Competent and service minded support
I was running into problem with my e-mail account. Victor as a member of the support team demonstrated pedagogical skill and technical focus as he guided me to a quick solution to the problem.
Miss Group offers everything from Web Hosting, Domain Registration, Email Management and a range of Sitebuilders for web production.
Written by the business, not verified by us.Miss Hosting (misshosting.com) has a 4.8 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 102 of them were added in the last 12 months. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being extremely fast, helpful, and professional when solving complex technical issues and server errors. Many people genuinely appreciate the quick responses, friendly attitude, and personalized assistance provided by staff members during urgent troubleshooting moments. Users often mention that getting reliable help is exceptionally easy, making their overall journey smooth and stress-free. However, some customers also noted frustrations regarding platform limitations, domain management, and difficulties with website exporting options. A few reviewers experienced challenges with website security features or felt that certain administrative tasks required too much manual effort.
Auto-generated from all reviews of this business. For reference only.I was running into problem with my e-mail account. Victor as a member of the support team demonstrated pedagogical skill and technical focus as he guided me to a quick solution to the problem.
My first encounter with the support team over telephone was a disaster. The person could not help me at all an claimed I was note even a customer. I have been a customer for over a decade. Then I sent an email instead and got great help from Victor. Thank you Victor.
Without a doubt the worst company i ever had to deal with. Avoid like the plague, don’t fall for their so called ”deals”. once youre a customer it’s impossible to escape from their mafia-style business practices.
Hello Elias Holm, We are sorry to read your review and that you feel this way about your experience with us. We have reviewed your account but have not found any open cases, unpaid invoices, or cancellation requests that would explain the concerns you describe. We have also tried to contact you directly to better understand your feedback and to resolve any potential issues, but unfortunately we have not received a response. At Miss Hosting, our goal is always to provide transparent services and fair treatment to our customers. We regret if you feel differently and would very much welcome the opportunity to clarify any misunderstandings. Please don’t hesitate to reach out to our support team so we can review your case together. Kind regards, Miss Hosting
Great support. Fast and easy when you need help.
Great and quick service. Boris was very helpful and solved my issue within minutes.
I have had some troubles with the support lately. Often it feels that I get the same answer "Have you tried to inactivate the plugins?", like I am speaking to an AI agent. Mayur (from the support team) was really helpful. INstead of just saying this he investigated my issue deeper and found a solution. Many thanks to Mayur who gives great support
Hello, Thank you for sharing your feedback. We have not been able to identify you as a customer in our system, and without further details we are unfortunately unable to review your case in depth. That said, we are pleased to hear that you received helpful support from our colleague Mayur and that he was able to resolve your issue. We always aim to provide thorough assistance and take feedback like yours seriously, as it helps us continue improving the quality and consistency of our support. Should you wish to share more details with us, please don’t hesitate to contact our support team directly so we can follow up properly. Kind regards, Miss Hosting
Thanks to Josefina for the prompt and accurate assistance. Sameh Alkhalaf Sameh Publishing
Very bad site not modern and all if i opening this site site have lags
Hello Apoliak, Thank you for your feedback. We have not been able to identify you as a customer, and you have not provided any details that would allow us to look into this further. We would like to point out that our services and platforms are continuously updated and optimized to ensure modern standards and stable performance. If you are experiencing any issues, we encourage you to contact our support team directly so we can assist you. Kind regards, Miss Hosting
Always swift and easy service from Miss Hosting when I need something resolved. Josefina was particularly helpful when I needed to make some changes to one of our domains. Recommended.
Its not always easy to contact someone who can understand and accurately help. But I’m confident that I get the help I need here. I’ve always have. Extra thanks to Victor.
Ludvig delivered topservice! Thank you.
I spent five hours trying to get an issue resolved. The first agent to assist me was not helpful at all he was taking over 30 minutes each time to respond to a question he would have asked me and they were mostly one liners. After about 3hours the another agent took over and he managed to resolve my issue within 30minutes. His name is MAYUR, he is very helpful.I will only ask for him by name anytime i face issues.
Victor responded quickly and really understood what support I needed. My case was urgent, involved a third party, but after some e-mails it was resolved within a few hours. The support was professional and I highly appreciated to communicate my case with a natural person.
Various problems. Victor solved them promptly and with customer focus in mind.
Miss Hosting contacted me by phone without disclosing that it was a sales call. Instead of being upfront, they tried to disguise the conversation as if they were simply making “small updates” to an existing service. This is a classic manipulation tactic to get you to agree to new services without realizing it’s a sales pitch. To make matters worse, many of the positive reviews you see on Trustpilot appear suspicious and may be as misleading as the company’s own sales approach. Don’t assume those glowing reviews reflect real customer experiences. If you value transparency and honesty, I strongly recommend avoiding Miss Hosting.
Hello Richard, Thank you for taking the time to share your experience. Unfortunately, we have not been able to identify you as a customer with us, and you have not provided any details that would allow us to investigate the matter further. Therefore, we cannot address your claims in a personalized way. We would like to emphasize, however, that our representatives are always required to be transparent about the purpose of a call, and we do not accept any sales practices that could be perceived as misleading. If anyone feels otherwise, we take it very seriously and encourage them to contact our support directly so we can follow up and ensure our procedures are being followed. Regarding the reviews on Trustpilot, we can assure you that they are written by real customers. We are grateful for all feedback – both positive and constructive – as it helps us improve. We regret if you experienced the situation negatively and hope you will reach out to us directly if you wish to continue the dialogue. Kind regards, Miss Hosting
Problems with login, Victor solved the problem in notime. Thanks Victor :)
Had an issue and got help from Ajay, the problem was solved fast and simple. Highly recommend!
Quick support, super effective support, always help out and solved the problems. Thanks alot to Nikhil!
Mayur was very helpful and assisted me with a major problem regarding the mail/webmail at Misshosting.
199 reviews matching