Excellent customer service
I made a mistake on my order and your customer service was very helpful issuing a refund and reordering what i really wanted. the print was amazing we love it!!
About Noblepawtrait
Data updated- Website
- noblepawtrait.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 11% (4/37)
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About this business
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Is Noblepawtrait legit?
Noblepawtrait (noblepawtrait.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 32% give 1 star; The business has replied to 11% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-27.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally love the wonderful quality of the custom products, highlighting the beautiful portraits and soft materials. People also truly appreciate the simple ordering process, friendly design previews, and great communication when customizing items. However, some customers also noted frustrating issues regarding long delivery delays and extremely poor communication. Several individuals mentioned that they never received their physical orders after waiting for months and struggled to get any response from support. A few reviewers expressed deep disappointment because their repeated requests for updates or refunds were completely ignored by the company.
Auto-generated from all reviews of this business. For reference only.What people say
The shirt came out great
The shirt came out great! The art is really well done and the material is really soft
These are absolutely adorable
These are absolutely adorable. I've purchased them many times for gifts. That is the ornaments and the canvases, and they're always a hit.
It’s STILL in China a month after being…
It’s STILL in China a month after being ordered. No way it will be here by Christmas!! I’m so very disappointed!!!
Wonderful experience
This is my second purchase and both times, my expectations were exceeded. Not only are the portraits beautifully done, the process is simple and customer service is exceptional.
I have attempted to make contact to…
I have attempted to make contact to check the status of my order with no response. I’m starting to think I’ve been scammed.
I haven’t receivef my order and I don’t…
I haven’t receivef my order and I don’t even have a shipping date. I’m very disappointed.
Have still not received my two dog…
Have still not received my two dog pillows. What’s happening? I lost my dog a month ago. I ordered the pillows to give me some comfort and hold on to. Please help me. Thank you.
Love it
Cutest sweater ever and it is comfortable to wear too - I really love it! A special Thank you to NoblePawtrait for putting the pictures of all my 6 pets on it!
great communication
great communication on revisions and options/answers
I have sent two emails asking about the…
I have sent two emails asking about the status of my order and haven't gotten a response yet.
Unfulfilled Order
I order two(2) shirts from you on October 28th. Order #58305. I still have not received the shirts and they don't even show as being delivered. At this point I would rather just get a refund. Very poor communication and customer service. What ever happened to the order???
Poor customer service no replies to…
Poor customer service no replies to messages until weeks later no proof received of garment
Company not the same as they once were
I wrote a previous review but can't find it to update it. I didn't change my rating for review. I did many purchases in the past with no issues and the products were fantastic. My last purchase in July I never received. I tried to make contact several times and was about to take it to the Fcc, governance and my credit card company. After 4 months I finally got a refund. Customer service was poor, the company went down hill. I wouldn't purchase ever again. Be aware and make sure to follow up and have insurance with cc company if you do make purchase. I really don't know what happened with this company they once were great and trustworthy but not anymore.
Noble Pawtraits did a fabulous job with…
Noble Pawtraits did a fabulous job with my husband’s dog shirt! They even improved the photo of our pup. Very easy to communicate. Highly recommend!
I ordered on October 14th
I ordered on October 14th, 2025 - website says 48hour turn around on the design approval. It has been a week and i've sent 5 emails and no response. It's like they have just disappeared with my money. BE WARE!
Terrible customer service
My order took over a month to arrive, the communication was awful, and I am still missing items. They sent the incorrect size for one of the items.
Fast and beautiful result
It has been a month and I have not…
It has been a month and I have not received any updates. I think I may have been swindled.
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