Great deals and easy to use
Smooth purchase and easy to use. Great deals and pricing overall. Go for it for any activities.
About Pelago by Singapore Airlines
Data updated- Website
- pelago.com
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 292 reviews
- Replies to negative
- 0% (0/29)
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About this business
A travel experiences booking platform by Singapore Airlines.Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
Written by the business, not verified by us.Is Pelago by Singapore Airlines legit?
Pelago by Singapore Airlines (pelago.com) has a 4.4 out of 5 rating on OK.one, based on 292 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally streamlined booking process, noting that discovering special offers, making quick purchases, and receiving instant confirmations happen very smoothly. Consumers also highlight the highly competitive prices, great overall value, and wonderfully helpful staff members encountered during their travels and local tours. Some reviewers were not happy with unclear activity descriptions and confusing ticket options that ultimately caused unexpected extra financial expenses. A few other people also felt that certain booking procedures were rather cumbersome, mentioning specific problems regarding ticket validity upon arrival and particularly slow customer support replies.
Auto-generated from all reviews of this business. For reference only.What people say
Good discounts though the options are…
Good discounts though the options are complex to navigate
Easy to book and discounts are good. Trips were excellent. Always check the weather for date of tour in Vietnam
Easy to book and discounts are good.
Good tour and tour guide
Great experience in Pulau Ubin with very good tour guide.
Easy booking
Easy booking, link to the booking needs to be improved further as the pdf format is difficult to retrieve. The cable car ride is done 8 years ago, now I revived the experience which is made possible to be more positive and better staff hospitality.
Value for money for a krisflyer member
Easy way to find deals and stay connected
Easy way to find deals and stay connected when visiting Singapore
Great Days Out …
easy site to use with quick confirmation of activity chosen and all at very competitive prices
Great speed, helped us enjoy our holiday
This is an amazing idea especially for Singapore Airlines/Scoot customers as the first 3 days are free. It helps us start our holiday without hassle. The network has good speed and the prices offered have good rates if you stay longer. It won’t fail you. Will definitely use this in the future.
get there in time to explain the voucher
The experience was generally very good, but the pelago voucher code was not recognised by the enrty staff so we bounced from person to person before being admitted
Good selection of activities
Good selection of activities; great prices that made a day out affordable.
I used pelago all the time I was in…
I used pelago all the time I was in Singapore as it was cheaper than the other sites as I got discounts from being a kris flyer member. It was so easy to purchase tickets and it gets saved on the app so dont have to go looking for the QR code
The discount made it awesome
Booking was simple and the tour we did…
Booking was simple and the tour we did was excellent.
Data roaming - Super straightforward and fast
Setup was super straightforward—I received the QR code via email, installed the profile, and had data working within minutes. 1GB was plenty to cover Google Maps, messaging, and basic browsing for a few days. Highly recommended for hassle-free travel data!
Frank was a great tour guide
Frank was a great tour guide. All ran to plan, thoroughly enjoyed it
real headache with the app
real headache with the app - trying to purchase it keep sending sms so slowly and not received many times and makes it so hard to purchase. extremely confusing ticket options = FAR too many then you find you are "missing" things when you turn up and all additional costs.
Cheekwood Estate & Gardens
…confirmation to Cheekwood Estate & Gardens, Nashville, TN was prompt along with scannable tickets for entry. a real smooth and easy process
Very helpful and prompt assistance
The support team was extremely helpful and responsive! Although I couldn't edit my review on the app, they guided me clearly on how to update it through chat and processed my request smoothly. I really appreciate their kind and prompt assistance to deliver my true feedback to the driver. Thank you so much!
purchase tickets for attractions
Easy to purchase tickets for attractions and at a good discounted price. Voucher for the purchase is easily converted to entry pass at the attraction.
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