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Electronics & Technology

Lyca Mobile USA

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285 reviews

3.1285 reviews
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About Lyca Mobile USA

Data updated
Website
lycamobile.us
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
285 reviews
Replies to negative
69% (88/128)
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About this business

The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.

Written by the business, not verified by us.

Is Lyca Mobile USA legit?

Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.

Auto-generated from all reviews of this business. For reference only.

What people say

CEO : FGI

I have been a Loyal customer of Lycamobile for many years, they listen to feedback established a special plan that i suggested and i have referred many people to this great service and things keep improving with greater discounts then anywhere else!

Reply from Lyca Mobile USA2026-08-07

Hi LEE, We are so happy to hear about your long-standing loyalty and positive experience with our service! It's wonderful to know that our efforts to listen to feedback and offer great discounts are appreciated. We truly value your referrals and continued support. Best Regards, LycaMobile Review Resolution Team, [email protected]

Not too helpful

Reply from Lyca Mobile USA2026-08-06

Dear Baladeva, We understand your concern regarding the support experience and apologize that the assistance provided did not meet your expectations. Please share your Lyca Mobile number and details of your concern via our private support channel so we can review the issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

idk why

gave me a new number when I specifically asked to transfer mine, eSIM is taking way too long to activate.

Reply from Lyca Mobile USA2026-08-06

Hi Eric N, We understand your concern regarding receiving a new number instead of transferring your existing number, as well as the delay with your eSIM activation. We apologize for the inconvenience caused. Please share your Lyca Mobile number and porting/eSIM details via our private support channel so we can review your account and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

Very bad netwprk

Very bad netwprk. Barely got any left

Reply from Lyca Mobile USA2026-08-06

Dear Customer, We understand your concern regarding the poor network experience and limited connectivity. We apologize for the inconvenience caused. Please share your Lyca Mobile number and location via our private support channel so we can investigate the network issue and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

Nothing more than I can say.

Nothing more than I can say. Lyca is forever the best of the best Telecommunications company in the USA 🇺🇸.

Reply from Lyca Mobile USA2026-08-07

customer, We are so happy to hear such wonderful feedback about our services! We truly appreciate you taking the time to share your positive experience with us. Best Regards, LycaMobile Review Resolution Team, [email protected]

No update on expiry or cannot call…

No update on expiry or cannot call customer call or cannot do code dial to know about my plan Only emergency call possible

Reply from Lyca Mobile USA2026-08-06

Dear Jobin, We appreciate you sharing your experience with us. We understand your concern regarding difficulties accessing account information and contacting support. Please restart your mobile device and dial *137# to check your bundle allowances. Alternatively, you can log in to the Lyca Mobile app to view your account details. If the issue persists, please share the error message via our private support channel so we can review and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]

Akhtar MalikUnited Kingdom · 12 reviews · Verified · Experienced 2026-08-04 ·

Great value for money and quickest to…

Great value for money and quickest to install.

Reply from Lyca Mobile USA2026-08-05

Hi Akhtar Malik, We're so happy to hear you found our product to be of great value and easy to install. We appreciate your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]

The bundle doesn’t last

Reply from Lyca Mobile USA2026-08-05

Dear Customer, We are sorry to hear that you feel your bundle is not lasting as expected. We understand how important it is to have reliable access to your allowance throughout the validity period. We would like to check your account and understand what happened. Please share your Lyca Mobile number and any relevant details through our private message channel, and our team will be happy to assist you. Best Regards, LycaMobile Review Resolution Team, [email protected]

Good experience with lyca customer service i am happy to have lyca esim

Good Good experience with lyca customer service i am happy to have lyca esim

Reply from Lyca Mobile USA2026-08-05

Hi abdelhamid bouyzar, We're so happy to hear you had a good experience with our customer service and are enjoying your Lyca eSIM! We appreciate your positive feedback. Best Regards, LycaMobile Review Resolution Team, [email protected]

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