At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
Written by the business, not verified by us.PuppySpot (puppyspot.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery team is extremely polite, keeping in touch constantly while ensuring that the adorable puppies arrive safe, healthy, and full of life. Many consumers also express deep appreciation for the helpful staff and knowledgeable concierges who guide them smoothly through the entire adoption journey. Some reviewers were not happy with the scheduling process, pointing out unexpected delivery delays and frustrating communication when trying to get updates. A few other people also felt that the constant push to sell extra insurance, food, and supply kits during the process was quite overwhelming.
Auto-generated from all reviews of this business. For reference only.FROM THE PHOTOS TO PICKING UP MY PUPPY AND PURCHASE THIS WAS INDEED AN AMAZING EXPERIENCE AND WORTH THE RIDE!!
We are so thrilled to hear that your experience, from the photos to picking up your new puppy, was amazing and worth the ride! We appreciate you sharing your positive feedback.
Communication was great . Questions answered immediately. Liz was super great. Never had to wait for any answers.
We are so happy to hear that our team was responsive and helpful throughout your experience. We appreciate your kind words!
Had an amazing experience with the company everything went so smoothly and well and was able to pick up my fur baby at the right time 😌
We're so happy to hear that your experience was amazing and that everything went smoothly! It's wonderful that you were able to pick up your new family member right on time.
Tony was the best helping us to get our new addition to our family!
We're so happy to hear we could help you find a new family member!
My experience was very pleasant and as it should be.
We are so pleased to hear that your experience with us was a pleasant one. We truly appreciate your kind words.
We're happy to hear that our services were helpful. We appreciate your positive feedback.
The puppy was delivered on time, however, there were dried stool oh his behind. They also didn't give his food and toy given by the breeder.
Thank you for sharing your feedback. We understand your concerns regarding your puppy’s arrival. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience and see if there is anything further we can assist with. We’re here to help and appreciate the opportunity to support you.
these guys were great. I was on the fence for a while about getting a puppy this way but they made it super easy and were so helpful. I highly recommend them. The transport service was outstanding as well
We're so happy to hear that we made the process easy for you and that our team was helpful! It's wonderful to know that the transport service was outstanding. Thank you for your high recommendation!
I was surprised that Angel arrived on Thursday afternoon as he was scheduled to for Friday. I was glad I was home. He is a sweet puppy.
We're so glad to hear that Angel arrived safely and that you were home to welcome him! It's wonderful to know he's a sweet puppy.
Great communication from the 1st call to Delivery. Great People!! We LOVE our Puppy!! Thank you PuppySpot!!
We are so happy to hear that you had a great experience with our team and that you love your new puppy! Thank you for your wonderful feedback.
Professional and helpful all along the way. Thank you Christopher Parkyn
We're so glad to hear we were helpful and professional throughout your experience. Thank you for your kind words!
Professional Accurate & thorough! Puppy in good health and as described Thank you!
We're so happy to hear your puppy is healthy and that our team provided a professional and thorough experience. Thank you for your kind words!
Great experience from choosing the right pup for our family to the delivery to our home!
We're so happy to hear you had a great experience finding the perfect pup for your family and with the delivery to your home! Thank you for sharing your positive feedback.
I knew the moment when my two arrived it was going to be a good fit for me. They are adapting to their new surroundings well. The information on their temperament is spot on. So, I was prepared which made transition go smoothly so far.
We're so happy to hear that your new companions are settling in well and that our information helped make their transition smooth. We appreciate your kind words!
The experience was fairly smooth. Long wait for the pup because he came from 900 miles away. Delivery team was pretty obvious about wanting a tip. Had cash on his clipboard when he gave me document to sign.
Thank you for your feedback! We’re glad the overall experience went smoothly and appreciate you sharing your comments regarding the delivery experience. We hope your puppy is settling in well!
Berkley AKA Cory is a love ❤️ thank you so much for delivering a wonderful puppy!!
Thank you for sharing! We’re so happy to hear Berkley, AKA Cory, is already so loved. We appreciate you choosing PuppySpot!
went well received health puppy.
Thank you for your feedback! We’re so glad everything went well and your puppy arrived happy and healthy. We appreciate you choosing PuppySpot!
Amazing experience! Super processionals! My puppy arrived perfectly! They were always in contact and guiding me!
Thank you for your wonderful feedback! We’re thrilled you had an amazing experience and felt supported and informed throughout the process. So happy your puppy arrived safely and perfectly!
We were apprehensive about purchasing a puppy online because of all of the greeders and puppy mills out there, but Puppyspot changed all that. Our puppy concierge, Jordan, was amazing. He answered all of our questions and addressed all of our concerns with the utmost care. We promptly received confirmation after our purchase was complete and the team at Puppyspot remained in constant contact with updates about our puppy and delivery details. Once transportation arrangements were made, our transporter, Jessica, kept in touch throughout the entire trip. Our puppy showed up happy, healthy, and ahead of schedule. We couldn’t be happier with our Puppyspot experience or our new fur baby!
Thank you for sharing your experience! We’re so glad Jordan and Jessica helped make the process reassuring and kept you informed every step of the way. It’s wonderful to hear your puppy arrived happy, healthy, and ahead of schedule!
Great selection of puppies, great communication, delivery as promised and even early. All vet records provided. Puppy is happy in her new home and we're happy to have her here!
Thank you for your feedback! We’re so glad everything went smoothly and that your puppy is happy and settling into her new home. We appreciate you choosing PuppySpot!
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