Its a scam
Its a scam. My order magically disappeared through DPD and they dont answer calls or emails. Im going to plaster it EVERYWHERE what a joke thet are
About PunkCase
Data updated- Website
- punkcase.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/184)
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Is PunkCase legit?
PunkCase (punkcase.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently reported that their paid orders were never delivered, with many receiving tracking numbers that completely failed to update. People also struggled extensively to obtain refunds or receive any meaningful responses from customer support after experiencing exceptionally long delays. Some reviewers were happy with the actual items despite experiencing widespread delivery issues. These loyal buyers noted that the phone cases provide great overall protection and work very well once finally received. Some people also mentioned being long-term patrons who truly appreciated the detailed product descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
Never received order!!!
placed my order on 12/2/25. It is now 12/17 and it still hasn't shipped!!! cant get ahold of anyone and am going to dispute charges!
Do not order from this company no goods…
Do not order from this company no goods will ever be received they say they have something in stock and fob you off weeks later saying the reason you have not received your goods is because it is on pre order and they aren’t expecting the goods for another 3 weeks absolute bs!!! I have contacted my bank for a refund as punkcase just ignore you when when adking for a refund!!! Total scam artists!!!
Avoid do not send money they don’t send…
Avoid do not send money they don’t send and do not reply to emails. It is a scam how dhl associate themselves with them is beyond me. It gave a bit of legitimacy to their website. They are thieves.
This company is a scam and has…
This company is a scam and has misleading checkout. They do not respond to emails and there is no other way to get a hold of them.
Useless Company Or People Working For It…
Useless Company Or People Working for the...ordered 18th Oct...'Dispatched' 20th...looks to me like it never got Dispatched... Email saying lost in Transit...asked to ship a Replacement NOTHING asked for a Refund NOTHING Forced to ask Card Provider For Charge Back as No attempt from them to Resolve...now they are disputing...Worst Outfit You'd Never want to Deal with...AVOID AVOID AVOID
Don't buy anything from this scam company. I am
This company is another rip-off scam. They have over 4000 complaints to the Better Business Bureau, including mine. I ordered to phone cases from them and after a month of unanswered emails. Unanswered phone calls, left messages, sent emails. They have done absolutely nothing. I have not received the products from them. Not even an explanation. They charged my card for over $80 and then tried to hit my card again. I had to put a stop to their access of my card. I have also reported them to the f b I cyber crime unit. This is another company where the officials of this company should be arrested for bank,mail,credit card fraud, false advertisement, shady business practices and internet cybercrimes. On their company information, they claim to have an office in downtown New York city. Not far from 26 federal plaza.The F B I building. Hopefully they get a visit soon by federal agents.
HORRIBLE Customer Service- or lack of…
HORRIBLE Customer Service- or lack of it. Ordered a case in Sept as I had got one years ago and loved it. It's Dec and still no case despite many many emails, will never order from them again.
Scam
Scam. Awful customer service and product.
This isn’t a legitimate honest…
This isn’t a legitimate honest business! Those that are operating this website are “scammers, liars, scum of the earth crooks! Parasite cancer!”
order for a phone case charger
I made an order for a phone case charger on October, I didn't receive my order for 3 months, I wasn't even able to track it I emailed them a dozen times but they keep offering me discounts on other products instead of resending it, I asked them several times for a refund but I still haven't received a reply yet. Don't ever purchase something from them, if you want to get robbed.
PUNKCASE ARE SCAMMERS
I placed my Punkcase order in November 2025, and got a email notification on the 19/11/25 saying it was despatched with a tracking number, which I continually checked for over two weeks, the order never left the distribution depot. I contacted Punkcase they said it’s obviously been lost and initially offered a refund or to dispatch another case, I replied that if they could guarantee a 48hr delivery I’d accept another case as I needed a phone case. No reply for two days so I emailed requesting a refund, this is where I started to realise they are scammers. Despite numerous requests for a refund there response is always the same “it’s a great product on back order which will take 2-3 weeks to arrive”. Punkcase it’s NOT A GREAT PRODUCT, I didn’t receive the phone case I ordered and now I DONT WANT IT, I WANT MY REFUND. The date of this review is 06/12/25. So in my opinion Punkcase are scammers, they will take your money, won’t honour their contract with you by supplying the product and then won’t refund your money. I’m now contacting the New York Attorney Generals office as they deal with scammers and fraudulent companies. AVOID, AVOID PUNKCASE.
Never received.
4 months now product no money
4 months now product no money This is scam website Avoid at any point
I have not received my order it was…
I have not received my order it was placed in October and it’s December and still hasn’t arrived
Wish I could give this business zero…
Wish I could give this business zero stars Item ordered in september I was giving a tracking number that dosent even exist then lied to repeatedly They have even said the case is only available for pre order even though if for a 3 year old phone they reply every so oftern with more bulls#!t its now been nearly 12 weeks since I ordered the case claiming it back through the bank Avoid
One of the easiest websites to use…
One of the easiest websites to use always offering great discounts.
Useless ,it is November 30...
Useless ,it is November 30... Nothing delivered , faking scams Sending me a link from 27 daysago... still can NOT track it...DHL their primary I am calling my bank to resolve, maybe Feds will get you straight Useless trash those f puncases
The best cellphone cases
I have been buying my phone cases from Punkcase for many years, and they have never disappointed me. I live in South Africa, and every time I upgrade to a new Samsung S Ultra model, I order my case from Punkcase without hesitation. The quality is always outstanding, the protection is excellent, and the fit is perfect. I am super satisfied with every purchase and will continue supporting Punkcase for many years to come. Highly recommended!
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