Easy to use and great postcards
Easy to use and great postcards sent and received in good time. We have been using MyPostcard for quite a number of years now and continue to be satisfied with the service that they provide.
About MyPostcard
Data updated- Website
- mypostcard.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 32 reviews
- Replies to negative
- 68% (50/73)
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About this business
MyPostcard is an app to send your photos as a customized, paper postcards or greeting cards. We print and deliver worldwide.
Is MyPostcard legit?
MyPostcard (mypostcard.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 68% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-25.
What people say
Used 3 times and that 3 times to many!
Used 3 times, that's enough, account deleted! 1 arrived, 1 was late(ordered a month before) and 1 has never arrived. No apologies, no resend, no refund, just told it has been sent and that is it.
We love to share moments
We love to share moments. Joy happiness inspiration giggles and condolences fear support and share strength. The post card app was fast to download set up and really easy to use. I’m a zillion years old in tech years and found this simple point to point option. We sent a card to a far distant loved one whose health was suddenly shaken. The simple card arrived really fast and was a delight for the supporting family as post is such a treasure when it’s a message of love. We had a moment shared fast cheap and it meant a lot to our family overseas. Hospital wall now has the card placed on the wall and brings a smile from the staff and a good discussion about the extended family and love. Make meaningful moments. Fast
2 failed orders.
2 cards that I have ordered at the same day 19.05.2023 Order number PC19071832PP and Order number PC19071849PP didn't arrive neither to Poland nor to Sweden. First time ever and I have ordered plenty of times before to the same addresses. The both receivers didn't receive the cards and I have posted cards (through MyPostcard site) to them many times before. I wrote 3 emails to MyPostcard's support and they still didn't answer. I intend to open a case in PayPal, because I have paid for the orders with PayPal. I wish to receive full refund for both failed orders. I don't recommend MyPostcard. Customer support non existing. Nobody bothers to answer. Update 1 to MyPostcard's response. MyPostcard Customer Service posted these 2 cards again FIRST AFTER my complains. NEVER nobody of them responsed on my email. I have received only automated informations that the cards has been posted. And yes, I do check my spam folder and it has not be seen a sign of response to my emails. What an unproffessional company, searching for excuses. We will see if this time both cards will arrive to the recipients. Yes, it is MyPostcard responsibility to print and post the cards I have paid for. In this case when 2 of the cards ordered by me at exactly the same day - didn't arrive to two different countries, the only possible logical conclusion is - they never have been posted at first place. Perhaps now, the second time, they have been. Time will tell... Update 2. I have received today full refund for 2 cards I have ordered. So anyway: thank you for nothing. My friends's birthday was long time ago and so was my mum's birthday. They never received congratulation cards, however I have ordered them 10 days before their birthdays. What a pity...
Reply from MyPostcard2023-06-14
Hello, I just checked that and both cards were already sent out twice. Unfortunately we did not recieve any answers on our mails. They may went into the spam folder. However I just adjusted that for you. Best regards Henrike
First time to use this app found it…
First time to use this app found it easy to use and every one pleased with the quality so thank you 😊 shame you don’t do a monthly subscription !
Taking a bit longer than expected to be…
Taking a bit longer than expected to be printed and posted. Havent seen the quality yet but price is good especially with offers.
I’m so excited to use this service when…
I’m so excited to use this service when I go on vacation soon, so I did a sample card to myself, but still haven’t received it. Not sure how long it take to be delivered.
Reply from MyPostcard2023-05-02
Dear Cheryl, thank you for your feedback. Did you already contacted us at [email protected]? I am very sure that we can help you out very well. Kind regards, your MyPostcard team
Pretty good all things considered
A little on the expensive side for each postcard and delivery took several weeks much longer than I anticipated but the product looked really good and we got lots of compliments from our friends and family. This was our second time using this and we’re happy though there may be better options out there.
Great wedding
Great, speedy & reliable service. Kept well informed of the delivery process. Recipient was overjoyed with the surprise photo postcard. What a fantastic idea!!
5-stars all the way!
