4. Their response was I’d have an answer in 5-7 business days. It’s now July 21. I’m told they are still working on it. Please don’t use either company. Both are sorry lying thieves
Do not waste your money or your time on this gazebo kit. I laid out all the components to begin the massive assembly process, only to find that critical hardware and structural parts were completely missing from the box.Getting halfway through an intense, heavy build like this just to realize you can't finish it because factory quality control failed is incredibly frustrating. The boxes arrived taped up, so this was 100% a failure on the manufacturer's end to pack the kit properly. Now I have half-assembled, heavy metal frame pieces sitting exposed in my yard taking up space, and I am stuck waiting on customer service to ship out parts that should have been there in the first place.If a company is going to charge hundreds of dollars for large outdoor structures, they need to actually double-check their inventory before sealing the boxes. Save yourself a massive headache and buy from a brand that actually values quality control and customer time. In conclusion they didn’t refund me, ignored my emails, asked me to buy another one, hiring a welder and refuse to return my money!
Ordered an $1800 commercial ice cream machine on June 23rd, order says in stock and will receive within 3 to 4 days. July 20th now and still nothing. Have sent too many emails to count and have called over 10 times and not once has an actual person answered a phone. I have tried to cancel it and I just want my money back at this point, but they will not respond to anything. Gonna contact the better business bureau as well as my state's attorney generals office as well as my credit card company for a buy back if this is not resolved soon.
Update to a previous review: It's been well over a month now since trying to return a unit I never wanted. It wasn't until I left a bad review that I finally heard from someone just to be ghosted again. Beware! I had ordered one AC unit and got confirmation for ONE. Then A second email was sent saying I "updated" my order but I never did. I ordered on a laptop to be sure I didn't click anything but lets say it was user error. I didn't have to go through ANY confirmation steps to then accidentally have a 400 dollar product added to my purchase. That seems so shady especially given that you can only return if it hasn't been opened and you are responsible for shipping. Not that support will answer you. I've taken it up with the credit card company.
I'm not saying the products aren't real but I think their website and lack of support are engineered specifically to rip you off and make you pay for things you didn't want. For all the trouble and for the price of the unit, I should've just gone with frigidaire or literally any other legitimate company.
I bought a 24 Ride on ATV from Garvee(It was supposed to look like a Can Am ATV).
Bought it before Christmas and... they work out of town, so I didn't get to see them until the Spring. He rode it for about 90 minutes. He rode it once, then we had to charge it, he rode it again and he stopped working at 30 minutes(the 2nd time).
What did Garvee do? They just didn't respond! I mean, they did, but they KEPT starting new tickets, they REPEATEDLY ignored me, I contacted the better business bureau and they flat out lied about our encounter saying that I hadn't replied to them when I had the ENTIRE interaction.
It's a 400 dollar lesson, but do you think we learned it? Nope. We had to buy new tires for an ATV. I didn't order them, but as a family, we did, we ordered them from Garvee. I cancelled it as soo as I'd found out(within 5 minutes) but it was too late! They couldn't stop the delivery! It'd been a whole 5 minutes! So they shipped the tires, but then before they were about to get here, THEN they cancelled(so about a week later).
Not 5 weeks later, after FedEx shows they've received the item in return and... still no refund because THEY have no record of it being sent back. I have the record. FedEx does, there's even a signed receipt from Garvee taking the shipment back, but they don't have the record and me providing it doesn't count.
That's a way of saying 'you annoyed us when you went to the BBB, we're going to keep this 499.99 as well, hmmk! Thanks! Please shop again if you're a moron.'
I am at a point where I beyond hate this company. It's not getting a bad product or a company refusing to stand by it, it's just the blatant lying. I mean, they're objectively full of shit. It's insane.
This place is a scam I purchased 22lb boat anchor and received 15lb send them pictures and everything what they need
Then contact disappear after sending them email that I dispute charge finally get attention and they send me return label
But they still holding money until they receive item back ,
Worst customer service ever and when they say satisfaction guaranteed definitely not true. Stay away from this company. And you will never get a customer service person to answer. Will never order from them again got scanned for sure.
