Whether you need to replace your sliding screen door or you are looking for window screen replacements, Metro Screenworks has what you need. Shop today!
Written by the business, not verified by us.Metro Screenworks (metroscreenworks.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very straightforward ordering process, noting that items are delivered remarkably fast and packed safely to prevent any transport damage. Many consumers are particularly happy with the outstanding product quality, emphasizing that the custom screens and durable materials fit their windows and doors perfectly. However, some people mentioned that sizing or incorrect measurements occasionally caused unexpected fitting issues and extra adjustments during the installation process. A few other consumers also noted frustrating experiences involving missing components, delayed replies, or minor damages upon arrival.
Auto-generated from all reviews of this business. For reference only.Polite and friendly. Great customer service. Corrected a problem with my order immediately when I reported it. The window screens fit perfectly. Thank you.
Hi John, We're glad to hear that our team was able to help out, and we hope that you're satisfied with the screens. Please let us know if there is anything else that we can do for you in the future! Thank you for your business!
Hello, We're glad to hear your order came out well. Please let us know if there is anything else that we can do for you! Thank you!
Great product! Looks great and is much more durable than other screens. Shipping was fast. Pricing seemed fair
Hello, We're glad to hear that your screens came out well. Please let us know if there is anything else that we can do for you in the future! Thank you!
Great product. Sizing was right on. Highly recommend.
Hi Scott, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you!
Metro Screenworks kept me informed of my order, the progression and when I could expect my order. They did a great job.
Hi Sally, We're glad to hear that you're satisfied with your order. Please let us know if there is anything else that we can do for you. Thank you for your business!
Hi Janice, Thank you for your feedback. Please let us know if there is anything else that we can do for you! Thank you!
Great product, fair price and quick shipping
Hi Rick, We're glad to hear that you're satisfied with your order. Please let us know if there is anything else that we can do for you. Thank you for your business!
Hi Mike, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you! Thank you for your business!
I added a note on my order asking that I would like my screens match; the retractable screen did not match the other two screens ordered and the screen material was different; a simple phone call would have been appreciated.
Hi Joe, We're sorry to hear that the colors don't match. Please reach out to us at [email protected] if there is anything we can do for you. Thank you!
Works great and came packaged very securely. Our screens make the window look great.
Hello, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you!
I ordered a first batch of 12 screens from Metro Screen Works. Ten came out perfect. The two screens with a pull lip were made larger than the size I needed because the notes I left in the order comments weren't carried through to production. I submitted a ticket and had a quick email exchange with Andrew Reynolds, who got a replacement order placed to remake the two screens with no hassle. I placed a second batch of 9 screens at the same time, and everything came out well. Screen quality is very close to OEM, arguably better. That's the main reason I'll be ordering from them again. Two things I'd suggest they improve: Build a real process for getting customer order comments into the manufacturing/engineering workflow. The information was there — it just didn't make it to the shop floor. The butterfly latches for my Andersen windows ended up about 1/2" high, even though I provided on-center dimensions in the comments. If custom latch placement isn't something they can accommodate, it would help to say so up front. Neither issue was a dealbreaker, and the response when I flagged it was fast and professional. I'll use them again.
Hi Alec, Thank you for the feedback, we do appreciate it! We're glad to hear that we were able to help get you the correct screens and that your orders came out well. Please let us know if there is anything else we can do for you in the future. Thank you for your business!
I wanted aluminum black and needed 22' .this is the only place I found i could buy less than 50' it only came in charcoal which worked out perfectly. Service was great, product came well packed and quickly. Thank you
Hi Elbert, We're glad to hear that we had what you needed and that your order came out well. Please let us know if there is anything else that we can do for you. Thank you!
Hi Judy, We're glad to hear that you're satisfied with your order. Please let us know if there is anything else we can do for you! Thank you!
Fast, reasonable pricing, good quality. My customers haven't complained at all.
Hi Katherine, We're glad to hear that your orders have come out well. Please let us know if there is anything else that we can do for you! Thank you!
The measurements were perfect. The craftsmanship was great. Shipping was so fast and the price was great. Thank you so much.
Hi James, We're glad to hear that we were able to help out and that your order came out well. Please let us know if there is anything else we can do for you! Thank you!
My screen door is great. Putting it together was just a bit challenging.
Hi Jim, We're glad to hear that your new door came out well. Please let us know if there is anything else that we can do for you in the future. Thank you!
I keep coming back because the customer screens are that good and the service is better. Thank you!
Hi James, We're glad to hear that you're satisfied with your orders! Please let us know if there is anything else that we can help with in the future. Thank you for your business!
They were easy to deal with and had quick shipping. I'm very happy with the product
Hi John, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you. Thank you!
Hi Megan, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you!
The screen measuring and sizes when they arrived were spot on. However the quality is a bit less than I hoped. The pull tabs mostly fell out of 3 of the 4 screens with little pressure and the screens are a bit too easy to pop off the frame. Also the plastic corner connectors were just slightly thicker than the frame. Once installed though, they look nice and function as I'd expect.
Hi Joe, Thank you for the feedback, and we're sorry to hear about the tabs. Please reach out to us at [email protected] so we can help with those. We hope that you're still satisfied with the screens regardless! Thank you!
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