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Infimobile

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103 reviews

4.7103 reviews
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About Infimobile

Data updated
Website
infimobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
17% (1/6)
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About this business

Infimobile offers budget-friendly telecommunications solutions tailored to meet your communication needs. With a commitment to affordability and quality service, we strive to provide seamless connectivity without breaking the bank. Our diverse range of phone plans caters to individuals and families alike, ensuring everyone stays connected without compromising on features or reliability.At Infimobile, we understand the importance of staying connected in today's fast-paced world. Whether you're a heavy data user, a frequent caller, or someone who simply needs a reliable phone plan for occasional use, we have you covered. Our plans are designed to be flexible, allowing you to choose the perfect fit for your lifestyle and budget.With Infimobile, you can enjoy the convenience of reliable network coverage, uninterrupted calls, and fast data speeds, all at prices that won't break the bank. Say goodbye to hidden fees and long-term contracts – we believe in transparency and simplicity, so you can rest assured knowing exactly what you're paying for.Experience affordable mobile network without compromising on quality. Get a SIM from Infimobile today and stay connected without the hefty price tag.Infimobile is reliable, affordable, & always within reach. Get a SIM today

Written by the business, not verified by us.

Is Infimobile legit?

Infimobile (infimobile.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 17% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being patient, polite, and exceptionally helpful when guiding new users through setting up accounts and porting numbers. Consumers also deeply appreciate the very affordable pricing options and the overall smooth activation process that makes switching mobile carriers straightforward and easy. Some reviewers were not happy with unexpected extra costs, specifically mentioning extra fees charged for swapping networks or transferring eSIMs to another device. A few people also noted that navigating the customer support channels and handling the port-out process can occasionally become quite frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

My problem get resolved in time

My problem get resolved in time. The customer support Jack help me a lot during the process and gave timely updates until the issue is resolved. He is very helpful

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

AJ from online chat customer service…

AJ from online chat customer service was super helpful to help resolving an issue with my plan upgrade. Highly recommend Infimobile

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Avi helped to get my SIM active

Avi helped to get my SIM active. He was very polite and resolved the problem, but my concern is the number on the Infimobile website does not work. Voicemail also needed to be activated which prompted a second call.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Tom was a great help

Tom was a great help. He was very patient, listened carefully to all of my questions, and took the time to explain everything clearly while working to resolve the issue. Although the problem couldn't be solved immediately, he assured me that the team would investigate it within the next 24 hours. He also explained a potential workaround in case the issue couldn't be fully resolved. I really appreciate his professionalism, patience, and commitment to helping.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I have an issue with activating my phone

I have an issue with activating my phone with QR code. Maybe because my number was port in. The rep was very patient with me. I appreciate it. He resolved my issue pretty promptly. Thanks

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Excelent customer service

I run into issues when activating my line and switching carriers. (not Infimobile's fault); however David from Infimobile was AMAZING, I could not thank him enough for his outstanding service and for being so deligent to help me activate my number. He did everything through chat service, I did not have the need to call, altough Infimobile has a customer service number I did not need to use. Thank you David and Infimobile!! I'm looking forward to be a loyal customer for years to come.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Worked pretty well

Worked pretty well. I had to port a number in and it didn't work at first but the customer service representative helped me out. I went through chat and they helped me out.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Very knowledgeable

Very knowledgeable, Customer Service and extremely responsive service. I’m very happy with them. It’s such a low cost but high-quality product.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Henry was great in providing porting…

Henry was great in providing porting assistance and was extremely efficient.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I got great customer service from John

I got great customer service from John, he helped me figure out my data renew dates

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Avi was great

Avi was great! Fast, efficient and helped resolve my concerns in a timely manner!

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Exceptional service and customer care

I was skeptical to switch to infimobile but i have been using it for last one year and it is flawless and no issue at all. It is very economical as compared to other providers. Also One the best customer support.Very polite, Avi is the best rep from infimobile.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

5-Star Service from Jack! (Smooth Port-In/Port-Out Process)

I recently contacted Infimobile customer service with several questions regarding the port-in and port-out processes, and I was connected with Jack. ​Moving a phone number between carriers can often be a confusing and stressful experience, but Jack made it incredibly simple. He was thoroughly knowledgeable, highly professional, and exceptionally patient. He walked me through every step of the process clearly, ensuring I had all the right information and zero doubts about what to expect. ​It is rare to find a customer support representative who is both efficient and genuinely helpful, but Jack nailed it. Thank you, Jack, for the outstanding service and for making this transition entirely hassle-free! Infimobile has a great asset on their team.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Transferred from MINT mobile

Transferred from MINT mobile, annual pricing was very competitive. I made an error during activation and selected new number instead of port my number. I called customer support and resolved the issue quickly. In 20 mins I was up and running. Overall great value.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Avi did a great job helping me port out…

Avi did a great job helping me port out easily. Thanks!

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Good customer service from Jacob and…

Good customer service from Jacob and good cell service for a reasonable price.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

The experience of the customer support…

The experience of the customer support was good. I had some problems and it was almost a direct call to the CSR. Jack was able to help me

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

My sim card was locked without PUK after a few login attempts

My sim card was locked after I attempted multiple times to log into my phone. It prompted me for my PUK number which I did even know what that meant. I googled and then I went to Infimobile website and chat with John. After providing all my information and the description of my problem, John was able to help me unlock my SIM card with my PUK number. Thanks to John.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

David is an angel, superb customer service

David is an angel, he is so kind and patient and walked me through each step setting up my new mobile plan with infimobile. i really appreciate his help. Hope everything goes well. superb customer service.

Reply from Infimobile2026-07-10

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

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