We didn’t get our dark brown wicker…
We didn’t get our dark brown wicker basket. Please return
Enjoy your free time, leave the laundry to us. HappyNest is a convenient, cost-effective, eco-friendly, and fast pickup and delivery laundry service.
Written by the business, not verified by us.HappyNest Laundry Service (happynest.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, often describing how helpful the service is for their daily routines. Customers frequently praise the exceptional convenience, noting that pickups and drop-offs are handled smoothly, quickly, and professionally by a courteous team. People also appreciate the meticulous care given to their garments, which consistently return remarkably fresh, clean, and neatly folded to save storage space. However, some customers also noted occasional issues with delivery tracking accuracy and surprisingly wide drop-off windows that made scheduling difficult. Others experienced minor setbacks regarding unexpected scent strengths in detergents or lingering wrinkles on specific items like table cloths.
Auto-generated from all reviews of this business. For reference only.We didn’t get our dark brown wicker basket. Please return
Picked up and delivered timely. Clothes perfectly clean, folded/hung up!
Being handicapped I’m So happy to NOT have to do my own laundry. Everything smelled good, was nicely folded and packaged. I’m thrilled I found you! The driver was so helpful at pickup and it was carefully placed on the return.
We're so happy to hear that our service has made such a positive impact for you! It's wonderful to know that your laundry smelled good, was nicely folded, and that our driver provided helpful and careful service. Thank you for your kind words!
Everything was clean and folded. That's exactly what I needed. I'm glad to find a service that does not use side gig workers.
We're happy to hear that everything was clean and folded to your satisfaction. We appreciate your positive feedback!
Always Nice and Fresh and folded neatly!! Very satisfied with the quality of service.👍🏾🤗
We're so glad to hear that you're very satisfied with the quality of our service and that everything is always nice, fresh, and neatly folded! Thank you for your positive feedback.
Thank you very much for leaving a review! We are glad to hear you appreciate our professionalism.
Great service and extremely clean clothes.
We're so happy to hear that you received great service and that your clothes were extremely clean. Thank you for your positive feedback!
My clothes was neatly folded and put in a big clear bag. They smell good. This is the first time that my clothes smell good and done to my liking. Thanks to the person who fold my clothes.
We're so happy to hear that your clothes were neatly folded and smelled good! It's wonderful to know that you were pleased with the results. Thank you for your kind words!
high quality - for past year continuing excellence very high - returned wash folded - always by cheerful driver. Very grateful.
We're so pleased to hear about your continued satisfaction with our service over the past year. It's wonderful to know that you consistently receive high-quality results and appreciate our cheerful drivers.
Bed linen comes back clean, smells nice, & pet hair free. Pickup & drop is easy.
We're so happy to hear that your bed linen comes back clean, smells nice, and is pet hair free! We're also glad that our pickup and drop-off service is easy for you. Thank you for your kind words!
Clothes clean, folded neatly and ready to put away! This has been a blessing in a rough time where I need help with everyday home chores. Thank you.
We're so glad our service could be a blessing during a challenging time. It's wonderful to know that we could help with your everyday home chores and that your clothes were returned clean and neatly folded.
Prompt pickup. Followed instructions. Prompt delivery. Couldn’t ask for more!
We're so glad to hear we met your expectations with our prompt service and careful following of instructions!
Fast and professional service. Clothes were neatly sorted and folded. Thank you!
We're so happy to hear that you found our service fast and professional, and that your clothes were neatly sorted and folded. Thank you for your kind words!
HappyNest made the entire laundry process easy and convenient. The service was dependable, communication was clear, and everything came back clean, fresh, and neatly folded. It saved me time and took one more task off my plate. I’d gladly use HappyNest again.
We're so glad to hear that our service made your laundry process easy and convenient! It's wonderful to know that you found our communication clear and that your items came back clean, fresh, and neatly folded. We appreciate you trusting us to save you time and take a task off your plate.
Flexible scheduling and consistant performance
We are so pleased to hear that our scheduling flexibility and consistent performance have met your expectations. Thank you for your wonderful feedback!
I am Soooooo happy. Sonny was great. The job was exceptional.
We appreciate you sharing your experience! We're so happy to hear that you had such a great experience and that the job was exceptional.
Like the ability to track the truck on pick and delivery.
We're happy to hear you appreciate our tracking feature for pickups and deliveries. Thank you for your positive feedback!
First time. Delivery to hotel. My clothes were dropped off in a clear plastic bag and left on the lobby counter. Why was a clear plastic bag used instead of my laundry bag or one of the multiple blue plastic bags included with the drop off? I got to the hotel hours after drop off and my clothes were visible to anyone in the lobby. Very embarrassing.
Hello Julie, thank you for taking the time to leave us a review. We are sorry to hear that this has caused a poor experience. Our standard procedure is that all deliveries are returned within the clear plastic weatherproof wrapping. Our intention was not to cause any embarrassment, our apologies for the impact this had on your experience with our services and your stay at the hotel. A member of our customer service team has reached out to set up a plan for services moving forward so we can complete deliveries to your preference. Thank you for your feedback and assistance.
My white pants and jacket appeared to be washed with my colored sweat clothes. They were no longer white. Had a pinkish tint to them. I was so disappointed, had planned on taking these items with me on a trip the following day.
Hello D, thank you for taking the time to leave us a review for services. We are sorry to hear you experienced this with your order. This is not the service quality we are known for and strive to uphold. We do not see that you have reached out to customer service to report this, an agent has reached out to assist straight away. We do have procedures in place to provide resolution on this matter and are happy to correct this for you. We regret that this experience impacted your items for your trip and appreciate your follow up when you return. Thank you for your time.
204 reviews matching