Awful company
Awful company. Cant believe they are still trading. From looking at the reviews they have ripped off thousands of people. SCAMMERS... AVOID AVOID AVOID.
About PunkCase
Data updated- Website
- punkcase.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/184)
Do you own PunkCase? Claim this profile for free and start replying to reviews.
Is PunkCase legit?
PunkCase (punkcase.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently reported that their paid orders were never delivered, with many receiving tracking numbers that completely failed to update. People also struggled extensively to obtain refunds or receive any meaningful responses from customer support after experiencing exceptionally long delays. Some reviewers were happy with the actual items despite experiencing widespread delivery issues. These loyal buyers noted that the phone cases provide great overall protection and work very well once finally received. Some people also mentioned being long-term patrons who truly appreciated the detailed product descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
Don't do it
Ordered a case. Status says it is waiting for carrier pick up for two weeks. Emailed customer service, no response. I will never order from this company again.
Scam company! If I could give a no star review I…
If I could give a no star review I would - it would match how many items I received from them. They took the money, played the DHL order system to generate a tracking number and then never sent anything. Asked for a refund, they offered 20% discount. Asked again for a refund, still refusing, but now, apparently, the item is only available for pre-order...
Severe lack of item, service, and integrity.
Severe lack of customer service. Tracking number doesn't work. Initiated a chargeback via bank, and merchant attempted to show proof of shipment. Problem being, lack of full address, and no date on "fulfillment". Bank have automatically refunded me knowing its a case they will win. I'll still be speaking to Trading Standards as this was basically attempted theft. No shipment exists as per DHL tracking. Never did. And merchant attempted to rob me of my money even after I raised a dispute
#1 Cases Ever Made
I recommend Punk Cases to anyone who values their phone. I will not use any other case. It's the strongest case I have ever came in contact with. 💯 Hands Down The BEST!!
Fraudster !!!!!!!!!!!!!
was cheated
was cheated. I paid the money and did not receive the order!!!!!!!!!
Ordered my case on Dec 5th still…
Ordered my case on Dec 5th still haven't received it as of Dec 29th sent several emails , several phone calls to a voicemail that cannot take messages, have asked fir a refund in 4 emails , nothing no reply tracking number does not work what a joke , disputing with my card company
Item never shipped
Ordered an iPhone 17 Pro case online 12/14. DHL tracking was issued immediately and hasn’t updated since. No response from the company. Filed a complaint with the BBB and a dispute with my credit card company. Avoid this site at all costs.
Purchased 2 cases and they never…
Purchased 2 cases and they never arrived. Tracking says they were a prohibited item and was sent back. Have emailed them multiple times with no reply. Please don’t buy anything from them and get scammed like I did. Avoid at all cost!!!!!
Product never arrived
Product never arrived. It's been 2 months and the package has an unknown shipping number that won't appear.
Fake tracking, no product, fraudulent.
Bought an iPhone 17 case from them they provided a false tracking number for DHL that never updated and then eventually said tracking is unavailable. I sent multiple emails only got canned responses a couple times saying they are gonna ship it out (never did). I’ve disputed it with my credit card and then this company had the audacity to respond to the dispute and somehow convinced my credit card company to favor with them. I’m going to reach out to my card company and dispute this outcome, but the fact that they did this somehow is very scummy. One of the replies to the emails even said oh the product is out of stock and it will ship at a way later date, which was not advertised at the website however, even after the time period they gave there’s still no update with my order. Deal with caution, read other reviews. I believe this is a scam website.
dont use this site
they take your money and dont send your items.dont not use this website.pluse they dont send a refund.stay away.rip off site ordered on the31 of aug still waiting.
Frustrated and mad
I have ordered from punk case many times in the past, but on Oct 5th I placed and order for an IPhone 17 case.it is now Dec23rd. I still have not received my case.I have repeatedly e-mailed them and they say sorry but I never get a tracking number or a case. They tell me if I want they will give me 20% off. But that’s it. Then I email them again and get the same.I’m so frustrated with this company. The cases are great, but after this last time I will never order again from them.
My parcel still hasn’t arrived
I ordered and received a phone case…kickstand missing, no customer service
I ordered and received a phone case described as having a kickstand (a feature I wanted). The case I received did not have a kickstand. After numerous emails and phone messages (which no one ever answered), I filed a dispute with my credit card company to get my money back. Clearly, this company is non-existent or in the process of closing their business. And they are very likely scammers who live up to their name- Punks. DO NOT ORDER ANYTHING FROM PUNKCASE!
Stay clear of these scammers
Stay clear of these scammers! They charged my credit card, but never shipped my item. I sent several emails, but never heard back. After 4 weeks, I finally decided to file a dispute with my credit card company. They are absolute scammers who will take your money and ghost you!
Still waiting
Still waiting my purchase 813483 since 10/23/25 You mentioned still in back order. Not happy with this transaction. I am not requesting my money back, I just want my purchase. Respectfully Decio Believe or not 01/09/26 still waiting for a response and my purchase.. let's see when they responded and send my order. Decio
Do not use this company
Ordered and paid for first class shipping, arrived 11 days later. Wrong colour and cover for my phone. Cant get in contact with company to get send back.
I had no problems last time.
I wish I had looked at this website before trying to purchase through Punkcase. I bought a case from them 2 years ago with no problem. This time, the purchase went through, but the tracking showed that the package never moved. They are impossible to reach. It seems like that might be intentional. I filed a dispute today with my credit card, after the package not moving for 5 weeks. Very disappointing.
CASETiFY
Electronic Express
Synoshi
Reebelo
Pyle Audio
Gazelle
Cellification
Heavys Audio (Headphones for Rock Music & Metal)