Poor customer service buyer beware
Poor customer service. Took three emails for someone to respond. Quality of items is poor. Would never purchase from them Again
About Noblepawtrait
Data updated- Website
- noblepawtrait.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 43 reviews
- Replies to negative
- 11% (4/37)
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About this business
Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.
Is Noblepawtrait legit?
Noblepawtrait (noblepawtrait.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 32% give 1 star; The business has replied to 11% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-27.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally love the wonderful quality of the custom products, highlighting the beautiful portraits and soft materials. People also truly appreciate the simple ordering process, friendly design previews, and great communication when customizing items. However, some customers also noted frustrating issues regarding long delivery delays and extremely poor communication. Several individuals mentioned that they never received their physical orders after waiting for months and struggled to get any response from support. A few reviewers expressed deep disappointment because their repeated requests for updates or refunds were completely ignored by the company.
Auto-generated from all reviews of this business. For reference only.What people say
it was a great bday surprise
Reply from Noblepawtrait2025-04-05
We are glad to share the best moment with you guys. Cheers,
Pros & Cons
Pros. My niece LOVED the hoodie, tank top and leggings. The image quality was perfect and made my photos of the cat look professionally taken. The ease of being able to customize clothing was phenomenal. I definitely will purghase again. Cons. The sizes. The hoodie was a L and was technically a medium. The tank top and leggings were a S but were technically a large. Shipping took forever. Had I known I would have ordered 2 weeks earlier since it was a gift for a birthday. For the sizes to be that off the price for 3 items was $125. Overall. I would buy again. My family and I are comfortable wearing different sized clothing. The honor of being able to wear our pets on our clothing is worth it. Had shipping and the sizes been better I would have easily given 5 stars.
Work of art
Another gorgeous artwork to put on our wall. Thank you very much.
Reply from Noblepawtrait2025-03-19
Thank you so much for your lovely review <3
Angel wings picture was stunning
The picture of Finn with his angel wings is phenomenal! It left all of us speechless with lots of tears. It’s absolutely stunning. Your customer service was prompt, and easy to work with. I really appreciate sending the finished picture to see if any changes needed to be made. We will definitely be buying more products from you.
Reply from Noblepawtrait2025-03-04
Thank you so much for your kind words! ❤️ We’re truly honored to create something so special in memory of Finn. We appreciate your support. Sending you lots of love! 🐾💙"
Really love the material you all do a…
Really love the material you all do a amazy jobi
Reply from Noblepawtrait2025-01-07
Hi Donna, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Ordered a Christmas gift and took about…
Ordered a Christmas gift and took about a month to come in ended up arriving days after it said it would be here. Don’t recommend if you don’t have over a month to wait for the gift to arrive.
The picture was weirdly distorted and…
The picture was weirdly distorted and elongated. I have ordered shirts from here where an actual graphic designer did the photo and it was amazing. Not sure if the ties don't get that or if they have moved away from that in general. I don't need to orer from this company if the images are just cropped by a computer. The sample image when I uploaded was elongated, but I thought that was just the website. I also don't know why it needed to be like that the original inage should have worked fine
Cheap Material - Do Not Buy
I ordered two custom Hawaiian shirts and spent almost $120 in total (for the shirts themselves, paid an extra fee to "jump the line" and get the artist to work on them right away, and for shipping). The shirts I received feel so cheap and thin. It is 95% polyester and feels like something you would buy at the Dollar Tree. I got these as gifts, and am embarrassed to give them to my family. I can't believe I paid almost $120 for them.
Exactly like the picture I sent and…
Exactly like the picture I sent and nice quality
Reply from Noblepawtrait2025-01-07
Hi Anita, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Worth the money.
Great product, very happy with it.
Shipping was terrible
Shipping was terrible. Got notification it was shipped then 10 days later I reached out and it was in the warehouse.
Ordered based on their size chart and…
Ordered based on their size chart and the product was way too big! Contacted them regarding their size and they basically said too bad and if you want the correct size, you need to order again.
Great product and beautiful.
Reply from Noblepawtrait2024-10-13
Hi Mark, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Graphics were great but I got a size…
Graphics were great but I got a size based on the size chart and it ended up being too small. My husband couldn't wear it.
Great quality
Very easy to design. The quality of the shirt was excellent!! Even better than expected.
Reply from Noblepawtrait2024-10-11
Hi Jen, thank you for your review. We are so happy that you like our product. We always to improve our product more and more to best serve our customer. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
My girl izzy
My girl izzy is getting up in her years and thought this would be a great way to keep her memory alive when she is gone. I have a victorian house and the duchess seemed to fit right in. You would swear she was wearing the clothes they blended so seamlessly. Thank you for a great portrait.
Reply from Noblepawtrait2024-10-05
Hi Kaye, thank you for your review. We are so happy that you like our artwork. Customer's satisfaction is everything to us. Thank you for being our valued customer and trusting your pet with us. :)
Good quality and great service
The shirts I ordered come out wonderfully and customer service was very supportive !
Reply from Noblepawtrait2024-09-12
Hi Alex, thank you for your review. We are so happy that you like our product. Customer's satisfaction is everything to us. Thank you for being our valued customer. :)
Been waiting for 3 week
Been waiting for 3 week. Have gotten 0 information about my order & no one has assisted me.
Wonderful outcome fairly fast shipping
Reply from Noblepawtrait2024-09-07
Hi Caitlin, thank you so much for your review. Customer's satisfaction is everything to us. Thank you for being our valued customer :)
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