Food has been second to none
Reply from Good Chop2026-08-21
Hi John, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Good Chop Team
About Good Chop
Data updated- Website
- goodchop.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 270 reviews
- Replies to negative
- 91% (40/44)
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About this business
American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Written by the business, not verified by us.Is Good Chop legit?
Good Chop (goodchop.com) has a 4.2 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible flavor and exceptional tenderness of the meat, noting that the cuts consistently arrive nicely packed, fresh, and completely frozen. Consumer feedback highlights the convenient online ordering system, flexible delivery scheduling, and a wide variety of delicious choices available to suit individual preferences. However, some reviewers were not happy with occasional shipping delays or missing items that negatively affected their overall deliveries. A few other people also felt that the products were relatively expensive and not always a great value for the amount received.
Auto-generated from all reviews of this business. For reference only.What people say
I love the product—the choices
I love the product—the choices, the quality, and how simple it is to manage my deliveries and the items I want. The beginning was pretty confusing, and I’m still not clear on the pricing and promos. I talked to two agents and got different answers from both, so I’ll reach out again when I have time. Even with that, I really like the meat quality and the flexible ordering.
Reply from Good Chop2026-08-21
Hi Anthony, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop Warm regards, The Good Chop Team
The meat was SO good
The meat was SO good! Best NY strip and filets we have had in years! Really! We stopped buying grocery store steaks because they were so disappointing! We've enjoyed all of the meat from Good Chop! Highly recommend their products!
Reply from Good Chop2026-08-20
Hi Judy, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the incredible quality and taste of our NY strip and filet steaks. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Meat flavor is great even though the…
Meat flavor is great even though the portion are a little small for a carnivore like me. The shipping was ok but needed more ice protection because some of the meat was thawed. We went ahead and ate one package of steaks right away and refrozen the others for later. Y
Reply from Good Chop2026-08-20
Hi Bob, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. Warm regards, The GoodChop Team
one star is too high for me
one star is too high for me. just got my first (and only) order. didn't get the promotional ribeye. didn't get the wagyu steak. got a strip steak (that i didn't even order) that was dark color with lots of freezer burn. customer service was of no help at all except to cancel my subscription. customer service reached out to me by email. they were polite but of no real use. they refunded part of the order (for the part i didn't get...duh). i'll never be back
Reply from Good Chop2026-08-19
Hi Alvin Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with missing promotional items, receiving incorrect or quality issue items, and support, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop! Warm regards, The Good Chop Team
It was good
It was good the way it was advertised
Reply from Good Chop2026-08-19
Hi Dorene, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that everything met your expectations and matched what was advertised. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Good product
Good product. Good variety of choice. Quick delivery. So far, good service
Reply from Good Chop2026-08-20
Hi Chuck Lee, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Good Chop Team
Great quality beef
Prompt delivery. My items were delivered in a deep freeze box! Amazing product and amazing flavor! The ranch steaks were super yummy!
Reply from Good Chop2026-08-20
Hi Michelle, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt delivery, deep freeze packaging, amazing flavor, and super yummy ranch steaks! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GoodChop Team
Meat is very good
Meat is very good. A little pricey tho.
Reply from Good Chop2026-08-20
Hi Anne, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great quality of the meat, even though you find it a bit pricey. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GoodChop Team
Never received my order after paying up…
Never received my order after paying up front for it. Called the company and asked for a refund. Never received the refund. Every time I called asking where my refund was they gave me an excuse why it was taking so long.
Reply from Good Chop2026-08-20
Hi Michael, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop Warm regards, The Good Chop Team
I was very pleased with the box
I was very pleased with the box. What I used so far is delicious. The steaks are tender and juicy, good quality. Being a single elderly person though even to reorder at 8 weeks the medium box is too much. Can't use it all. Need to have a smaller box.🙂
Reply from Good Chop2026-08-20
Hi Vicki, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious, tender, and juicy quality of your steaks, and we truly appreciate your valuable feedback regarding a smaller box option for lighter appetites. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Good tasting meats
Your menu is easily to make my orders Could not be any happier with the meat we have been receiving.