Update: Today 4/14/23, after my review on Trustpilot, Tina, at My Postcard, came through with flying colors, identified the problem, merged my two account and I was finally able to send my card to a dear friend who’s going thru life changes. THANK YOU TINA! And thank you My Postcards AND Trustpilot! Wow!!! Val (Previous review) The cards themselves, from My Postcard, have all been exactly what I ordered and would get FIVE STARS for the products themselves. My problem is with their record keeping. On Wednesday 4/5/23 I went into my account to send a single postcard to an old friend whose wife had recently passed and he had just been moved into assisted living. When I opened up my account to start the transaction my account balance showed a credit of $33+ which seemed about right since I’d deposited $100 into the account on 12/10/22 to cover the few Christmas postcards I send. HOWEVER, when I went to submit my order that same day for the single postcard I’d been working on, they asked for more money (what happened to the $33+?). So I went back and looked at my account page again and the $33+ had inexplicably become $1.98. I immediately emailed My Postcard and the next day they responded as follows: “Thanks for your email. I just checked you have 2 accounts with us. You can find your credits at [email address redacted] Best regards, Milky” [yes, Milky] I clicked on the link but it simply created a blank email with the link as the recipient. What was I supposed to do with THAT? Then yesterday 4/10 they sent me the following: “We've now closed your support case (#276xxx ). We hope you're satisfied with the level of customer service you received from our team. If you still have any feedback, questions or an unsolved problem, please feel free to reach out to us again by replying to this email. We always love to hear from you! Were you satisfied with our customer service? Best regards, Mia” So I responded today with what I’ve written here. And NO I was not satisfied.
Reply from MyPostcard2023-04-14
Hello Valerie, Thank you for your feedback! I am glad that we were able to solve your problem in the meantime. :-) Kind regards, your MyPostcard team
Postcard delivered so fast to my…
Postcard delivered so fast to my receiver without any delays but i have written a quote in sinhaleese language in the back of the postcard which is appeared in black blocks without my sinhaleese quote which is not expected but apart from that every thing was perfect and i suggest you to work on to apply other languages too. Thank you and all the best
I love the idea
I love the idea. We are sending picture cards to a friend who isn’t able to get out of the house much. I ordered one and waited for the follow up email that my card was shipped- I never received one. I send an email asking if it had shipped but never received an email back. I can see now in the app it did ship
Reply from MyPostcard2023-04-05
Dear MyPostcard user, thank you for your feedback. I just checked that and your card indeed was printed and handed to the post office. Unfortunately I couldn't find any mails from you. Perhaps try a different mail account or try to write us again at [email protected], if you still need any help. I am very sure that we can help you out very well. Kind regards, your MyPostcard team
I was really happy to find you
I was really happy to find you as the other company we had used closed up shop. People LIKE to get mail other than bills and requests for donations. These postcards that can be personalized with our own photos are terrific. I also like the additional options which I may find myself using (e.g. cards)
Wedding
Results were better than expected, is there away of retrieving orders older than ninety days or are they permanently deleted?
Rubbish to date
Rubbish to date! Sent over a week ago and I've not had confirmation of delivery. So until then I reserve judgement! If I could give it less than one star I would!
Good Value for Money
I used MyPostcard.com several times and I can only recommend them! Everyone liked the quality of the images. You can easily pay with Credit Card per order, download your own images if you like or choose from their image portfolio. It saves a lot of time, no need to organise a card and go to the postoffice. Good value for money.
Great idea!
Great idea. I will send these postcards in the future. Extremely prompt delivery. Very impressive! Thanks.
You didn’t print the full picture…
You didn’t print the full picture… You cut out the top of the print …
Reply from MyPostcard2023-02-22
Dear MyPostcard user, thank you for your feedback. We do not cut or adjust any pictures after they are uploaded. Did you already contact us at [email protected]? I am very sure that we can help you out very well. Kind regards, your MyPostcard team
Superb
Easiest app to use, able to send a postcard with my own images from Antarctica. Arrived in two days when it could take months.
My review of MyPostcard is 5 stars
My review of MyPostcard is 5 stars. I offer this rating because I am satisfied with the quality of the photo material and customer service. I am also content with the easy website. I have been using MyPostcard for over 3'years and I have always received the best of their services.
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