When Planet Beauty opened in sunny Newport Beach, California in 1992, we didn’t agree with the definition of a beauty retailer. Rows of little beauty counters crowded inside busy department stores surrounded by mazes of packed parking lots…mega-mall monotony. This was not our definition of beauty. So, we decided to create a curated beauty haven in convenient neighborhood locations.We provided professional beauty brands as well as trending products and innovative newcomers.We developed a structured educational program to ensure the best and the brightest beauty advisors in our stores. And we decided we were going to have our own definition of beauty. And for over 25 years, we’ve done just that. 37 locations and a successful website later, we deliver more than just the best in makeup, skincare, haircare, styling tools, bath and fragrance. We redefined what beauty means to us, and most importantly, to you.
Planet Beauty (planetbeauty.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company, pointing out seamless interactions and overall satisfaction. Consumers frequently mention that the website is exceptionally easy to navigate, allowing them to quickly discover and purchase desired items without any hassle. People also love the extensive product selection and incredible pricing, noting that the deals available are consistently better than those found elsewhere. Some reviewers were not happy with promotional offers, explaining that discount codes frequently failed to work or that promised reductions were not properly honored at checkout. Additionally, a few shoppers reported frustrating issues regarding their orders, mentioning unexpected shipping delays or receiving incorrect items instead of what they actually purchased.
Auto-generated from all reviews of this business. For reference only.Good discount, for the first time 😄
Thank you for shopping with us! We're happy you were able to take advantage of our first-order discount. We hope you enjoy your purchase, and don't forget to check your email for future deals and promotions!
The free gift would add about 6 to 7 dollars to my purchase. I tried several time and it would not work so I gave up. I spent over $90 so it was qualified for the free gift!
Thank you for your feedback! We’re glad you enjoyed your purchase and appreciate you sharing your experience with our promotions. Some offers and promotional codes may have certain limitations, and we understand how important it is to receive the benefits you’re expecting. We appreciate your support and hope you continue to enjoy shopping with Planet Beauty!
Good variety of well known brands. My first order from you. Website user friendly,
Thank you for choosing Planet Beauty for your first order! We're so glad to hear you enjoyed our selection of well-known brands and found our website easy to navigate. We appreciate your support and hope you have a great experience with your purchase. We look forward to serving you again!
Great prices great service. Great shipping.
It's wonderful to hear you had a great experience from start to finish! 😊 We appreciate your support and hope to serve you again soon.
We're happy to hear you're enjoying the products you know and love! Thanks for choosing Planet Beauty.
Thank you the items are great. The shampoo really works and I will continue to buy.
Thank you for your wonderful review! We're so happy to hear that you’re loving your products and that the shampoo is working well for you. We truly appreciate your continued support and look forward to helping you with your future purchases!
Simple and quick ordering. Wish every website was this easy. Thanks
We're thrilled you had a seamless shopping experience! Thank you for choosing Planet Beauty, and we can't wait to welcome you back.
Thanks for your review! 😊 We're thrilled you saved on your order. We love treating our customers to special offers, so be sure to watch for upcoming promotions and seasonal sales!
excellent selection of products got my order really fast
We're thrilled to hear you found a great selection and received your order quickly! Thanks for shopping with us.
great price, fast shipping!!!
It's wonderful to hear you enjoyed both our prices and shipping! 😊 Thanks for shopping with Planet Beauty.
product came up when i came to site - remembered what i had ordered before - didnt have to go search - saved time - Thank You very much!
Thank you for your review! We're so glad our website made it easy to find the products you love and helped make your shopping experience more convenient. We appreciate your support and look forward to assisting you with your future purchases!
I didn’t know that you cannot get your money back. Just store credit .They should say before you buy something.
We're sorry for any confusion. For online purchases, returns made in-store are eligible for a refund to the original form of payment. Store credit or exchanges apply to purchases made in-store, per our store policy. If you have any questions about your order, please feel free to contact us at [email protected].
I'm very happy with my purchase, with the sizes for the price.
We're thrilled to hear you're happy with your purchase! It's wonderful to know you were pleased with the product sizes and value.
We're so glad you enjoyed our selection and prices! 😊 Thank you for choosing Planet Beauty.
I always try to shop at my local Planet beauty store and am sad to see so many closed. The employees are friendly and always have good advice. The app makes it easy for me to shop online and pick up in store
Thank you for your thoughtful review! We’re so happy to hear that you’ve had great experiences with our team and appreciate the helpful advice from our store associates. We’re also glad our app makes it convenient for you to shop online and pick up in store. We truly appreciate your continued support and look forward to serving you again!
Superb quality product, nothing matches it!
We're thrilled to hear your product exceeded your expectations! Thank you for your wonderful feedback.
Always a great experience shopping with Planet Beauty. They have a fantastic selection…❤️
We're thrilled you had a seamless shopping experience! Thank you for choosing Planet Beauty, and we can't wait to welcome you back.😊
We're so happy you enjoyed both our products and customer service! We appreciate your support and look forward to serving you again.
Good sale, excellent brands, your website functions well &speedy shipping!
We're thrilled to hear you found great deals, loved our brand selection, and received your order quickly! Thank you for your kind feedback.
We're so glad you enjoyed the savings.😊 Be sure to keep an eye on your email and text messages for exclusive promotions, special offers, and sales throughout the year!
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