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Shopping & Fashion

Joetoys

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343 reviews

3.8343 reviews
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About Joetoys

Data updated
Website
joetoyss.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
57 reviews
Replies to negative
34% (31/92)
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About this business

Custom make cosplay suits, armors, and helmets

Written by the business, not verified by us.

Is Joetoys legit?

Joetoys (joetoyss.com) has a 3.8 out of 5 rating on OK.one, based on 343 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 34% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive craftsmanship, vibrant colors, and incredible overall attention to detail on all items. Consumers are consistently thrilled with how realistic, well-fitting, and comfortable the costumes and masks feel when worn. Furthermore, buyers often share that the support team communicates clearly and provides helpful updates throughout the process. However, some people mentioned that international shipping took quite a long time and delivery was frequently delayed. Some reviewers were not happy with minor quality flaws upon arrival, noting surface scuffs, weak brackets, or broken parts.

Auto-generated from all reviews of this business. For reference only.

What people say

Great customer service

I bought a Halo Master Chief suit. Unfortunately, there were problems and one part didn't fit. Clara from customer service took care of the matter and offered me a good solution. Every email was answered quickly and in the end I am very happy with the result. The suit itself is very well made and painted. Very nice work thank you very much I will have a lot of fun with it.

Great customer service

Great customer service. I purchased a MK 50 helmet on Black Friday, with expectations that I would receive by Christmas. I read several reviews indicating the difficulty of reaching Joetoys for delivery updates, but also observed more recent reviews that stated improvements had been made to response time. I contacted Joetoys twice with inquiries and received a response within the same day, and got the helmet easily by Christmas. Goes without saying that the helmet is awesome and functioned flawlessly.

The Deadpool mask is absolutely…

The Deadpool mask is absolutely perfect! The material is high quality, nicely screen printed, looks amazing and is still breathable and comfortable to wear. I spent a good amount of time researching various companies prior to making a purchase and I am glad I decided to purchase from the team at Joetoys - they are truly artists at their craft! Aside from the product, the team responded to my emails within a few hours - which is great considering we are on the opposite side of the world from each other. I would highly recommend this team if you are looking for high quality cosplay.

When I first came upon JOETOY.

When I first came upon JOETOY.. I thought the quality wouldn't be great but that changed my mind. They really make your money worth it. Their customer service were top notch. I went to their website and brought the Deadpool and now cant wait for next year to get their war hammer outfit. 5/5 stars! trust me ... they are one of the few that you can pay and know your getting a high quality outfit.

Best money spent ever

I got the helmet for my sister’s birthday and she absolutely loved it she almost cried and its all because it had nothing ordinary about it. The craftsmanship is just Beyond amazing and the painting and don’t even get me started on the electric aspect with voice activation and everything! I am saving up again to but her the full suit next yea

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