American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Written by the business, not verified by us.
Is Good Chop legit?
Good Chop (goodchop.com) has a 4.2 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible flavor and exceptional tenderness of the meat, noting that the cuts consistently arrive nicely packed, fresh, and completely frozen. Consumer feedback highlights the convenient online ordering system, flexible delivery scheduling, and a wide variety of delicious choices available to suit individual preferences.
However, some reviewers were not happy with occasional shipping delays or missing items that negatively affected their overall deliveries. A few other people also felt that the products were relatively expensive and not always a great value for the amount received.
Auto-generated from all reviews of this business. For reference only.
First I didn’t get the lamb chops with my order then the flank steaks are not as pictured, one of the rib eyes was gristly and had a strange flavor, 3 of the salmon filets were tail portions and tough, the pork tenderloin was just adequate…. On the plus side the scallops are very good. Sorry but you asked. I will try one more order but then we will see….
Reply from Good Chop2026-08-27
Hi Carla,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with missing items and disappointing quality across several protein items, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Hi Rick,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quick checkout process and hassle-free browsing. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
I wanted to browse the selection. The promo read $50 off but then you find out that it's $50 off spread out over 3 deliveries. I never agreed to buy anything but was setup with the subscription because I signed on with Shop which had my address and credit card info. I canceled. The original order was still active even though I never committed. I tried to cancel again. The order was still sent. So I had to ask customer service to cancel the account. They said that I canceled the subscription but didn't cancel the first order. I don't understand the difference. I'm giving 1 star for shady marketing and trying to trick customers into buying something they're just curious about.
Reply from Good Chop2026-08-27
Hi Thomas,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with confusion regarding promotional pricing and unexpected order creation during account setup, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
was amazing quality that my whole family said tasted restaurant quality.
Reply from Good Chop2026-08-27
Hi Cameron,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the amazing, restaurant-quality taste that was hit with your whole family. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Meat was awesome. Delivery was on time. Will keep ordering
Reply from Good Chop2026-08-27
Hi Terry,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the awesome meat quality and prompt, on-time delivery. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
Hi Dawn,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great product quality and our amazing customer service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Good Chop Team
They are refusing to send me my free Blackstone griddle as part of a promotion they ran for ordering boxes of meat. I spent $600 with them. I have all email evidence of enrollment and qualification. I’ve read now on other forums that other people have also been scammed over this offer. Be aware this company uses scam tactics to get business.
Reply from Good Chop2026-08-27
Hi Caleb,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the unfulfilled Blackstone griddle promotion despite your qualifying orders, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!
Warm regards,
The GoodChop Team
I have ordered from Good Chop several times. Their steaks are delicious and high quality. If you want quality steak,at a fair price with excellent customer service, give them a try. You will be pleased.
Reply from Good Chop2026-08-25
Hi Brian,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
The meat is really good. I will say that. It’s better than the grocery store and it’s comparable in price to a local meat supplier. The customization of your subscription is extremely helpful to allow allowing 2 to 8 weeks between deliveries.
Reply from Good Chop2026-08-26
Hi Derick,
Thank you so much for taking the time to share your feedback — we truly appreciate it! We’re delighted to hear that you love the quality of our meat and find the flexible subscription customization so helpful for your schedule. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The HelloFresh Team
My wife and I spent a lot of time selecting our first order. We went through the online process and paid with a credit card. After paying, the order confirmation screen showed completely different items than we selected...100% incorrect.
I called customer service who said they would check into the "technical problem," but I told him to cancel.
I was then charged on my credit card. I called back and they told me to dispute it. I did and the charge was removed, but weeks later they charged me again which I am again disputing. Never received any delivery (which I didn't want) and charged twice. Either a scam or they are incompetent.
Aug29: So now, they claim I never canceled using their site (I immediately called and talked to their agent for over 30mns who told me he canceled the order) and, in addition, they say I actually received the shipment which is 100% not true. Not sure if this is part of their "process" or not, but now I have to continue to deal with this...should have known better than to respond in the first place.
Reply from Good Chop2026-08-26
Hi Robert,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
I had been a long time customer and was pretty happy. I had to pause my shipments do to my current budget. I came back 2 months later. I was supposed to receive a Zwilling knife as a promotion. I asked about the knife and was told I had to receive 2 shipments before getting the knife. After I received the 2 shipments I asked about the knife. They said since I left and came back that the knife offer was no longer. BS. I guess they would rather keep the knife than keep a loyal customer. Booooooooo!
Reply from Good Chop2026-08-26
Hi Steve,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
The meats I ordered were great! I really appreciate not having to pay for inferior cuts.
Reply from Good Chop2026-08-26
Hi Dana,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Hi Sophie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
This will be a negative review. First the packaging of all the items leaked as the we thawed the meat. The chicken cuts had big slashes in each bag.
Further more, I rate the steaks just one cut above a dollar store quality. The reason we hung on for three boxes was the promise of a blackstone flat top. But, they said I did not click the right promo box when signing up. So that’s bad, but I think they are lying.
Anyway, despite that, their product blew. Just go to Costco or Kroger and you’ll be better off.
Reply from Good Chop2026-08-24
Hi MW,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
My first order with them came totally thawed a gooey mess. Called Customer Service and they were right on it. Resent the order perfectly and record time so far so good … everything was delicious.
Reply from Good Chop2026-08-25
Hi Laura,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
Hi Carol,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The GoodChop Team
I received an email promotion for a free Blackstone griddle grill after I had initially looked over the boxes. I used that email link to sign up with this company and would receive this griddle after my first 3 boxes. I remember this very clearly as my husband had zero interest in signing up but once the email promotion came in, we were thrilled! The first box came pretty late but was fine. The next 2 without any issues. I then inquired about my free grill. Customer service told me there was NO such promotion on my account. I said thats impossible as I got that email from your company, used that link and even remember seeing the promotion at the top of the landing page when I completed my first order! It was then escalated and I was i told 2 to 3 days. I waited and no response. I then followed up and was told it was escalated, no feedback. I then get this email saying that my promotion is DENIED and I will not be getting my free grill. I escalated again and no one will even tell me why other than I did not use the link. That's absolutely INCORRECT. I know for a fact I did. DO NOT ORDER FROM THIS COMPANY. I AM CANCELLING ASAP
Reply from Good Chop2026-08-25
Hi Ashley,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving the promotional griddle expected after your third box and the difficulty resolving your account's promotion status, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
I signed up under a promo for a free blackstone after 3 boxes. AFter my 3rd box they said I didn't sign up under that promo. What a great way to get new customers and not have to do what you said.
Reply from Good Chop2026-08-25
Hi Lorretta,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing promotional Blackstone grill after your third box, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Love the meat hate the delivery. Our two shipments have arrived half thawed with no dry ice left in the box.
Reply from Good Chop2026-08-24
Hi Janie,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
Hi Maralyn,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Good Chop Team
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