Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.
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Is Green Chef US legit?
Green Chef US (greenchef.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the ingredients are remarkably fresh, organic, and paired with delicious recipes that make home cooking both simple and fun. Consumers really appreciate the wide variety of meal choices available, which easily fit different dietary needs and save valuable time during busy weekly schedules.
However, some people mentioned unexpected charges for boxes that were accidentally processed after trying to skip or cancel an upcoming delivery. A few other people also felt that certain shipments suffered from quality control problems, such as missing items or produce lacking its usual freshness.
Auto-generated from all reviews of this business. For reference only.
My subscription and meals started out fine. Once in a while an organic ingredient was substituted for a nonorganic ingredient which was ok - although the price of the meal did not change. BEWARE - This week, I was charged for my order the regular price, then was charge an additional $5.98 for a "premium meal". I do not order any meals that cost extra because I think the price of the meals are high as is. I called to find out what meal was 'premium' to discover that the pork and baked beans (which I had ordered in the past) was considered a premium meal because it was in high demand! Nowhere did it say that I would be charged extra. No one contacted me to give me the opportunity to change my meal. How is it a fair and honest business practice to charge for something that was never stated? I realize it is only $5.98, but if this is a practice that they do regularly, they can be making a lot of extra money. Imagine 100 people were charged that would be $600. Imagine if all of my meals were in "high demand". That would mean I would be charged almost an additional $20 for the week. The representative I spoke with said she heard my frustration and if it happens again, to call and they will refund my charge. Why can't it be refunded now? This is such an unacceptable and unprofessional business practice.
Reply from Green Chef US2026-07-10
Hi JD,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unannounced premium surcharges on standard meals, organic ingredient substitutions without a price adjustment, and your frustration with customer service regarding an immediate refund for the fee, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
Hi Capt. Pink,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying your experience with Green Chef. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
This brand has gone really downhill in recent years. They’ve clearly outsourced their operation for cost reasons, and there’s definitely a difference in quality now. I used to recommend Green Chef a lot, and I enjoyed several boxes a year. Now, I’m about to cancel my subscription entirely after being a loyal customer for over 6 years now. The final nail in the coffin is the fact that they will knowingly send fresh food to the landfill, before an order has even been prepared (let alone shipped), because they have no donation mechanism in place and have now completely outsourced their entire production process. So, they can tell you that your box hasn’t been packaged up yet, but they can’t stop it from being packaged up and shipped, and they can’t even have it donated. Nope, they’d rather their food goes straight into the trash than spend the money to be in control of their operations (which they used to be, years ago, back when the quality was top notch). I would have recommended the Green Chef from 5 years ago no questions asked no qualms about it. I cannot recommend the Green Chef of today at all.
Edit: FYI, as of July 29, 2026, no one from Green Chef has reached out to me. So you can see how reliable their customer service actually is. It has no doubt also been outsourced at this point, like all the rest of their operations.
Reply from Green Chef US2026-07-07
Hi Saskia,
Thank you for taking the time to share your feedback. Insights like yours are essential in helping us continuously improve our services.
We sincerely apologize that your experience did not meet your expectations.
We have sent a separate request for a few additional details. Once received, a member of our team will reach out to assist you further. We will also forward your feedback to our internal teams and partners to help guide future improvements.
We truly appreciate your support and thank you for being a valued part of the Green Chef community.
Warm regards,
The Green Chef Team
Delicious recipes. Even my husband will eat the Salmon.
Reply from Green Chef US2026-07-08
Hi,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our delicious recipes and that even your husband will eat the salmon. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Hi,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our excellent service and look forward to having you back. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
The quality of the ingredients and the fresh creative recipes are a joy to consume. They take a bit longer to prepare than the cheaper meal kits but wow, these are gourmet meals. I look at them as organic, healthy meals that save food waste and I am making meals that are so yummy that I would not have created on my own. I am a very good cook and find these to basically be perfectly proportioned (generously) so that they are shopping for me and giving me recipes to turn out some of my best meals. The recipe cards are great and complete with measurements so that I can recreate the meals on my own.