My recliner came with the wrong power pack for me to use my power recliner. I have tried contacting customer service NUMEROUS times now and of if I get a response at all, it’s to be told another department will review my case but I have yet to hear back. This is the WORST experience I have ever had with a purchase.
I ordered a weed eater because it showed the exhaust was on the left. I'm left handed so that's the only kind I can use. I called 2 times to make sure it really was on the left both people said it was on the left. When I received it the exhaust was on the right. Now they say that is my fault and won't take it back. I'm trying to work with them but now they actually seem to be ignoring me. Funny thing is the top of their page says 30 days hassle free returns. I've been hassled since I started trying to return it. What kind of way is that to do business. I will never use Garvee again for anything. I make sure to tell everyone the same.
I have had horrible customer service from Garvee. I ordered two different wheelchairs from them and they sent 2 of the same kind. Then I contacted them to return one and have them send the wheelchair I wanted. They then sent another delivery with wrong wheelchair again. So I ended up with 3 of the wrong chairs. I have emailed and called customer support 8 times to get an approved refund form and address and no response. I will never order anything from them again.
Jeff
Product received on time but part of goods damaged.No phone number to contact them so had to message I was advised to send photos of damaged goods which I did,overall cost was £112 of which after 16 days received a refund of £12
I have now received a further £25 refund and I must say the customer service with Nadia was very professional and dealt with my transaction in a quick manner. So that is why I have reviewed this.
Reply from Garvee2026-07-23
Hello,
We sincerely apologise for the frustrating experience you’ve had.
Damage during transit is always regrettable and often out of our direct control, yet we take full responsibility to properly resolve issues for every customer. Our dedicated team will immediately look into your order details to review your case thoroughly.
Best regards,
Very bad,costumer service are horrible,no communications at all.just bought a ductless ac and is not working,they don’t want send back,just bad service experience.
I should reported to better business bureau.
Reply from Garvee2026-07-21
Hello,
We sincerely apologize for the terrible experience you’ve encountered with your ductless air conditioner and our customer service team.
We are eager to thoroughly check your order and provide you with a proper solution as soon as possible. Could you please share your order number with us so we can look into your issue and help resolve it? Our dedicated support specialist will prioritize your case and follow up with you promptly.
We take all customer complaints very seriously and will strive to resolve this issue fairly for you.
Best regards,
I purchased a water pump it was great just what I ordered, and it broke in the first week. I called customer service and it was taken care of with ease and professionalism, no hassle. Customer service rep ( Abel ) was excellent. New pump sent out and works fantastic. I highly recommend this company for anything to everyone. I shop for the best prices, I like saving money, and they always have the best prices with the best quality and options. I don’t ever write reviews however they are worth it. 5 stars ⭐️ and they earned them.
Reply from Garvee2026-07-16
Hello,
Thank you so much for this heartfelt five-star review and your wonderful feedback about your water pump experience.We are thrilled to hear Abel provided you with smooth, professional support and your replacement pump is working perfectly.
It means the world to our whole team that you trust our products, pricing and after-sales service, especially knowing you rarely leave reviews. We truly appreciate your sincere recommendation to other shoppers.
If you need assistance with any future orders or products, feel free to reach us anytime:
Support Email: [email protected]
Service Phone: +1 888 891 2855 (Monday-Friday, 9:00 AM - 5:00 PM PST)
We look forward to serving you again soon.
Best regards,
Hello,
Thank you so much for your positive feedback. We’re delighted to know you’re satisfied with your parasol and our fast delivery service.
Feel free to contact us if you need any help with products or orders later:
Support Email: [email protected]
Service Phone: +1 888 891 2855 (Mon-Fri, 9:00 AM - 5:00 PM PST)
We look forward to your next purchase.
Best regards,
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