Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.
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Is Green Chef US legit?
Green Chef US (greenchef.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the ingredients are remarkably fresh, organic, and paired with delicious recipes that make home cooking both simple and fun. Consumers really appreciate the wide variety of meal choices available, which easily fit different dietary needs and save valuable time during busy weekly schedules.
However, some people mentioned unexpected charges for boxes that were accidentally processed after trying to skip or cancel an upcoming delivery. A few other people also felt that certain shipments suffered from quality control problems, such as missing items or produce lacking its usual freshness.
Auto-generated from all reviews of this business. For reference only.
HORRIBLE.
I called and I was assured that the order would be refunded and now it shows up today?
Too hard to work with you guys
Reply from Green Chef US2026-06-22
Hi Donna,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Green Chef.
Warm regards,
The Green Chef Team
Like you, I tried every food prep delivery service that there is. I settled on Green Chef US over two years ago and rarely have I been disappointed. Ok, once they left out the brussel sprouts - but I would have tossed them in the trash anyway. What guy eats Brussel Sprouts??
The recipes are easy to follow...orderly and fast to prepare. The food, fruits, spices and sauces that they provide are always excellent (except for those $)((% brussel sprouts. In my mind, I have gone from a burger cook to a gourmet chef thanks to Green Chef US.
Reply from Green Chef US2026-06-23
Hi Steve,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy, fast, and high-quality recipes that have turned you from a burger cook into a true gourmet chef (minus the Brussels sprouts, of course!). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Updated: Some ingredients missing and poor-quality produce.
After sharing my review, I received a response that satisfied me along with information on how to report any issues directly for a quick response. If needed in the future I will definitely use because I truly enjoy my GreenChef meals and want to ensure the ingredients are all there and produce is fresh.
Thank you
Reply from Green Chef US2026-06-18
Hi there,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about some ingredients missing and the poor quality produce you received in your box and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!
Warm regards,
The Green Chef Team
The food is organic and great quality. I get to cook meals I never would have on my own. Every recipe is so delicious. I usually order Mediterranean meals. I love the portion control.
Reply from Green Chef US2026-06-17
Hi Trish,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the organic, great quality food, the opportunity to cook new recipes you wouldn't have tried on your own, our delicious Mediterranean meals, and the great portion control. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
We like the quality and the recipes are tasty. We only wish that you allowed more flexibility with dietary restrictions. For example if we could take out both dairy and gluten.
Reply from Green Chef US2026-06-15
Hi there,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about our menu selection lacking the flexibility to combine multiple dietary preferences, such as excluding both dairy and gluten simultaneously, though we are absolutely thrilled that you love our ingredient quality and find the recipes tasty and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!
Warm regards,
The Green Chef Team
We love Green Chef. They have really packaged the meals in a way to make it easier and quicker to prepare, plus the fresh ingredients make everything delicious.
Reply from Green Chef US2026-06-15
Hi Laura,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the convenient packaging that makes preparation quicker and easier, alongside the fresh, delicious ingredients. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Hi there,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The Green Chef Team
Apricot chicken dish was not very good from this week. I was surprised.
I gave one less star not because of apricot chicken but bc I am unable to make my profile have an alert so that you do not ever send me tilapia. Is there a way to get that added to my profile? I would continue service with you if I knew I didn’t have to constantly check my schedule to review what’s coming my way. I recently didn’t get to review and sure enough… tilapia was in my box. I immediately threw it away bc none of my neighbors eat it either. Please help!
Reply from Green Chef US2026-06-16
Hi Lisa,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the apricot chicken dish not being very good this week, and the inability to set a profile alert to permanently exclude tilapia, which recently resulted in an unreviewed box containing tilapia that had to be thrown away, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!
Warm regards,
The GreenChef Team
Great quality and selection for easy to prepare meals
I like the selection and quality of the meals. Prep and cooking instructions are easy to follow and take a reasonable amount of time.
Reply from Green Chef US2026-06-15
Hi TJ,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the selection and quality of the meals, alongside the easy-to-follow instructions and reasonable prep times. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Great flavor and ingredients as well as simplicity in cooking
Reply from Green Chef US2026-06-12
Hi Barbara,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the Great flavor and ingredients as well as simplicity in cooking. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
The flavors are fantastic. They are very easy to prepare. I appreciate that they are gluten, free and dairy free.And that there is an emphasis on consumption of fish which we definitely don't get enough of in our american diet.I wish the price point was a little bit lower.But the fact that everything is organic is really important to me.So i'm willing to pay for that
Reply from Green Chef US2026-06-12
Hi Rachel,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the flavors. The flavors are fantastic. They are very easy to prepare. I appreciate that they are gluten-free and dairy-free and that there is an emphasis on the consumption of fish, which we definitely don't get enough of in our American diet. I wish the price point was a little bit lower, but the fact that everything is organic is really important to me, so I'm willing to pay for that. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
My husband and I are really enjoying the meals. They are fun to cook, easy, and tasty. I especially enjoyed the apricot chicken!
Reply from Green Chef US2026-06-11
Hi there,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fun, easy, and tasty meals, especially the apricot chicken. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Zucchini was damaged & rotted out. The previous order, we received 3 pesto sauces and no balsamic sauce. Ruined meal. No response from green chef about these problems. I’m about to quit the plan.
Reply from Green Chef US2026-06-11
Hi Niki,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving damaged and rotted zucchini, missing sauces in your previous order, and a lack of response from our team, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
We have ordered dishes with pork several times but received chicken instead of pork. Disappointing.
Reply from Green Chef US2026-06-09
Hi there,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving chicken instead of pork in your dishes on several occasions, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
On 3 different occasions, when I had to skip an order, it was processed anyway. When I called to discuss this the customer service rep was vague and robot-like in responses. No sorry for your experience, no how can we make it right. The only sorry was it was too late to cancel this order. So I cancelled my subscription. He acted like he could care less. This was our favorite meal service for quality & recipes, so we are disappointed but they clearly don’t care about the customer. Sad…
Reply from Green Chef US2026-06-09
Hi Minda,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with system errors processing skipped orders, which was unfortunately compounded by indifferent customer service when you called to resolve it, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
The food is on time. The food is yummy. It saves time. Cheaper than the grocery store. 5 stars
Reply from Green Chef US2026-06-09
Hi Leslie,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the The food is on time. The food is yummy. It saves time. Cheaper than the grocery store. 5 stars. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Hi Kathy,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you find the Food very tasty and enjoyable. Healthy. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Its a little on the pricy side. I would like to see gluten free pasta offered as an alternative. There are so many pasta dishes that I can't order because my wife has a gluten allergy. Its one of the easiest things ti substitute.
Reply from Green Chef US2026-06-09
Hi Jeff,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support regarding our pricing and your request for gluten-free pasta alternatives so your wife can enjoy our dishes. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Hi Susan,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you are enjoying our easy, delicious meals! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Overall most of the meals are very good. The directions can be rather cumbersome at times. I wish there was more simple recipes & more salad type meals for the summer. Who wants to eat hot soup when it's 98° in North Carolina or have to put the oven on??
Reply from Green Chef US2026-06-09
Hi Maryann,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support and are thrilled you love the meals! We also hear you loud and clear about wanting simpler recipes and cooler, oven-free options like salads for those blazing 98° summer days. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
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