MyPostcard is an app to send your photos as a customized, paper postcards or greeting cards. We print and deliver worldwide.
Is MyPostcard legit?
MyPostcard (mypostcard.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 68% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-25.
The app glitches, the credit you can collect by referring friends just disappears (scam), customer service sucks,… They will probably reply politely here, and pretend to want to help, because this is public. Don’t bother, I already deleted the app.
EDIT: obviously, I know the difference between an app glitching and a scam. They’re different things that both occur. TWO issues.
Reply from MyPostcard2023-02-06
Hello Phil,
thank you for your feedback.
There is a difference between a glitch and a reaction to fraud. I don't know what happened there and unfortunately I can't look into that with the given information.
But you can contact us anytime again if you want.
Otherwise have a nice day.
Kind regards,
your MyPostcard team
I have had an account with MyPostcard for a few years, got an email saying as I have not used for a while the account would be closed. I requested a refund of the account balance, was told they will NOT refund any money. I emailed back to say this was not acceptable, the reply was "your support case has now been closed".
DO NOT USE THIS COMPANY IF YOU ARE NOT PREPARED TO LOSE ANY UNUSED CREDIT ON YOUR ACCOUNT!!!!
Reply from MyPostcard2023-01-31
Hello,
thank you for your feedback.
It is indeed technically not possible for the support staff to refund your money if your payments were made too long ago.
Perhaps your last answer did not got to us. That the ticket is closed doesn't mean that you can not reply to it. Feel free to contact us again so we can take a closer look.
Kind regards,
your MyPostcard team
I am really not sure what went wrong but instead of my postcard being sent to my friend in America, it was delivered to my address ? I am assuming that was probably my error. The quality of the photo was excellent and so was the message that was written.
However I received a prompt reply about my issue - guess it was my fault so I will try to get it right next time.
Reply from MyPostcard2023-01-16
Hello,
Thank you for your feedback.
We don't change anything in the address so you probably picked the wrong one.
Feel free to contact us at [email protected] and we can take a closer look. Perhaps you can reconsider the 2/5 stars as well :)
We look forward to hearing from you.
Best regards
Your MyPostcard Team
I send a lot of postcards when I travel and am currently on a world cruise. I have had difficulty finding postcards, stamps and/or mailboxes so this is a great alternative, plus I get to use my own photos. I have not heard yet from any recipients about the quality but am hoping it is good. The ship charges a minimum of $2.50 per card for them to mail one so this is a good value.
Not received. They resent the product and still not received. I receive a lot of products from different countrys and companies so is not my problem of not receive it and they don't make a refund.
Reply from MyPostcard2023-01-06
Hello,
thank you for your feedback.
I just checked and it seems like you have already been credited back. Please check your mails and spam folder once.
Best regards
Your MyPostcard Team
Hi,
I was trying to send email and its bot even sending. Its been weeks already and my fiance didnt get the card and choxolate i've ordered. I pay for the express fee so it would only take a day. I hope that u could have a better costumer service. Sigrid
Reply from MyPostcard2023-01-02
Hello,
Thank you very much for your feedback. Have you contacted [email protected] yet?
We dont have an express fee or an express service.
Kind regards
Your MyPostcard Team
Not only do they allow you too get free credits, but the picture comes out completely smooth and gets sent out in a timely manner. Hands down favorite postcard app. Good job mypostcard. You can tell they put in effort too keep great product.
I ordered a bulk of greeting cards to my club, it was easy to create and design the cards, also they were very quick in posting the cards to me.
The problem for me occurred when I need an invoice to submit, l cannot do it through the app!!! Have to sign in on a browser?? and then I got invoice for buying the credits ( which I used for payment) nothing was mentioned at all about the cards or the number I purchased, which is no good, I need a proof on the invoice of the card purchase… not the credits ( the credits doesn’t proof the purchase of the cards)
I posted a Mypostcard to my boyfriend in Arizona, US in 11 September 2022 but he still has not got it (Today is 16 November). I wrote an email to them in Oktober asking the reason but have not got any feedback from them yet. I wanted to surprise my boyfriend but it turned out to be a total disappointment!!
Just had great experience. Sent postcard to 96 year old godmother in the UK - she received more quickly than if I had sent it from Australia and she really appreciated the personalised card - gave the nursing home staff something to discuss with her
I sent my boyfriend (living in Germany) a MyPostcard. It is supposed to take 1-2 business days but he still hasn't received it.
Sent on November 8th, today is November 14th.
I have heard a lot positive things about MyPostcard so I was very disappointed :(
Reply from MyPostcard2022-11-15
Hello,
Thank you for your feedback.
Feel free to contact us at [email protected] and we can take a closer look.
We look forward to hearing from you.
Best regards
Your MyPostcard Team
MyPostcard is a much better experience than Postsnap
They can deliver the postcards in half the time and less cost than the previous company I used. I've sent 21 postcards so far and will continue to use them. As you use the service, you are offered additional discounts and some excellent deals on pre-buying credits.
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