Reply from Green Chef US2026-07-08
Hi Lorna,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the high quality of the ingredients and the fresh, creative recipes that turn out gourmet, organic, healthy meals. It is wonderful to know that as a very good cook, you find the meals to be generously proportioned, love the convenience of us shopping for you, and enjoy using our complete recipe cards to recreate these unique, food-waste-saving dishes on your own. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
The recipes are delicious and unusual. They’re also easy and fun to prepare and very healthy. Love that the ingredients are mostly all organic and very good quality. The deliveries have been reliable and the produce is all in good condition upon arrival. Keep up the good work Green Chef!
Reply from Green Chef US2026-07-07
Hi Hande,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious, unique, and healthy recipes that are both easy and fun to prepare, along with the high-quality organic ingredients and our reliable, fresh deliveries. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Good day,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Green Chef Team
Meals had spices I didn’t care for
Delivery was inconsistent
Reply from Green Chef US2026-07-06
Hi Karen,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Green Chef.
Warm regards,
The Green Chef Team
Great meals that have easy instructions to prepare and my family enjoys every time! Having organic ingredients is important for my family.
Reply from Green Chef US2026-07-07
Hi Cyndi,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great meals with easy preparation instructions that your family loves every time, as well as the high-quality organic ingredients. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Good day,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Green Chef Team
Your recipes are excellent and do not take long to prepare. I use lots of fish and the quality has been very good.
Reply from Green Chef US2026-07-03
Hi Nancy,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Green Chef Team
The food is fresh, carefully measured out. We buy for 2 people, my wife and I. Rarely is there leftovers to rot in the fridge. We love most of the meals we were sent. There are a couple not so good, but due to personal choice and taste, not because it was a bad meal. We had missing items a couple times, but for the most part it always arrives on Fridays and it is mostly a wonderful meal easy to prepare with detailed instructions
Reply from Green Chef US2026-07-03
Hi Rodney,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The GreenChef Team
Customer Service Exceptional! Things are going to happen between the shipping and your life that despite all best efforts. The Customer Service at Green Chef is there for you.
Reply from Green Chef US2026-07-03
Hi Dieter,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Green Chef Team
I don’t care for chicken breast. Can’t you use dark meat once in a while?
Reply from Green Chef US2026-07-01
Hi Lynne,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the lack of dark meat options and a preference for variety beyond chicken breast, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
Hi Nancy,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Green Chef Team
The food was excellent. After a few weeks, it seemed like all the recipes were the same.
Reply from Green Chef US2026-07-01
Hi Kim,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent food. We also take note of your feedback regarding the recipes starting to feel similar after a few weeks, and we will certainly share this with our culinary team as they work to bring even more variety to our rotating menu. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
I have become allergic to citrus. I went to Green Chef to check ingredients. I had to sign in to look at the ingredients (it was my first time trying to navigate this site). They sent me four meals that I did not order! I was just looking. I live alone and would never order that much. Besides, there are lemons in the meals. I got no email verifying the order or when it would arrive. Too bad because it seems to be good food, but I can’t deal with a company that is so sloppy that I cannot trust them. I called; they did not credit me with this order. They did say they cancelled my account at my request. We will see.
Reply from Green Chef US2026-07-01
Hi Joan,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with an accidental order being triggered while you were just trying to view ingredient and allergen information, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
I never received any emails after I signed up telling me what the choices were for the week so they chose what to send me and they sent just do I high calorie meals which I shouldn’t be eating.
The meals were good. I then tried to cancel the subscription and they made it very difficult to cancel. I couldn’t figure out how to do it. It took me a while and then I figured it out.
Reply from Green Chef US2026-06-29
Hi Wendy,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing menu notification emails, the automatic selection of high-calorie options, and the difficulty navigating the subscription cancellation process despite the meals themselves tasting good, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!
Warm regards,
The Green Chef Team
Hi Jackie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The GreenChef Team
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