Since 1999, iBUYPOWER has embodied its core beliefs of Perseverance, Unity, Strength, and Ambition, to deliver on its promise to build the best gaming systems for the most discerning gamers. Even in a time when PCs were not as ubiquitous as they are today, we fueled the passion for gaming by giving our customers the highest quality in custom built computers. Our systems have since become the backbone for professional gamers, game developers, LAN centers, major esports tournaments, collegiate esports, and everyday consumers. iBUYPOWER has worked intimately with brands such as Intel, NVIDIA, AMD, Microsoft, WD, ASUS, Bethesda, MLG and many more. Superior performance, reliability, cutting edge technology and timely production make iBUYPOWER the authority in PC gaming.
Written by the business, not verified by us.iBUYPOWER (ibuypower.com) has a 4.0 out of 5 rating on OK.one, based on 195 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple setup process and note that the desktop computers arrive securely packaged, clean, and completely ready to use right out of the box. Many consumers are also exceptionally happy with the overall performance and value, noting that the machines run smoothly for modern gaming and daily multitasking tasks. Some reviewers were not happy with the customer support, experiencing frustrating delays and difficulties when trying to resolve warranty claims or replace damaged components. A few other people also felt that unexpected hardware failures occurring shortly after purchase caused significant inconvenience and annoyance for buyers.
Auto-generated from all reviews of this business. For reference only.Great computer! Really happy with the value - bought it through Costco and it has been fantastic. I actually had to return the previous computer from a different company because it kept locking up, so I returned it and got the iBP computer instead and have had no problems since!
I had been looking to build a custom pc that met the requirements I had in mind. I did a LOT of shopping around, and iBUYPOWER had the best pricing around, and all of the parts I was searching for. I was able to build the pc that I wanted, and they met all of my specifications, with no issues whatsoever. I am very pleased with my pc and will definitely be utilizing iBUYPOWER for my pc needs in the future. I couldn't be more happy with my new pc! Oh, one more thing, the pc arrived a week earlier than expected!
Simple, Zero issues. And not even that bad of a mark up.
This was the best pc you can ever ask for good specs low price
Very happy with the product, bought a gaming pc, its working fantastic, no problems.
I picked up this desktop gaming PC on a President’s Day deal that was too good to pass up. The specs are fantastic, and once everything was up and running, it performed exactly as I’d hoped—smooth, fast, and powerful. However, I have to dock a star because of the frustrating setup process. After installing a 5080 GPU as instructed, I kept encountering the Blue Screen of Death (BSOD) repeatedly. I ran through all possible diagnostics but after 10+ crashes and forced restarts, I finally gave in and called customer support. The first call was a disaster—I waited 15 minutes only to get someone who apparently couldn’t operate a phone properly and kept saying "hello, hello, hello?" before hanging up. I had to call back and wait another 20 minutes before finally getting Alex, who was helpful but dropped a bombshell: there was a KNOWN firmware issue with the Western Digital SSD and the latest Windows update. So, let me get this straight—this is a known issue, and yet there was no notice, no email, no warning? The manufacturer knows exactly what components are installed, so why not preemptively inform customers or, better yet, fix the issue before shipping? Instead, I wasted time troubleshooting, then more time waiting for tech support, just to be told it was a simple update. This could have been avoided with better quality control and proactive communication. Once I updated the firmware, the PC worked flawlessly, but this kind of oversight shouldn’t happen. A high-performance gaming rig should be ready to go out of the box, not require customers to deal with firmware bugs right from the start. ✅ Pros: Excellent specs and performance once updated Great deal for the price Runs modern games smoothly ❌ Cons: Out-of-the-box issues that should have been caught in QC Lack of communication on known problems Customer support wait times and initial poor experience Overall, I like the system, but the initial hassle left a sour taste. If you’re not tech-savvy or patient enough for troubleshooting, be warned. Manufacturers need to do better when it comes to quality control and transparency with their customers.
Great customer service went out of their way to help with new order and questions. With everything sometimes you get alright representatives sometimes you get amazing. Shout out to Sergio
This was my first experience with iBuyPower and one of their computers... and it has been FANTASTIC so far! I absolutely love my new computer and the support that helped me along the way was so helpful and kind. I did a custom build and it came perfectly, everything was how it should've been & it was packaged very securely. I would recommend this brand to anyone who is interested in getting a new computer!
Everything about the pc is to die for, made beautifully and graphics card was easy to install
Super easy & professional experience!! Pc came exactly how I wanted and runs like a champ!! Can’t thank ibuypower enough! Highly recommended to all my friends
This company’s is awesome recently bought a pc two days ago and it is amazing running super smoothly!
Bought my first Gaming Laptop, Came with no operating system which was disappointing and had to file for RMA to get it looked at and I did everything to try recover the operating system abd even try installing window 11 but had no luck, They claimed to have tested before sending out the gaming laptop but they obviously did not, Sent the laptop back and i would check if there was any progress on RMA but nothing no action until this day but out of no where the laptop was delivered back to me and magically has a operating system. I say wouldnt plan on buying from this company in the future for how their tech staff and communications work and just unsatisfy about how everything came to be.
I have purchased multiple mechs over the years from iBUYPOWER and have always been pleased. Firstly, their price is always competitive with most custom PC builders online and the custom builds are easy to assemble from the website. Secondly, their systems are always built extremely well. Thirdly, their customer service is excellent. I just recently (2/2025) bought a new system and reached out to their customer service about changing the billing and it was super easy. I also called for tech support about a video card install and they were easy to contact and easy to work with.
My PC arrived well, the setup was easy and clear and it has very nice looking. Thankful with the helping material as well.
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