American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Written by the business, not verified by us.
Is Good Chop legit?
Good Chop (goodchop.com) has a 4.2 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible flavor and exceptional tenderness of the meat, noting that the cuts consistently arrive nicely packed, fresh, and completely frozen. Consumer feedback highlights the convenient online ordering system, flexible delivery scheduling, and a wide variety of delicious choices available to suit individual preferences.
However, some reviewers were not happy with occasional shipping delays or missing items that negatively affected their overall deliveries. A few other people also felt that the products were relatively expensive and not always a great value for the amount received.
Auto-generated from all reviews of this business. For reference only.
Avoid these knuckleheads at all costs. I sign up for their service 2 months ago. The first order arrived a day late and all of the meat was thawed out, but below 40 degrees. Second order arrived a day late and all of the meat was thawed out and every cut was 60 degrees plus (they sent a replacement right away which arrived still frozen). Third order arrived on time, but again was complete thawed and the meat was all above 60 degrees (they sent out a replacement). Fourth order arrived on time still frozen. I called after my third purchase to make arrangements to get my Blackstone griddle and they told me that I didn't sign up for that promotion and they were unwilling to honor the agreement.
The quality of the meat was okay (not the superb that they advertise; however their Steelhead Trout was amazing, but the Porterhouse steak was 1/2" thick), but their customer service SUCKS. When using their CHAT feature, every single response took more than 5 minutes to respond (including just saying hello at the beginning of the chat!). I could not even get into my account dashboard to change my order. Their website is anything but user friendly.
I would highly NOT recommend this company under any circumstances. You should look elsewhere.
Reply from Good Chop2026-08-18
Hi David,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with product temperature, promotion fulfillment, customer support, and website navigation, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Our first shipment arrived quickly and the meats have been tender and tasty.
Reply from Good Chop2026-08-18
Hi Todd,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
All of the food has been very good and arrived frozen solid with no evidence of thawing
Reply from Good Chop2026-08-17
Hi Patricia,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious food arriving frozen solid and in perfect condition. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Hi there,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the tender steaks, chicken, and clean, wholesome food. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Our order was supposed to be here Thursday, was updated to Friday and now it’s Sunday. Still no box and no update?
Reply from Good Chop2026-08-17
Hi William,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
Hi Scot,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the outstanding quality of our meats. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
We have the excellence in the orðers and the delivery. The meat is fresh and flavorful. We will continue with your service.
Thank you,
Joetta Misterek
Reply from Good Chop2026-08-17
Hi Joetta,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fresh, flavorful meat and excellent order and delivery service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Hi Cory,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious hamburgers. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Just started trying the meat, so too soon to tell. Sreak was good last night.
Do you carry bone in pork chops?
Reply from Good Chop2026-08-17
Hi Linda,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The GoodChop Team
Quality meat. Decent delivery still frozen. Good packaging. Nothing wrong
Reply from Good Chop2026-08-17
Hi Jeremy,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality meat, great packaging, and reliable, frozen delivery! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
Hi Billie,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the consistently good quality and timely deliveries! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
amazing customer service. we have so far tried the baby back ribs and hamburgers, and they have all been amazing
Reply from Good Chop2026-08-17
Hi Karen,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the amazing customer service, along with the incredible baby back ribs and hamburgers! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
This is the best meat I have had…. very tender and very delicious.
The meat is very tender and very delicious and comes in small enough packets so there is no waste
Reply from Good Chop2026-08-17
Hi Cindy,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the tender, delicious meat and the convenient small packaging that helps prevent waste! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
No communication and/or follow up email after online purchase. Called to make sure it wasn’t fraud had a conversation with a representative in another country that just kept asking me order info as I continued trying to explain to her I didn’t receive a proof of purchase email. Afterwards I noticed I was charged so I contacted my bank to explain and reverse the charge. Three days later a fed ex truck pulls up and throws a box in front of my house…. A totally warm package of meat that I had to discard for fear of food poisoning.
Reply from Good Chop2026-08-17
Hi Atravis,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
When I called on an order that was missed they took care of the situation right away and then sent an extra for the inconvenience. Thanks good chop I really appreciate the customer service and the meat that I’ve received has been amazing.
Reply from Good Chop2026-08-17
Hi Frank,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the amazing quality meat alongside our quick, generous customer service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Our last order had the port ribs and the 1# briskets as a summer promotion.
The ribs were very good, but the brisket was highly disappointing. I thawed all the meat in the frig and the Brisket was never properly vacuum packed correctly. The Brisket juices leaked all over my refigerator causing a huge mess. Also, the small brisket ended being really try.
Reply from Good Chop2026-08-14
Hi Nikki Busick,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the Poor vacuum packed brisket leaking in your refrigerator and being dry, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of goodchop.com!
Warm regards,
The Good Chop Team
While some cuts are smaller than expected they are still quality and flavorful.
Reply from Good Chop2026-08-17
Hi Kristen,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The GoodChop Team
Hi Steven,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent quality of the meat so far! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
Great food!! Easy delivery! And fantastic customer service
Reply from Good Chop2026-08-17
Hi Christopher,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great food, easy delivery, and fantastic customer service! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GoodChop Team
My first box arrived today. There was only a small piece of dry ice in the box. 2 of my steaks and 1lb of the ground beef was thawed. Very disappointed. I canceled my subscription.
Reply from Good Chop2026-08-17
Hi Lisa,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
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