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Infimobile

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103 reviews

4.7103 reviews
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About Infimobile

Data updated
Website
infimobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
17% (1/6)
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About this business

Infimobile offers budget-friendly telecommunications solutions tailored to meet your communication needs. With a commitment to affordability and quality service, we strive to provide seamless connectivity without breaking the bank. Our diverse range of phone plans caters to individuals and families alike, ensuring everyone stays connected without compromising on features or reliability.At Infimobile, we understand the importance of staying connected in today's fast-paced world. Whether you're a heavy data user, a frequent caller, or someone who simply needs a reliable phone plan for occasional use, we have you covered. Our plans are designed to be flexible, allowing you to choose the perfect fit for your lifestyle and budget.With Infimobile, you can enjoy the convenience of reliable network coverage, uninterrupted calls, and fast data speeds, all at prices that won't break the bank. Say goodbye to hidden fees and long-term contracts – we believe in transparency and simplicity, so you can rest assured knowing exactly what you're paying for.Experience affordable mobile network without compromising on quality. Get a SIM from Infimobile today and stay connected without the hefty price tag.Infimobile is reliable, affordable, & always within reach. Get a SIM today

Written by the business, not verified by us.

Is Infimobile legit?

Infimobile (infimobile.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 17% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being patient, polite, and exceptionally helpful when guiding new users through setting up accounts and porting numbers. Consumers also deeply appreciate the very affordable pricing options and the overall smooth activation process that makes switching mobile carriers straightforward and easy. Some reviewers were not happy with unexpected extra costs, specifically mentioning extra fees charged for swapping networks or transferring eSIMs to another device. A few people also noted that navigating the customer support channels and handling the port-out process can occasionally become quite frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

Perfect

Perfect, resolve my problem perfectly

Reply from Infimobile2026-08-05

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Jim is a great customer service agent

Jim, the customer service agent, was super helpful in getting the number ported from the prior carrier. He stayed on the line until the porting was completed and was very knowledgeable about the process

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Customer Service Representative Avi is the best!!

Customer Service Rep Avi is the best!!! He is very knowledgeable, get things done fast, step-by-step guidance is clear, very responsive to my questions. He resolved my problem activating my SIM that past 60-day limit within 10, 15 minutes the most. Then he guided me through activating the SIM with port-in option, and within half hour my phone is activated with infimobile. Everything is working so far, and it’s only been 45 minutes since activating. Signal is great where I’m at, price for the plan is very affordable. Thank you again Avi. You’ve been great. I would definitely recommend Infimobile to friends and family.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

The best experience ever have

The best experience ever have, special thanks for JIM, he was helping to solve the problems which I had .

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I had a great experience with customer service representative, AJ

I had a great experience with **Infimobile**. Their customer service representative, AJ, was very helpful, responsive, and patient throughout the entire process. AJ replied quickly to my questions and made sure my concerns were addressed. The mobile plan also offers excellent value for the price. It's one of the most cost-effective deals I've found, with competitive pricing and solid service. If you're looking for an affordable carrier with responsive customer support, I would definitely recommend Infimobile.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Great customer service

Great customer service. Great phone plans with multiple options. Called to clarify a few questions and customer service agent, Frank helped a lot. Nice ! / Highly Recommended. A great platform to shop different phone plans.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Ross Can!

While trying to move my number and activate my new phone I was having some difficulty getting it done. After contacting Customer service a few times and finding out there was a significant outage that affected my current phone, Ross was incredibly helpful and made the process go smoothly. Thanks to Ross I was up and running on my new phone quickly. So grateful!

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Best Deal and best customer service

Best Deal and best customer service with prompt response. No Gimmicks

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I was really disappointed with getting…

I was really disappointed with getting the results I needed to transfer my physical SIM card to an ESIM during my new phone purchase. After 3-4 hours of trying to get Infimobile tp accept payment (3 different credit cards for $7.95) for the change, I had to teturn my purchase and buy a lower grade phone that would take a physical SIM card.

TOM & MADDY- Amazing customer service agents

I signed up for Infimobile service today. I had so many questions and the chat agents TOM and MADDY were simply amazing! They responded promptly and professionally to all of my questions. They were very thorough and friendly. 5 ⭐️ for TOM and MADDY for my first interaction with Infimobile !!

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Great customer service

I have had a good onboarding experience with great customer service from Jack. He has great technical expertise and ensured everything went smooth. Thank you Jack sincerely

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Helpful Customer Service

Jim was able to help me get my phone working with no hassles in a short amount of time. Good price, good customer service, what more can I ask for.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Great service from Jack

Great service from Jack! Their chat lacked willingness to help but Jack took full ownership and helped resolve my issues. I had decided to moveout but looks I am staying with them. Kudos to Jack!

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Good customer service by Franck thank…

Good customer service by Franck thank you

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

Infimobile great low cost carrier

Infimobile has a budget plan that works well for the people that do not travel out of country and have relatively low data needs. Their chat support model has always provided accurate and responsive answers to my questions. I do recommend this service to for all users with good access to T-Mobile towers.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I’m extremely disappointed with…

I’m extremely disappointed with Infimobile. I signed up expecting a straightforward prepaid plan with transparent pricing, but the experience turned out to be very frustrating. Starting in the second year, the price increased by around 30%, and they added an additional $20 in fees, which is simply unreasonable and was not clearly disclosed upfront. Even more frustrating, they made the port-out process extremely difficult, creating additional hassle when trying to switch carriers. I am pretty sure they did some shady things on their end, their data speeds are running way faster than other carrier i've used. The lack of pricing transparency and the difficult cancellation/port-out experience make the service feel dishonest and misleading. I would strongly recommend staying away from this carrier if you value clear pricing and a hassle-free customer experience.

The customer support was patient and…

The customer support was patient and kind to resolve my issue. Shout out to Mark, thanks him for providing solution. I was finally able to activate my number.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

I have been used Infimobile with Verizon network

I have been using Infimobile on the Verizon network for a year in California. Infimobile offers the cheapest data plan prices with a stable signal in my state. Whenever I have issues with my account, I contact customer service through chat. They always do their best to resolve the problem. It’s been a long time since I encountered customer service as great as this. Thank you, John, for your help with my issue. As a result, I changed 1 year plan to 2 years plan commitment.

Reply from Infimobile2026-07-29

Hi, Thank you for your wonderful feedback. We are so pleased to know you're satisfied with our service. Your support means everything to us, and we are excited to continue serving you. Best Regards, Infimobile Team

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