Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Written by the business, not verified by us.Super (hellosuper.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the professional, friendly, and knowledgeable staff who always arrive promptly on time and explain every single detailed step of the appliance repair process clearly. Consumers genuinely appreciate the fast, reliable, and efficient service provided, noting that skilled technicians regularly resolve difficult household issues quickly and professionally. Some reviewers were not happy with customer support and response times, experiencing long delays, missed appointments, and frustrating scheduling difficulties. A few customers also noted poor communication issues, unhelpful office staff, and unresolved mechanical problems lingering after multiple service visits.
Auto-generated from all reviews of this business. For reference only.Dimitri is a very knowledgeable and professional technician. He arrived on time, conducted is troubleshooting, losing and left. The only thing that pleased with is: I have to wait until the 8th to have refrigerator repaired. With that said, imma’ to throw everything away. I have tomahawk steaks that I to throw away. Just alone, i’m out of 200 dollars with the steaks.
Super HelloSuper is very professional in helping with my service for my garage door. They hired an excellent professional company, Advanced Garage Doors. They did a great job, showed me how to spray to maintain the springs. They were very clean, no mess, I can't say enough about both compies. Yes, I renew my policies for next year, that's how happy I am with HelloSuper company. Always taking care of there cumtomers.
Usman was amazing patient and very professional. He came to my home 2 visits 1st time I didn’t have enough funds to cover charge I texted him 3 days later to have him come back and he came ahead of schedule. My oven is back working perfectly right before the snow storm. Thank you Usman I’m a very satisfied customer! God bless
They were fast to reply and send a tech out to me….Technician was prompt, polite and professional. Explained everything, found the cause of the problem, and had the new parts in his car. Waited patiently to let my washer go through its drain cycle. Although they push buying the warranty they don’t insist, but then the price for the parts were pretty high, but by then they got you.
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