The finger idenication sucks ass !!!!
The finger idenication sucks ass !!!!! Will not work !!!!
About PunkCase
Data updated- Website
- punkcase.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/184)
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Is PunkCase legit?
PunkCase (punkcase.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently reported that their paid orders were never delivered, with many receiving tracking numbers that completely failed to update. People also struggled extensively to obtain refunds or receive any meaningful responses from customer support after experiencing exceptionally long delays. Some reviewers were happy with the actual items despite experiencing widespread delivery issues. These loyal buyers noted that the phone cases provide great overall protection and work very well once finally received. Some people also mentioned being long-term patrons who truly appreciated the detailed product descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
DO NOT USE!!!!!!
DO NOT USE!!!!!!. 8 weeks in and no case and everytime I contact them (when they actually choose to reply) to get a refund they offer 20% discount and tell me I can keep case which I haven’t got! 😡😡😡😡
Ordered a Purple case and got sent a…
Ordered a Purple case and got sent a red one. No customer service and no remedy offered!
I never received my phone case
I never received my phone case. You never responded to any emails. I sent you about this. When I called your phone number the mailbox is full. Your customer service is a zero.
No product, no response.
I ordered on the 27th September 2025. I still haven't received my order. I have been offered a discount, several times, but never received it. Still no product, refund requested. No correspondence.
It's been 3 weeks still nothing
It's been 3 weeks still nothing. They won't cancel. Return the money.
I so wish I of read the reviews before…
I so wish I of read the reviews before I made this purchase. It’s a scam. Like many others I’ve paid the money but not received the product. DO NOT BUY ANY THING FROM THESE PEOPKE.
I have been trying to contact them
I have been trying to contact them I sent 3 emails and top of that it has been almost two month that I have paid for my order but never received it. Fake service and they lied to people for their services and products
Total scam
Total scam company, do not buy, never received my order and its been over a month now. horrible on all fronts. They don't reply to any form of communication
I never received my package after…
I never received my package after paying for it weeks ago
If I could give minus stars
If I could give minus stars, I would. I have purchased their cases through Amazon before, and this time I found them on punkcase.ca, or so I thought. It was handled through Shopify, and the price was in Canadian dollars, with no information given to indicate the case was being shipped from the US. A week and a half later I get an email from DHL asking me to pre-pay duty on my order. I have emailed and called the company multiple times since then, and have never received response. When I click on the View Order link in my "order confirmed" email, I get the error "website not found." Now I am pursuing a refund through my credit card company.
Order no 117516.I ordered samsung…
Order no 117516.I ordered samsung S22Ulra case from here in 8th September. They said it's missing. I ask for refund, they said they only can do reship,i said ok.Continue i am sending email on there but don't have my reship. waiting for 3 months. They are cheater, Tajmina
Never received my order and no replies…
Never received my order and no replies to my emails either. If I could give no stars I would.
Literally no stars
Literally no stars. Would give negative if I could. Placed an order 3.5 weeks ago and still haven’t received it. Can’t get a hold of anyone to get a refund and they just send the same bullshit tracking rigamarole like if it was where they say it is why isn’t it moving? Trash. Don’t waste your money.
Never received the product
The worst people to deal with
The worst people to deal with. They sent the wrong case then said I could send it back for a refund or keep it and get I discount on a new one. I sent it back. Now they won't answer my emails. And and won't refund my money. Don't buy from theses idiots
Cant give no stars so 1 it is..
Cant give no stars so 1 it is... this is a scam website, I ordered $80 worth of products that never arrived. I email, they respond in jibberish saying its on its way, or do I want a refund... I've tried countless times and nothing, no product, no refund and nonsensical responses until I finally give up. Scam!
Order not received & emails not answered
Both cases were completely the wrong…
Both cases were completely the wrong color. My email was not replied to and nobody answers the phone. The message box for the phone number is also full. This is a complete waste and a scam!
Non response from PunkCase to emails and phone calls.
I would like to point out that I am happy with PunkCase case that I have. I am including my correspondence with PunkCase concerning non-delivery of items ordered and PunkCase's various responses. This correspondence goes on and on From: David Shidlowsky Sent: November 11, 2025 23:21 To: punkcase Subject: Re: New customer message on 26 September 2025 at 03:19 Hello Explain why you offer me a 20% discount when you are sending me adds to save up to 80% on a case. How long will it take for you to respond to my email? Why do telephone calls to you go straight to a voice mailbox which is full? Extremely poor customer service. David Shidlowsky From: David Shidlowsky Sent: November 11, 2025 23:21 To: punkcase Subject: Re: New customer message on 26 September 2025 at 03:19 Hello I am willing to accept a 20% discount on both orders however onlu under the condition that Punkcase pays for for to door shipping and the cases will arrive at my door by November 30 2025. If you are not willing to do this, then I expect a full refund for both orders as well as 10% interest on what I have been charged. The refund must appear on my credit card by the 20th of November 2025. I have allready posted your horrible customer service in social media as well as in the review section if your website. Depending on your response, I may have to continue posting on social media, your web page, and anywhere else that you advertise online. David Shidlowsky Dear David Shidlowsky, punkcase, 11 Nov 15:00 Our sincere apology again for this. The product is great, if you wish to keep the order we can offer 20% off your order for the inconveniences. David Shidlowsky, 11 Nov 01:06 Hello There are two orders, #807241 and #07241. You promised me a refund for each order on October 6 2025. It is now November 11 2025 and as yet I have not received the refunds. Your email stated 5-7 business days. Its more than a month. Sending my refund via the payment method that I used should only take aa few minutes, not more than a month. Where is my refund? David Shidlowsky punkcase, 10 Nov 19:36 At this point we will assume that the package is lost in transit as per the tracking number provided. We can either reship or issue a refund? David Shidlowsky, 10 Nov 10:17 Where is my promised refund? I tried calling Punckase a few minutes ago and no one answered. Your customer service is despicable. I never received the ordered cases and you promised a refund which I have not received. I demand a response from a human being. David Shidlowsky David Shidlowsky, 27 Oct 06:44 Hello I have still not received a refund although this was stated that it would take between 5-10 business days. Where is my refund? More than a month has passed since your previous email. Is this customer service. I want an answer from a living customer service person and not an automated response. David Shidlowsky punkcase, 06 Oct 16:27 Refund has been issued please allow 5-10 business days for the money to reflect back in your account David Shidlowsky, 04 Oct 02:48 Hello I previously wrote that I will accept the 20% discount offered in your last email from October 1 2025. Explain why your email from October 2 2025 offers full refund or reship. I expect a response from a living person and not an automated response. It appears that you are purposely avoiding the issues and my responses.. David Shidlowsky punkcase, 03 Oct 16:21 At this point we will assume that the package is lost in transit as per the tracking number provided. We can either reship or issue a refund? David Shidlowsky, 03 Oct 03:57 Hello I will accept a 20% discount. as I wrote a number of times, I am very happy with the products that I have purchased in the past. I bought a Punkcase waterproof case for my Galaxy Note 9 when it was still working. I do a lot of off road bicycling and the Punkcase waterproof cases offer the best protection. David Shidlowsky punkcase, 01 Oct 14:38 Our sincere apology again for this. The product is great, if you wish to keep the order we can offer 20% off your order for the inconveniences. David Shidlowsky, 01 Oct 03:22 Hello Instead of an automated response, I expect an answer from a human being. You did not respond to my demand of a refund for Order#809507. Your customer service is a joke. David Shidlowsky There is more previous correspondence PunkCase also does not answer the phone. I still have no response although my first order is from August 7, 2025.
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