Reply from Good Chop2026-08-20
Hi Morris, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy ordering process and the top-notch quality of our meat. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Help 66 degrees
Help! Ordered July 2026 box came at 68 degrees. Called 2 times for refund. NOTHING Called August on phone 30 minutes. It needs to be escalated! Help
Reply from Good Chop2026-08-20
Hi George, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop Warm regards, The Good Chop Team
Sure we pay for shipping but it’s…
Sure we pay for shipping but it’s cheaper than the gas we pay for to go buy it in the store. It’s very nicely packed. The meat is so much better quality than our stores in Az. This is my 3rd order have not been disappointed at all.
Reply from Good Chop2026-08-20
Hi Pamela, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the exceptional meat quality, great packaging, and convenience of direct delivery over your three orders. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Excellent quality
Excellent quality. Tightly vacuum sealing
Reply from Good Chop2026-08-20
Hi Terry, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent quality and secure vacuum sealing of our products. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
Terrible customer service policies
I got two boxes from good chop and I would say the quality of the meat was fine. I don’t think it was anything spectacular or worth writing home about necessarily, but it was perfectly fine. my main issue and why I’m giving them such a low rating and why I canceled my subscription is their customer service. my third box wasn’t delivered to the right apartment. They had me call the delivery company to hunt down where my boxes delivered, so I did. Then I went to the other apartment to see if my Box was there and it was not, so when I called goodchop to try to get a re-Delivery, they told me it would take 5 to 7 days to process my re-delivery request and that they couldn’t tell me when I would even be expecting to get my next box which is kind of a big deal in the hottest days of Southern California. They had no process for expediting bad deliveries, and they had no way of canceling the re-delivery request when I wanted to cancel my order altogether and just get a refund. so overall I wouldn’t say there’s any issue with the quality of their product, but I think their customer service policies are trash. for that reason alone I don’t recommend it, especially if you’re relying on this for groceries and feeding yourself and your family
Reply from Good Chop2026-08-20
Hi Jen, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop Warm regards, The Good Chop Team
So everything we have tried has been…
So everything we have tried has been excellent. I was a little hesitant to subscribe, now I am happy not to have to shop!! Delivered on time, excellent quality and just what I ordered.
Reply from Good Chop2026-08-20
Hi Tina, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent product quality, accurate orders, and convenient on-time deliveries. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
By far the worst meat I've ever had
By far the worst meat I've ever had. The meat doesn't even taste like grass feed beef what so ever, and is chewy, and I cook med rare. I did some research on the company, there not even certified by the USDA (United States Department of Agriculture), making it USDA Certified Organic. Some of my packages came in ripped and cut. I opened up my rib eye tonight it was fatty and was not bright red in color, it was pale. I tried butcher box before this company, and their beefs tasted earthly like grass feed is suppose to taste. Also in my research, I found out that Butcher Box is certified USDA (United States Department of Agriculture), making it USDA Certified Organic, unlike good chops, they source out. I've had grocery store meat taste way better than this stuff. Don't waste your money..
Reply from Good Chop2026-08-19
Hi Theresa Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with meat quality, packaging damage, and unmet expectations regarding organic certification, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop! Warm regards, The Good Chop Team
If it’s not from Good Chop, it’s not on our table!
There’s only one bad thing about Good Chop: it thoroughly spoils you!! After tasting the products in our first delivery, I increased the size of our upcoming delivery and we’ll never eat meat that’s not from Good Chop!
Reply from Good Chop2026-08-20
Hi Sheri, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the unbeatable quality and flavor that convinced you to upgrade your box size! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GoodChop Team
Good quality service order was on time…
Good quality service order was on time I would recommend to all family and friends
Reply from Good Chop2026-08-18
Hi Constance, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you enjoyed our high-quality service and prompt delivery. Your kind words and recommendation to family and friends mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Good Chop Team
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